Iphone froze & wont turn back on

my iphone froze so i used both buttons to turn it off and restart it. problem is it wont restart. any suggestions that i can do, because it is christmas and im left with out a phone!!!! help please

Restart your computer, launch iTunes. Hold the HOME button on the iPhone while placing it in the cradle. CONTINUE TO HOLD the HOMB button until the phone enters Recovery mode and syncs with iTunes. This will reinstall the OS.

Similar Messages

  • HT1430 My iphone 5 wont turn back on , I've tried pressing the menu button and the switch button and hold it down for about 30 seconds but nothing , is there anything i can do ?

    my iphone 5 since friday , its been off and it wont turn back on , ive tried pressing the menu button and the switch on button  for about 30 seconds every day to see if anything happens , but nothing helps.
    PLEASE HELP

    I would 1st try to charge the phone at a different location than usual and if possible try different charging cords etc. and make sure that it is charging. If it appears to be charging let it sit for an hour or so and then try to power on again while the phone is still charging.

  • My IPhone 4 wont turn back on !!

    Today i wore sweat pants and i white shirt to school and i didnt have any pockets, so i put my phone in my bra. its kinda awkward but thats what i did. so betweem the time i was using my iphone but when it came time for lunch. i took my phone out and the screen was BLACK and it was kinda warm. my first thought was that it was over heated being in my bra but i was in heat i was inside but the heat from my body could have over heated it.
    So i tried turning it back on my it didnt work and at lunch i plugged in the charger but it wouldnt charge!! i Dont know what is wrong with my Iphone 4 software is  with IOS 6.1.3.
    im really freaking out my BIRTHDAY IS TOMMROW the 13th of september and this is such heart break with my phone down ..
    PLEASEEEEE HELPPPPPPPPP!!!!
    i even tried to reset it but it wont connect to ITunes and I plugged it in my computer but nothing....
    PLEASE SOMEONE HELP if you have a clue of what is going on with my phone.

    Plug in to and
    Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
    Then test to see if it solved the problem.

  • IPhone 3gs wont turn back on once it goes into sleep mode!

    2 days ago my iPhone 3gs (OS 6.0.1) has gone completely wacko on me and i'm completely frustrated!   I have my phone set to have the screen shut off after 5 minutes.  Usually, to just reaccess the phone I just simply hit the home button.  Now, if I let it go into sleep mode, the phone WILL NOT come back on!  I went online and did some research, and it suggested holding the home button and the sleep button for 10 seconds to get it to come back on.  It works most times, but sometimes it takes a few tries to get it to come back on, and when it does come back on it takes forever to load up.  But the whole thing happens all over again when it goes into sleep mode.  My phone is fine as long as I set it to never go into sleep mode, but it is killing my battery.  I need to be able to put it into sleep mode as I have to be able to go all day without charging it at my job.  PLEASE help...I don't know what's going on with it.  I have never done anything to it (jailbreaking, illegal stuff, etc.) and I do all the updates that it asks to do.
    Please please help!
    Jennifer.

    If you actually see a "6" error code, here's what it means.  Disable your anti-virus and/or firewall.
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • What to do when iphone 4 only turns back on and says to connect to itunes

    my iphone 4 wont turn back on after i tried to update the latest update. it only says connect to itunes, and when i did, it says itunes cannot support it when its off. so now theres no way turn it back on

    Applebs wrote:
    it says itunes cannot support it when its off
    Ummm. no. That's not what it says... Why don't you try it again and tell us what it actually says?

  • Was using my iphone 4 camera, phone froze, got it to shut down but now wont turn back on. What can I do?

    I was using my iPhone 4, took a picture, the phone froze. Some how got it to shut off, but now it wont turn back on. What should I do?

    Hi duckygallery,
    If your iPhone will not power on at all, the first thing I would suggest would be to make certain that battery has a sufficient charge. Plug in your device and let it charge for at least 10 minutes, then try turning it on. 
    See this article -
    Charge your iPhone and iPod touch - Apple Support
    You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device.
     Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    Brett L 

  • My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!

    My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!
    & it keeps trying to turn on but it wont . like the apple logo pops up for a minute , then turns off.

    Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/
    Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.
    To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!!

  • Every time I Try to update my iPhone it shuts of and wont turn back on

    So every time i update my iPhone it shuts of and wont turn back on, I have to drive to this friend of mine and fix it.
    But i can never update it.
    Can anyone help ? :)

    sounds like servers are way overloaded with everyone updating
    it is a large update and wwill take a lot of time (took me over 1 hour at 4AM this morning)
    keep trying from a good internet connection with your phone on a power supply

  • HT4061 Hello, my iphone died and wont turn back on again even when i left it on the charger overnight, how can i get it to turn on?

    Hello, my iphone died and wont turn back on again even when i left it on the charger overnight, how can i get it to turn on?

    Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • My iphone 4 has been shutting off randomly for about a week saying its dead when its not now it wont turn back on at all just giving me the charging picture

    my iphone 4 has been shutting off randomly for about a week saying its dead when its not now it wont turn back on at all just giving me the charging picture

    Plug the device into a working charger.

  • IPhone 5 screen wont turn back on after making a call.

    When I put my phone to my ear, the screen turns black, like it should, but once I'm done, it wont turn back on... It does the same thing with siri. I active the raise to speak option and the screen turns black when I do it. I then have to press the sleep button two times to get to my lock screen. Is this an hardware or a software problem? If it is software, can an upcoming update fix it?

    I don't beleive this is a known problem and you should probably bring your phone to a local Genius Bar (make an appointment here) as this is likely a hardware issue (a problem with your phone realizing that you removed it from your ear).
    If you're willing to tinker with it a bit, you can determine if this is a software issue by backing up your iPhone (separately ensure your photos, videos and music is backed up) and then "Restore" your phone. If the restoration solves the problem, you're dealing with a software issue. If the problem still exists, you're almost definitely dealing with a hardware issue.

  • My iphone shuts down and wont turn back on. any help please

    my iphone shuts down by itself and wont turn back on, what should i do?

    If you didn't see anything at all your phone has defective hardware. Connect to the charger again, and while connected hold both buttons. If the phone comes back on, but goes off when you disconnect the charger, you have a bad battery. If it doesn't come on at all you have a hardware failure of the phone. If you see any instructions on the screen, such as an image of a phone connecting to iTunes, follow them; your phone may need to be restored.

  • My iphone 4 lock button does not work, i turned it off using assesive touch, now it wont turn back on? got any tips for fixing this problem!

    my iphone 4 lock button does not work, i turned it off using assesive touch, now it wont turn back on? got any tips for fixing this problem!

    Hi, braidenwhitesidemate. 
    Thank you for visiting Apple Support Communities. 
    I would recommend going through the steps in the article below.  If the issue persists, see the section labeled Issue not resolved.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Cheers,
    Jason H. 

  • My (new) iphone cut out & now wont turn back on

    My (new) iphone cut out a few times today during calls (full battery). Now wont turn back on. Not recognised by computer or charger either

    Like those clowns will have any idea what to do. It was a replacement iphone - last one was a pile of xxxx too.

  • My Iphone shut off with 74%battery and wont turn back on

    My Iphone shut off with 74%battery and wont turn back on

    Hold down home and sleep buttons for about 15 seconds.   If you don't see the Apple logo, plug phone into wall charger for at least 15 minutes.

Maybe you are looking for