IPhone freezes ITunes when connected

HELP!!! (please)
My iPhone wilnot show up in iTunes and when I connect it, it freezes iTunes.

Welcome to the discussions,
check this article "iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues"
http://support.apple.com/kb/TS1421

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IPod freezes iTunes when connected to computer

Whenever I connect my iPod to my Dell laptop iTunes freezes. When this happens, iTunes does not crash, it only freezes. During this time, iTunes will finish the song that it is playing (if doing so), but after the song finishes no further media will play. Also, the iPod does not show up on the sidebar of iTunes at this time (iTunes appears exactly as it was before connecting the iPod).
I am unable to eject the iPod safely at this point as the computer tells me that the system is using the iPod. If I remove the iPod from the computer, the error message: "Unable to sync iPod" comes up in iTunes. At the same time the iPod shows up on the sidebar of the iTunes, but it disappears as soon as I click "Ok" on the error message. At this point, iTunes returns to normal and is no longer frozen, even without restarting.
I have tried using a different computer and the same thing happens. I have also tried a different cable and the same exact thing happens.
Most recently, I have tried putting the iPod into disk mode, but still the same thing happens when I connect it to the computer.
If I go into My Computer (the same thing occurs in or out of disk mode) and click on the iPod, it will take me to the iPod folder, but My Computer will begin to Not Respond and then the only way to close it is to force close the window (ctrl, alt, del). If I right click the iPod, the drop down menu to access properties or to format the iPod comes up, but once again My Computer begins to not respond and I must force close it.
My iPod is an iPod Classic, 120 GB.
My computer is a Dell Laptop, Studio 1558
I have also tried on a Dell Desktop

OK, lets check out the iPod's hard drive...
*Check your iPod with Diagnostics Mode*
It's possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
Retracts: 889
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2202
Start/Stops: 894
Temp: Current 24c
Temp: Min 10c
Temp: Max 50c
Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
*Reallocated Sectors Count*
Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
*Pending sector count*
Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
tt2

My ipod has stopped working since the laptop turned off during synching.it shows no music and wont play games also is slower,constantly resets and freezes itunes when connected to computer.if i switch it off a spinning wheel appears till batt dies.help?

My Ipod has stopped working properly since the laptop shut down during synching.
My ipod is being slower and wont show any music. when I go into general settings it says the music and videos are loading..
It wont let me into settings all of the time either.
My applications and games have become slow or unresponsive.
The ipod keeps resetting itself, I have tried resetting it to no avail.
I tried plugging it into itunes but it freezes itunes and wont show up on my computer.
When I switch off the ipod it shows a spinning wheel until the battery dies, which could be nearly 2 hours!!
does anyone have any advice as to what to do?
currently ive reset it - nothing has happened
ive let the battery drain itself then recharged it to see if that would make a difference - no difference
Help ASAP needed

Try restoring the iPod via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod.
If still problem make an appointment at the Genius Bar of an Apple store. If your iPod is with in the one-year warrranty, not abused and defective Apple will replace it.

Ipods freeze itunes when connected

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Sony Corporation PCV-RS420(UC)
iTunes 7.6.2.9
QuickTime 7.4.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 1.1.4.7
iTunes Serial Number 03C4534712073064
Current user is not an administrator.
The current local date and time is 2008-04-17 17:28:49.
iTunes is not running in safe mode.
Video Display Information
RADEON 9800 SERIES
RADEON 9800 PRO - Secondary
RADEON 9200 SERIES
RADEON 9200
NVIDIA GeForce FX 5600
NVIDIA GeForce FX 5200
Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.2.9 is currently running.
iTunesHelper 7.6.2.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801EB USB Universal Host Controller - 24D2. Device is working properly.
Intel(R) 82801EB USB Universal Host Controller - 24D4. Device is working properly.
Intel(R) 82801EB USB Universal Host Controller - 24D7. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Intel(R) 82801EB USB Universal Host Controller - 24DE. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
NEC OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
Fifth Generation iPod (iPod with video) running firmware version 1.2.1
Serial Number: --------V9K
** iPhone/iPod Touch Sync Tests **
One or more sync tests failed.

OK, I guess I read +I plug them in and Itunes freezes+ wrong.
First you need to get the iPod to show up in WIndows.
Have you done any of the troubleshotting from this article, which has many links to other articles?
http://docs.info.apple.com/article.html?artnum=61711

40GB IPod Click Wheel Freezes iTunes When Connected - Please Help?!

I have only had my ipod 3 months and it was given to me as a present so the ipod thing is quite new to me.
Recently my ipod froze and after reseting as per instructions it showed a folder icon and apple support.com.
I turned the ipod back on after that to find all my music files gone, i tried connecting my ipod back to my lap top to download the music again but iTunes just freezes.
I have also placed my ipod in disk mode to completley restore it but i cannot do this if iTunes wont recoginze its there.
I am completely lost and gutted that after only 3 months i have lost faith in the ipod already and just listen to my music through my lap top at home now.
I left all my cd's back in england before i came to oz and have nothing to listen to in the car now.
Can anyone please help?
Thanks in advance

I guess nobody else has had this problem?
Does anybody know if you can e-mail apple direct to express how useless their services are or even to try to get an explanation from them of how to correct the problem before i throw their ipod in the bin?

