Iphone has stopped working

My iphone 3g has just stopped working, it won't switch on or off? just a black screen

Put the phone into DFU mode, also known as recovery, see:
http://support.apple.com/kb/HT1808
or see here - http://support.apple.com/kb/TS3694#error21 if using Windows

Similar Messages

  • My iphone has stopped working it had 80% of charging but the screen got black and now i cant switch it on, what should i do?

    my iphone has stopped working it had 80% of charging but the screen got black and now i cant switch it on, what should i do?
    help me ASAP please

    Hello sameen shah,
    The following article would be a great place to start for information that can help get your iPhone working again.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Cheers,
    Allen

  • HT1222 Hello,after the last apdate iOS 7.1.1 my iphone has stop work with the bose dock station. why it is happens?

    Hello,after the last apdate iOS 7.1.1 my iphone has stop work with the bose dock station. why it is happens?

    Natan turbo hadar,
    I have the same exact problem.
    I put an iPod shuffle on the Bose system, it plays just fine.
    My iPhone 4s works just fine connected to my car stereo.
    My iPhone 4s on the Bose will charge, it "thinks" it's playing, song shows, time line shows it's playing, can pause if I touch the phone's screen.
    The remote for the Bose WILL NOT pause it, forward to next song, etc. It does work with the iPod shuffle.
    So it's not the Bose, it's not connections, it's the iOS 7.1.1
    Everything worked fine before, any one else have suggestions?

  • My iPhone has stopped working over wifi. It was working till late night yesterday and in monring it stopped. I thought that it may be problem in my internet. But noticed that it doesn't work with office wifi as well. Have done some of the reset option.

    My iPhone has stopped working over wifi. It was working till late night yesterday and in monring it stopped. I thought that it may be problem in my internet. But noticed that it doesn't work with office wifi as well. Have done some of the reset option.

    Follow the steps here. If nothing works, make an appointment at an Apple store or with whoever handles iPhone warranty where you live:
    http://support.apple.com/kb/TS1398

  • My iPhone has stopped working all I have is a screen with the apple logo on it

    My iPhone has stopped working. All I have is a black screen with the apple logo displayed.  The phone does not respond when I press the buttons and switches,

    Any thing happen if you try to connect to iTunes?
    One thought - do not charge it and let the current charge fade out - then when you charge it back from scratch it should reboot into some working mode
    Another - if you do not want to wait - bring it to a store

  • My iPhone has stopped working. I have insurance but Verizon isn't willing to send a replacement. Please help!

    I have insurance on my iPhone 4 with the extended warranty. For the last few days, I've been having non-stop problems with the phone. Freezing, closing apps when it wants to, restarting itself. I called Verizon customer support and explained the problem. She tried to do basic troubleshooting on my phone but I had to stop the process because I wasn't near a Wi-Fi to do a hard reset after the basic troubleshooting. Which wasn't a problem.
    So today my home button stopped working completely. I had to turn off the phone and turn it back on after opening an application because I couldn't do anything with it. So I called Verizon to see about more troubleshooting and the girl (who was very nice btw) helped me do a hard reset. The home button started working, but now has stopped working again.
    The thing with the warranty on the phone.. when I bought the phone from someone, I was asked if I wanted insurance on the phone when I activated it. I said yes. So the insurance was added. Now that something is wrong with my phone, I am being told that the warranty should have never been added because I didn't get the phone actually from Verizon. I have been paying for insurance each month as long as I have had the phone. If not almost a year, maybe a little over a year? I'm not sure how long I have had the phone. So I have insurance on the phone right now.. and I cannot get my phone replaced. I do not work for Verizon, so if I am asked if I want insurance and I say yes, I expect and assume it's covered incase something goes wrong. Which is the point of having insurance. Now, it's a different story? I am confused and a little upset with the whole situation. The only thing the Verizon rep today told me was that she could refund me three months of charges on the insurance and get it removed for me. I did not agree to that and I didn't want the insurance removed as of right now until I get this fixed. I told her that it wasn't about the money for the insurance.
    I am hoping someone with Verizon on here can help me with my phone situation because apparently it's something with software. Please help!

    I would think that at the very LEAST you would be eligible for a COMPLETE refund of ALL charges for insurance paid thru Verizon!  They were charging you for something you were ineligible for!  Verizon has a record of whether or not you purchased the phone from them - otherwise how could they deny the claim!
    It very sad to see how customer service and customer satisfaction has been lost here ... !

  • HT4061 My iphone has stopped working but the lock button IS working...when it stopped working it had a 50% charge left on the battery...it simply went to a black screen and will not turn on...my phone will not charge on the computer or the plug socket

    Hi
    My iphone 4 has stopped working...the lock button IS working...when it stopped working it had a 50% battery remaining...it was working when I last used it and when I returned it had a blank screen....it will now not charge or connect to itunes when plugged into the computer and it will not charge on the plug socket....I think the last iOS op system updated was 5.1.1....please help

    Try holding both home and power buttons until apple logo appears (ignore on/ off slider) and then let go. No data will be lost.  Wait for phone to restart

  • Just downloaded itunes version 10 .2.2 and my iphone has stopped working. now showing fault on itunes asked to reinstall. Why has this happened?

    just downloaded itunes version 10.2.2 + Qucktime and my ipohone has stopped working!
    I am told there is a fault in my itunes software and I must reinstall.
    Why has this happened, is there a fault with this new version?

