IPhone fails receiving calls and text messages
Hi everyone, here is my problem.
I have an iPhone 4 32GB. It was on iOs 5.1 (always worked perfectly) untill few days ago I have upgraded to iOs 7.1.
The problem after the upgrade is that phone calls or sms messages fails to be received. Strange thing is I can receive at times calls from cellphones, but I don't receive calls from land line numbers. And text messages arrive all at once after hours.
I have restored the phone in DFU mode twice, set up as new phone , tried a hard reset, network reset... nothing worked. It still fails to receive phone calls and sms messages.
Before you ask, the "don't disturb" is disabled.
I live in Italy and have a contract with TIM, i spoke with their cistomer service and according to them there's nothing more i can do on my end.
Any idea?
Thanks
Hey G.Alby,
Thanks for using Apple Support Communities.
There are some steps in both of these article you can still try to resolve these issues.
iPhone: Troubleshooting issues making or receiving calls
http://support.apple.com/kb/TS3406
Ensure that your software is up to date:
Check for a carrier settings update.
Check for an iOS software update.
Note: Some updates may require a Wi-Fi connection.
If the iPhone has a SIM card, reseat the SIM card.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Have a nice day,
Mario
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Hey G.Alby,
Thanks for using Apple Support Communities.
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