My iPhone 3GS no longer opens iTunes when connected.

My iPhone 3GS no longer opens iTunes when connected. Not since recent big update. It is ticked to open on connection.
Any pointers to a solution.
TIA
Ritch

I have the exact same problem. And my wife's iphone 5 also has the same problem. Anyone knows the resolution? It worked fine before we restored both phones. Thanks.

How do I set up my iPhone 4s to sync automatically to iTunes when connected to my iMac via USB?

    How do I set up my iPhone 4s to sync automatically to iTunes when connected to my iMac via USB? Currently it only syncs when I manually click on sync.
    Somehow I do have my 5th gen. iPod set up to sync automatically with the same iTunes / computer. But I do not actually see a checkbox for either device.
    (yes, the 'prevent devices from automatically syncing' is unchecked)
thank you!

Turn off mobile data?
Talk to your carrier about the usage increase.
Googling provides many tips- https://www.google.com/search?q=reduce+iPhone+data+usage&ie=utf-8&oe=utf-8

HT1386 new iPhone 5C not showing up in iTunes when connected by USB

new iPhone 5C not showing up in iTunes when connected by USB

Hey there krpeterson93,
It sounds like your new phone is not appearing in iTunes on your computer. Depending on the version of your OS, the instructions are a different.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thank you for using Apple Support Communities.
Regards,
Sterling

My iphone 5g was closed through updated it and now i cannot open it through power also through iTunes when connected it on computer. i cannot know what i do ?

hi dear
my iphone 5g was closed through updated it and now i cannot open it through power also through iTunes when connected it on computer. i cannot know what i do ?

Hello alaa_altaiy1979
Start with the article below to see if you can get it to power on and working again.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
-Norm G.

HT1386 I can not see/find my iPhone within iTunes when I plug it in.

I can not see/find my iPhone within iTunes when I plug it in. I have updated iTunes, and the iPhone. I am running Windows 8, which is the one variable that has changed since I was last able to sync.

DEVICE NOT RECOGNISED IN ITUNES
If you have connected your device to your computer and it does not appear in the side bar in iTunes then for Windows computers read http://support.apple.com/kb/TS1538 or if you have a MAC then read http://support.apple.com/kb/ts1591 for troubleshooting steps.

Open itunes when connecting iphone5

It is found that an option in itunes to tick to open itunes when connecting iphone.However I cant enable that option im my laptop as it is disabled by system itself. How can i enable that option?
Hope i conveyed the problem and will be solved soon. Thanking You
Noufal.V.T

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

HT1351 my ipod touch 2nd generation is no longer reconized in itunes when connected to my computer. I have tried different ipod cables and nothing works.

my ipod touch 2nd generation is no longer reconized in itunes when connected to my computer. I have tried different ipod cables and nothing works.

Hi Imminnie,
Thanks for using Apple Support Communities. If iTunes doesn't recognize your iPod touch, this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari

My iPod no longer appears as folder/file in Itunes when connected. Library, genius, playlists, etc. are present, but there is no longer cross reference with the iPod itself. Help!?

My iPod no longer appears as folder/file in Itunes when connected. Library, genius, playlists, etc. are present, but there is no longer cross reference with the iPod itself. Help!?

I just tried it again and this time a different message showed up "The iPod 'name' cannot be synced. The required folder cannot be found." I have no clue what folder it could be talking about.

I want to use my IPOD Classic 160gb for notepad entries in addition to the music and books I listen to. It is set to "Open ITunes when connected to computer" and "manually manage music and videos". How can I do that without losing some of the features

I want to use my IPOD Classic 160gb for notepad entries in addition to the music and books I listen to. It is set to "Open ITunes when connected to computer" and "manually manage music and videos". How can I do that without losing some of the features of those two? I just want to add a feature. Thanks

Settings>Store (or iTunes & App Stores if you are running iOS6)>Apple ID. Tap your son's ID and sign out. Sign in with your ID and password.
You shouldn't lose the music, but if you try to update any apps that you bought with the family ID, you will have to use that password that is linked with that ID in order to update.
Avoid downloading past purchased content with the old ID if you can since you will associate the iPad with the old ID for 90 days and you will lock yourself out of your own, new ID for that period of time. Read more about associated devices in iTunes here.
iTunes Store: Associating a device or computer to your Apple ID

I recently backed up my iphone to itunes, when after backing up a message showed that I needed to update my iphone. I clicked ok, and after updating, it said I had to restore my phone to its factory settings. I cannot find where it backed up pictures

I recently backed up my iphone to itunes, when after backing up a message showed that I needed to update my iphone. I clicked ok, and after updating, it said I had to restore my phone to its factory settings. I cannot find where it backed up all of my pictures from my phone.

If you backed up the device, all the data is in the backup. Restore the backup.
A better question is why would an intelligent person not copy the pictures from the device to the computer regularly, especially before attempting an update, as the device is designed to be used?

IPhone freezes ITunes when connected

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