Iphone frozen with apple stuck on the screen

Tried reading a text and it kept flicking straight back to the homepage. Then the apple logo appeared and hasn't disappeared for an hour now. Tried pressing the sleep button- nothing. Tried holding the sleep button and home button together - nothing. Tried pressing the home button and whilst held, inserting the USB lead - nothing - didn't pop up on my computer.
PLEASE HELP!!

If Recovery or DFU mode don't work, there's not much else you can do. take it in to Apple under your 1 year warranty.
http://www.timog.com/forum/showthread.php?t=130265

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Locked up with apple only on the screen, no reset happening, only apple!!!

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sincerely,
desperate!!!!

Hi lucylu7777
I can't imagine how frustrating it would be to have a frozen phone on vacation. Let's get this fixed so you can get back to enjoying your vacation.
Since you have already attempted a soft reset, here's a link for a hard reset:http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47616
Please use the reset through iTunes and retest.
Please let me know if the device continues to experience an issue.
Thank you
JoeL_VZW
Please follow us on twitter @vzwsupport

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Top
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Iphone frozen with apple stuck on the screen

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