Iphone froze during iOS update

My iPhone 4s froze up the other day.  I was installing the newest iOS update.  It starts with the apple logo and then a progress bar starts to build underneath it not long after that starts it switches to a loading wheel that freezes up until it starts the process all over again.  I tried both holding the power button and the soft reset which both just start this same process over again.  I tried connecting to my MacBook but it says I need to verify on the phone that I want to connect to iTunes, which I can't do because I get nothing on the screen besides what I already described.  Any suggestions?  Thank You.

Hey jonesjm25,
Thanks for the question. It sounds like something may have been interrupted during the update process. To resolve your issue, let’s try restoring your iPhone in recovery mode:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

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