IPhone frozen when downloading new OS

I have an iPhone 4S and when trying to install the new OS it froze and I can't do a reset (ie holding down On/Off button with Home button).  I really don't want to lose  photos on the iPhone if resetting.  I am not very IT savvy and am hoping there is something I can do.  Any help appreciated.  Thanks

Hey Dkmol,
Thanks for the question. I understand you are experiencing unresponsiveness issues with your iPhone 4s. The following troubleshooting assistant may help to resolve your issue:
Apple - Support - iPhone - iPhone Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/phone/
Note: You should not be concerned of losing pictures by doing a reset (different from restore). However, in any case, you can restore your camera roll by restoring a backup.
Thanks,
Matt M.

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