IPhone + Exchange only shows email addy as the sender, not my name

Question

When sending an email from my iPhone, my email address shows (e.g. [email protected]) as the sender instead of my name (e.g. John Doe). This might be an issue with Apple's Exchange setup in iPhone OS 3.x but wondering if this might be an issue with Kerio.
With IMAP only accounts such as MobileMe and Gmail on the iPhone, there is a field to enter the sender's name (e.g. John Doe) in the setup. There is no such field when setting up an Exchange account on the iPhone with 3.x software. So, when I check my sent email, I do not see my name in the 'From' field; only my email address (e.g. [email protected]).
Any ideas? Thanks, in advance.

Answer 1

This might work.  I had the same problem in Mail on my iMac.
FIrst, login to www.icloud.com.  If your name is right on iCloud, open Mail in the iCloud window and click on the gear icon (prefeences)  You can fix your name there.  On the iMac, I had to wait a few minutes, quit and restart Mail, and check preferences.  Then on starting a new message, there was a pulldown under "From", that I used to select the one with my correct name and correct email address.  I just deleted that blank email, and others since then default to the correct name.
Don't know if this will work for mail sent from the iPhone, but once the Cloud Mail is corrected, hopefully it will do the trick.