IPhone freezes when I change contact name

Hello guys
So, my girlfriend has an iPhone 5S and when I/She try to change the name of any contact the smartphone freezes and I have to power it off.
I tried updating it to the lastest iOS version but it didn't solve the problem.
What should I do?

Hi Jersep,
Since this is an issue that has carried over from one device to a new device, it seems like the source of this issue may be from your data in your backup. Try using the following article to restore your software and test the device as a new phone, free from your backup data, to see if this affects the issue:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT4137
Thanks for coming to the Apple Support Communities!
Regards,
Braden

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    Message was edited by: AbdurahmanL
    Message was edited by: AbdurahmanL

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