IPhone freezes at the apple logo
suddenly, today, I can't get my iphone to work. it should be plenty charged, as it charged all last night and was working this morning before it just stopped. at first it was freezing up when i went into apps, and I'd be able to reset only to have it freeze up again periodically.
but now, when i reset...it comes on with that apple logo and goes nowhere from there.
when i hook it into my macbook pro, where itunes will normally recognize it, it doesn't recognize it now. the macbook pro doesn't recognize that i'm even hooking anything in
i got 2 modes now:
1) the apple logo
2) off
so...any ideas? i bought this back in October
i'd give it atleast 15 min for sure.
the other tip is pretty nifty...said to hold down the home button while i connect the USB cord. it showed me a new screen on the iphone and was detected by itunes, asking me if i wanted to a recover... and i said yes.. it would extact software, go through a process.. but then at some point, it would just giving me a continuous status bar graphic... and the iphone showed an empty status bar with no progress.... each time, i'd let it do this until itunes would pop up with the "iphone could not be restored. unknown error occured"
Similar Messages
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my iphone 4 is acting like crap right i can't even restore it everytime i try to reboot it my iphone freezes at the apple logo it is ******* me off to the point where i just want to smash it how do i solve this problem please help?
Don't worry, just follow these steps to fix iPhone stuck on Apple logo
=> First of all Start your Computer and then connect with Internet connection, now Download the latest version of the iTunes application
=> Now install the iTunes application in your System and connect your Device with computer via Data cable
=> Now connect your Device with iTunes application and then Tab on summary option, see in the left side bar of iTunes
=> Now Select restore option from iTunes and then confirm the Restore Message for better results. After this unplug your Device and Restart it
I hope that will surely
Thank you... -
On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but neither works. Any other ideas? Or is the phone simply corrupt in some way?
Did you try to connect in recovery mode and restore without using the latest backup?
Recovery mode and How to back up your data and set up as a new device
If setting up as new device does not work, you'll have to get it serviced or looked at by visiting an Apple Store.
Did you try to remove the ipsw firmware file and restore, to make iTunes download a new copy from Apple?
Those files are located here:
Rename, move, or delete the iOS software file (.ipsw)
iTunes uses "ipsw" files to restore your iPod or iPhone. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Mac OS X
iPhone
~/Library/iTunes/iPhone Software Updates
iPad
~/Library/iTunes/iPad Software Updates
iPod touch
~/Library/iTunes/iPod Software Updates
Note: The tilde "~" represents your Home directory.
Windows 7 and Vista
iPhone
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
iPad
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
iPod touch
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
Note: If you don't see the AppData folder, you may need to show hidden files.
Message was edited by: Ingo2711 -
My iphone 4 is freezing with the apple logo.
Hi, My iphone 4 4.3.5 is freezing with the apple logo. I tried restoring but gives me an error. The activity signal stops spinning and I can't turn off
the phone.Oops I mean I don't have a computer*
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My ipad is freezing on the apple logo!!!!!!
Hey Guys!
I turned my iPad off the other day now its freezing on the apple logo. Its still freezing now since about 6 hours, I tried to reset it (home+turn off button)...no effect and I tried to reset it with itunes but itunes isnt showing up my device. I tried to let the battery run out but its taking really long or its just not running out of battery.
I really need help.
-applepad2
My Computer: Windows 7 - Pakard Bell TK 85 - iTunes 11
My Devices: iPad Mini,iPad 1,iPad 2,iPhone 4,iPod 4Data will be lost but you can re-download past purchase e.g. Apps and Music
Download past purchase
http://support.apple.com/kb/HT2519 -
Can I use an Iphone Image (not the apple logo) in a local flyer at my school?
Can I make a flyer containing the images of an Iphone but not the apple logo. I'm a student and I'm buying used cell phones and reselling them to help with bills. I buy a lot of Iphones and I wanted to promote this. Is this allowed or do I need permission
I should add I just plan on putting up a few flyers around my campus...nothing big.
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HELP!!!
My iPhone stay in the Apple Logo, i already restore it.
i have a iPhone 3GS running on IOS 6
Please help me!!This fixed my 3gs - take screen off un attach screen cable 3, boot phone, if white screen hold lock button and home button together for 10-15sec.
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When restarting my iPad 1 freezes on the apple logo. It even does when I try and do a reset by holding power and the hold button for 10 seconds.
If the reset doesn't work, you have to force the iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
Ipad 4 freezes with the apple logo on startup
if my ipad runs out of battery i plug in in when the apple logo appears for a few seconds it has some type of system code down one side.
after that it just freezes with the apple logo on it
it was working just fine, it has the latest iosUnable to Update or Restore
http://support.apple.com/kb/ht4097 -
My iPhone is flashing the apple logo, and then it turn into black.. And after that, it repeats.. HELP ME
Hello LaugesenDK
Follow the steps in the article below to put your iPhone into recovery mode and then you should be able to restore your iPhone. If you have a back up you can put your back up to get your data back after it completes it restore process.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G. -
My ipod is allways freezing at the apple logo when i start up my ipod 2nd gen
my ipod is allways freezing at the apple logo when i start up my ipod 2nd gen oh plz help meeee
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
What to do if your iphone 3GS freezes on the apple logo and wont respond when you try to reboot it?
My iPhone 3GS keeps freezing as soon as i turn it on. I hold the home button and the power button to reboot it and it just wont respond to anything. It just stays froze on the apple logo with the black background and nothing else.
Hi hollie13,
I'm sorry to hear you are having issues with your iPhone not responding.
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Always back up your device before troubleshooting:
iOS: How to back up and restore your content
I've quoted some helpful highlights for you:
iPhone, iPad or iPod touch: Not responding or does not turn on
Resolution
Follow the appropriate steps for the symptom you're experiencing.
If the device is unresponsive or certain controls aren't working as expected, try restarting
To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
Slide your finger across the slider to turn off the device.
To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
If the device remains unresponsive or does not turn on (or power on), try resetting Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds. If there is no video, verify that the device has enough charge to turn on
Ensure the iPhone is connected to the Power Adapter it came with.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Home button to attempt to wake the device.
If the screen displays a red battery icon, let the device to continue to charge until it turns on.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode.
I hope this information helps ....
Have a great day!
- Judy -
My iphone shows the apple logo only, its doesn't turn on or off.
If iPhone won’t turn on, or if the display freezes or doesn’t respond
Press and hold the Home button below the screen for at least six seconds, until the application you were using quits.
If that doesn’t work, turn iPhone off and turn it on again. Press and hold the Sleep/ Wake button on top of iPhone for a few seconds until a red slider appears, and then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
If that doesn’t work, reset iPhone. Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears. -
I wanted to erase my ipod so i went on settings, then general and then i erased my ipod
but when the apple logo comes up, it just freezes right there and i try to reboot it but it keeps freezing
so how can i fix this? please helpTry a Safe Boot by Restarting and holding down the Shift key between the startup tone and the Apple logo w/pinwheel. It will take longer to boot up in Safe mode. If successful, go to System Preferences > Startup Disk > select your OSx disk and restart.
Regards,
Captfred -
my i touch 8g freezes everytime i try to force restore and wont go past the apple logo and loading wheel it also on the top right of the screen has little color lines please if u can help do so because i need my i pod for working reasons!!! Thank You and God Bless
Hi,
Try placing your iPod in Recovery Mode and restoring it via iTunes: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---
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