IPhone headphones issue

I can't hear people when calling without using the iPhone headphones. I have tried other suggestions - powering the unit off (both buttons); I have taken the headphone jack out and put it back in several times. When I have the headphones out and increase/decrease the volume button, I don't see the "(headphones)" next to the ringer or volume indicator. Not sure what else to do at this point? Suggestions?

Hi Charles,
Is the iPhone updated to the latest version of iPhone software(currently 2.2.1)? If not, update the iPhone as described here: http://docs.info.apple.com/article.html?artnum=305744
If the iPhone is already updated, try restoring it. The article I linked above will also walk you through restoring the iPhone.
-Jason

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  • No sound when plugging iPhone Headphones into 2009 13" Macbook Pro

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  • IPhone Headphones?

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  • Belkin iPhone Headphone Adapter is making my iPhone lose ALL sound ability.

    Before I get further into this, I wanted to say that I have since discovered how to make this issue not happen. I wanted to post it incase other people have experienced this problem as it's very strange and has already resulted in me having to get my first iPhone replaced cause I (and Apple) thought the phone was malfunctioning.
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    Thanks for posting the workaround, but it isn't just your Belkin adapter...it happens with all of the headphones as well -- if you lose your sound, put your headphones back in, and out - you might need to repeat a couple times.
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  • Iphone 5 issues after IOS 8.2 update: my husband's phone and my phone get the same phone calls ONLY when we are home.  Any suggestions on where to look to fix this?

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    That is a new "feature" described in Connect your iPhone, iPad, and iPod touch using Continuity
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  • IPhone headphones no longer control iTunes after 10.5.6 update

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    Hello and Welcome to Apple Discussions ..
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  • Replacement Apple iPhone headphones outside US?

    I've been lucky enough to be using an unlocked iPhone in Australia now for a few months, but I must have kinked the cable on the supplied iPhone headphones because I'm getting almost no audio out of one of them.
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    Does anyone know of a third-party unit that includes a mic? Or a way to buy a pair of originals from Australia? I've tried ebay.com but have only found cheap Chinese crap and none with a mic.
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    Here is one place to look:
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  • Why don't the new iPhone headphones work on my Macbook pro?

    I went to the Apple store yesterday to replace my old iPhone headphones. Today, I tried to use the new ones on my Macbook Pro but there's no sound cmong from them. They sound continies to come from the computer's speakers. How do I fix this?

    See in each Browser which version of Flash it thinks it has...
    http://kb2.adobe.com/cps/155/tn_15507.html
    The reason I ask that...
    About Safari 5.1.7 and Leopard Security Update 2012-003
    Summary
    Learn about Safari 5.1.7 and Leopard Security Update 2012-003.
    Products Affected
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    Safari 5.1.7 for OS X Lion, Safari 5.1.7 for OS X Snow Leopard, and Leopard Security Update 2012-003 disable out-of-date versions of Adobe Flash Player.
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  • HT5569 iPhone WiFi issue. I enter a password, click join, and get a message back that it is the incorrect password. I have several computers and two other iPhones connected using the same password. Any clues?

    iPhone WiFi issue. I enter a password, click join, and get a message back that it is an incorrect password. I have several computers and other iPhones connected using the same password. Any ideas?

    Hey there Gordo456,
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    Verify that you're attempting to connect to your desired Wi-Fi network.
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  • Can't hear my caller after I remove my iphone headphones

    Has anyone else had this problem?
    you are listening to your music using th iphone headphones, then you remove your headphones from the iphone, when you get a call you can't hear the caller and they can't hear you. I discovered that the only way to fix this problem is to re-insert the headphone and click the mute button on the headphone! It seems that when you use the headphones and click mute and then remove your headphones it remains stuck on mute, not allowing you to be heard on an outgoing or incoming call!!!!!
    What's up with that this? is my second iphone and it has happened to both my phones. It's a good thing I had my headphones with me, otherwise my phone would be useless or worse yet if it was an emergency I would not be able to call 911!

    That is the solution so far other than a restore.
    FWIW It worked with a Belkin audio cord as well. I tried it a few times in and out with no luck.
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    3. Hit play.
    4. Hit Pause.
    5. Remove cord or headset.
    6. Hit play....
    After (6) it didn't do much but then I noticed the volume slider grab a life of its own. When it settled down... all was working again.
    What a pain in the rear.
    Apple if you reading this fix it. I happened to get stuck at work after listening to music the night before... when I tried to make a call, guess what. All day without audio.
    Brutal!

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