    Whilst I don't have an answer, I hope a knowledge specialist does.I've seen numerous posts like this.After 10.2 update I lost library and haven't been able to actually connect my iphone to itunes for the upgrade. Each time I connect the iphone my system crashes. There was NOTHING wrong with my itunes or system until the point of update. There doesn't seem to be support, despite the extent of this problem. My iphone seems to need an update as its overheating and battery life is a nanosecond. BEYOND FRUSTRATED! All input welcome.

  • Iphone has stopped working cannot do anything

    Hi all my iphone 3g has stopped working cannot do anything with it also get really hot when i plug in to see if that would put it right

    Put the phone into DFU mode, also known as recovery, see:
    http://support.apple.com/kb/HT1808
    or see here - http://support.apple.com/kb/TS3694#error21 if using Windows

  • My iPhone has stopped working correctly with Blurtooth.

    I use the bluetooth to connect to my iCom which connects to my hearing aids. It worked just fine for a month. It no longer "tells" me that a message or mail has arrived. It sometimes doesn't even tell me of an incoming phone call. And now it disconnects without warning.
    Thanks for any ideas . . Steve  (iOS is actually 4.2.8)

    Any thing happen if you try to connect to iTunes?
    One thought - do not charge it and let the current charge fade out - then when you charge it back from scratch it should reboot into some working mode
    Another - if you do not want to wait - bring it to a store

  • HELP! iPhone has stopped working

    So I tried to restore my iPhone to original settings and it wont restore.
    Error (1013) keeps occuring amongst other things.
    My iTunes is up to date as is my microsoft security.
    My phone turns on and says I need to plug into iTunes (like when you first get it) but when I try to restore it the error keeps coming up.
    What can I do?

    Well an iPhone 4 should still be under warranty, so you could always take to an Apple Store and have it looked at.
    http://support.apple.com/kb/ts1275
    As far as error 1013 goes here is what Apple says in the document:
    Error 1004 and 1013: This error may be the result of the connection to gs.apple.com being blocked, redirected, or interrupted. Adjust your hosts file or security software to ensure that connections to gs.apple.com are not blocked. If the issue persists, try restoring on another computer with a known-good connection. If this restore is successful, you will need to contact whoever supports your install of the operating system and security software installed on your computer for assistance. If your hosts file redirects requests to gs.apple.com, you may choose to follow Can't connect to the iTunes Store, in the "The 'hosts' file may be blocking the iTunes Store" section.

  • My home key has stopped working, what can i do?

    The square "home" key on my iPhone has stopped working.  What can I do?

    http://support.apple.com/kb/TS2802

  • My apple remote app on my iPhone 4S has stopped working after the 7.0.6 security update.

    My apple remote app on my iPhone 4S has stopped working after the 7.0.6 security update. It's not my home sharing or router setting, I have an ipad that I haven't yet updated that works completely fine and my network is run on the newest AirPort Extreme.

    i have same problem but much worst.. i update my iphone4s ios 7.1.1 to 7.1.2 and my iphone CAN'T READ MY SIM, MODEM FIRMWAY GONE, IMEI GONE, and same issue as you guys can't hear sound on my speaker but using earphone works, battery drain much faster than before. Any suggestion guys to Fix my iphone.thanks a lot. APPLE PLEASE FIX. TAKE ACTION.

  • My iPhone 5 won't charge properly, computer doesn't recognise it and the home button has stopped working completely, it hasn't been dropped or water damaged at all, any ideas?

    My Iphone 5 won't charge properly, computer won't recognise the device and also the home button has stopped working completely, it hasn't been dropped or suffered any water damage, anybody else had anything like this? and what are the solutions? thanks

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • I just received a refurbished replacement iphone and now while syncing I get "itunes has stopped working"...help???

    I just received a refurbished iphone the the insurance provided by a major electronics retailer.  Since i have tried to sync it to iTunes I have received "iTunes has stopped working" error.  It says it will come back with possible solutions, but never does a thing.  I have already removed and again installed iTunes, QuickTime, etc. to no success.  Not sure what my next step should be.

    This helped overcome the crash problem, but (as reported before), I still have to start iTunes in Safe Mode in order to watch any videos. This has been the case since 10.5.
    The regular mode behavior has changed a bit - instead of the progress bar moving to the end of the video, showing no video but playing the audio for about three seconds, it now leaves the progress bar where it is ... but the rest of the behavior hasn't changed.
    Windows 7 Professional, 64 bit on an HP dv8t quad-core laptop w/ 8 GB RAM, running nVidia GeForce 230M with 1 GB video RAM.
    Thanks for your prompt response to the original problem posted above. At least now I'm back where I started from before I upgraded to 10.7. Not optimal, but I've finally gotten used to doing a Ctrl-Shift-click to run iTunes.
    Scott

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