Iphone has a dim blank screen, after replacement. Has been hard reset, and computer reset. The phone is still black., iphone has a dim blank screen, after replacement. Has been hard reset, and computer reset. The phone is still black.
My Iphone 4s screen is black after replacement. I reset the phone, hard reset it, and even let it charge for several days. It continues to make a breif sound when charging. The phone is working, because when i switch the vibrating mode on and off it vibrate. Please help. I think this is a hardware problem.
Did you replace the screen or is it a replacement phone?
If it's a replacement phone take it back to the Apple store that replaced it.
If you replaced the screen you are out of luck; the iPhone is not user serviceable, and any attempt to fix it means that Apple will not longer repair or replace it, in or out of warranty.
Similar Messages
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I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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The screen is black . i can.t get it to respond.Power + home soft reset didnt work. Itunes could detect any sync apps. I used my home phone to call my iphone and on my home phone i can hear the calling tone.But my iphone didn't ring/screen did not light up. Its a iphone 4. Any ideas how to fix this?
If the basics (restart, reset, restore from backup, restore as new) don't work, you'll need to bring the phone to Apple for evaluation
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After installing the new software to my iPhone 4S , my dream zoo either will not start or when it does it has a blank screen that has a few icons on it that wont work. How can I fix this is it possible to go back and reinstall the older software ?
Unfortunately I tried that and it didn't work. Thanks for the help though. I tried to uninstall and it said I couldn't because the file is corrupt or something, but I think I finally got it uninstalled and/or deleted or whatever, but now I try to reinstall/download it again from the beginning and I can't. No matter what I do I can not get Firefox working again. No matter how many times I try to redownload it. Any other suggestions?
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I'm having trouble with my iPhone 4, but on the black screen with the I tune music circle with the charger below it. I just don't get it after I plugged to the computer and it's not working :.(
The screen is telling you to connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software
BTW, this is the iPod touch forum -
my ipod feel and now everytime i connect it 2 my computer i get the n/a on my desktop n when i go to restory it ... it say error 28 n the screen is black but when i do the recovorey steps the screen still looks the same so i dnt think it a black screen so idk if the fireware is messed up or what n idk if it broking or what n if ipod store will take it n give me a new 1
From the link at the bottom of my post:
Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors
iOS: Resolving update and restore alert messages
I would do what the article and if unsuccessful make an appointment at the Genius bar of an Apple store since you likely have a hardware problem. -
After updating my phone yesterday it worked for about 30 minutes. Now however, it will not let me "Slide To Unlock" the screen is totally unusable and i have alarms that go off every 8 minutes because i am not able to get into my phone to them off. has anyone else had this problem with it being "stuck"?
Basics from the user guide have always been, and still remain, restart, reset, restore from backup, restore as new.
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My iphone 5 will freeze up and turn off and back on. It will go to the apple screen and then go black MULTIPLE times before it comes back on. No buttons work while this happens. My phone is a week old.
User troubleshooting is restart, reset, restore from backup, restore as new. If you perform these steps and it still doesn't work, then make an appointment at the Apple Genius bar and have the hardware checked.
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YouTube will not work on safari for me on the ipad. Is there anyway to fix this? I can go anywhere else on the internet fine and it works on google chrome, but on safari it shows a blank screen with the bar on top after it loads, if it's even loading at all.
I do not know if it's relevant or not, but I got a message on my ipad while on safari saying that my iPhone has a virus. I looked it up and it seems it might have just been an ad from the website I was on, but it happened around the same time YouTube stopped working.You will find that using the YouTube app will provide a better viewing experience for YouTube videos.
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i was doing the software update to my iphone 4s and my phone died. i pluged it in and when it turned on after the white apple the screen showes the blue itunes logo over the word itunes over an image of a charger. i tried reseting my phone. i cant figure out how to get past this point
See Here > http://support.apple.com/kb/HT1808
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I dropped my iphone 4s and the screen is black with some blue lines. IS there a way to view my text messages on the computer?
For instance, DigiDNA's DiskAid will let you extract your messages from the phone in human-readable format. Like .pdf.
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Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?
Yes, your battery is likely toast and in need of replacement. Not much else for troubleshooting here. Sorry.
B-rock -
I went to do the latest update on my iphone 4s, and it said to connect to itunes so I did and continued to click restore and then it updated my phone through itunes. Then after about 40 minutes of it updating it still has the connect to itunes screen on. It won't go away and I have tried restarting and turning off my phone various ways various times. I don't know what to do!
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note:
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download -
I am trying to set up my new replacement phone and the iCloud account is using my old email that is no longer activated, so I am not able to reset my password in order to set up messaging, etc. What do I do??
Try to change your Apple ID back to your old email address (http://appleid.apple.com) in order to set up and activate the phone. After the set up please sign out of iCloud and turn off "Find My iPhone" (Settings > iCloud) - do that on all your devices -, then change your Apple ID to your new address again and then add your iCloud account on you devices again.
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It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?
Hi clintfromid,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari -
When I added a contact to my contacts, took a picture and added Ringtone, pressed done, the screen went black and I am not able to access contacts. I turned off the ipad but still cannot access contacts.
I don't fully understand what the System Reset does but I've found that it cures many ills. It's easy, quick and harmless:
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.
A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
Also, you might wish to download the iPad-2 User Guide. Pay special attention to page 162. Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
http://support.apple.com/manuals/#ipad
Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark.
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