IPhone - having trouble setting up bellsouth email account

My sister just bought the new iPhone 3gs and we can't seem to set up her e-mail account on it. I have the "old" iPhone 3g and have the same email settings as she does (bellsouth.net) and was able to set it up prior to upgrading to the new 3.0 software. I am not sure if that would be an issue. We have followed the directions (fill in her name, e-mail address, password, press save and then it stays on that screen forever) and nothing happens.
Has this happened to anyone else? Any suggestions?
Thanks,
Lina

iTunes will have a radio button or something like it on the PC version. Look under the Info tab with the phone selected in iTunes. Go to the mail accounts and select the account. If that doesn't work, log onto Bell South and look up email settings. I use a Mac too. There is a note, FYI, that states to add accounts, do it on the iPhone...... I'm hoping the account is already there for you. Good luck.

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