IPhone has deleted all music and won't sync it back??

I tried to sync a new CD onto my iPhone, and it would not appear on my phone. When i clicked on the 'Music On My Device" tab on iTunes, the songs were in grey with a circle next to them.
I then tried to play a pre-existing song on my phone, but my if i click on a song, it gets wiped from my phone! (It is not totally deleted, but is written in grey with a circle next to it). So all of the songs on my phone have deleted themselves, and iTunes will not sync them back on.This does not affect Purchased songs.
I hoped that the iOS 8.1 update would have fixed this, but alas it has not. Please help!
(I sync my phone onto a mac, which is updated with OS X Yosemite, 10.10)
(I have an old iPod touch which has iOS 6. something, and it is not affected by this problem- i have synced it fine)

I work in an office that is behind several concrete walls and gets very poor signal.  Everyday I will lose my cell signal and when going back outside I am unable to reconnect to network without either turning on/off airplane mode, or turning phone off and on.
Took phone to Apple store, along with video of problem, and was given a new phone.  Problem still exists and was told to set up phone as new iphone.  Again did this and problem still exists.  When leaving office phone shows edge service and the bars litterally bounce from 1 - 5 and the "E" will turn into a circle like bullseye back to "E" and then just keeps doing this till reset.
Never an issue with 4 or 4s.  About ready to say to heck with iphone and move to the dark side with an android Galaxy S3.
Also have had issue when entering elevators at hospital.  THis can be a huge issue as I am a firefighter/emt and all calls come across our phones now.
Any ideas from anyone....apple has been less than helpful

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