IPhone, iCal and Entourage sync issue

When syncing iPhone, my iCal is updated correctly, however the updates do not make it into Entourage. But when changes are made in Entourage, they make back it into iCal and iPhone
In iCal, the iPhone updates go into a calendar named "Calendar", the Entourage updates go into a calendar named "Entourage". These two calendars appear to be created as part of the sync process.
It appears when syncing, Entourage is only pulling up the "Entourage" calendar and ignoring the "Calendar" calendar, which contains my iPhone data. iPhone appears to pull in both calendar's data.
I've used the merge data selection when asked about syncing.
Any thoughts on how can I correct either Entourage or iCal to upload all calendars into Entourage?
Thanks in advance.

I had just the same issue - sometime after installing iPhone OS 3.0 my Entourage Calendar in iCal stopped syncing, though the calendar in Entourage remained intact and continued to sync with the Exchange server. After going through all of the "sync services reset" protocols I could find, I finally got it to work by clearing the Entourage Calendar Cache. Before doing this, turn off "sync services" in Entourage preferences and make sure your Exchange calendar is synced with the exchange server because this will erase your local version of the Exchange calendar. Next, "control-click" on the calendar folder icon (this is the calendar icon with a green circle with a white check mark that appears when you expand the arrow to the left of your server account name at the top of the left column of a calendar window - above "Folders on My Computer"), select "Folder Properties" then "Empty" cache. After you do this, your calendar data will disappear and repopulate from the exchange server. This took a while for me. Once the data reappeared, it became apparent that there were some duplicated recurring events that were cluttering up the calendar even though not previously displayed. I fixed these, then turned "sync services" back on in Entourage preferences. The "Entourage" calendar in iCal repopulated after a few minutes and I was back in business. To clean things up, I also had to delete a couple of extra "Entourage" calendars in the iCal list that had no events. Don't know if this will work for your problem but it fixed mine. Good Luck.

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Message was edited by: laurawarren1

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I set Entourage to sync with Ical so that I can sync my calendar with my iPhone. It worked at first then it stopped. Now when I set Entourage to sync with iCal it indicates that an entourage calendar is present in iCal but everything is blank. Not sure if this related but this started happening after i downloaded iPhone 3.0 and did my first sync with the phone.

I had just the same issue - sometime after installing iPhone OS 3.0 my Entourage Calendar in iCal stopped syncing, though the calendar in Entourage remained intact and continued to sync with the Exchange server. After going through all of the "sync services reset" protocols I could find, I finally got it to work by clearing the Entourage Calendar Cache. Before doing this, turn off "sync services" in Entourage preferences and make sure your Exchange calendar is synced with the exchange server because this will erase your local version of the Exchange calendar. Next, "control-click" on the calendar folder icon (this is the calendar icon with a green circle with a white check mark that appears when you expand the arrow to the left of your server account name at the top of the left column of a calendar window - above "Folders on My Computer"), select "Folder Properties" then "Empty" cache. After you do this, your calendar data will disappear and repopulate from the exchange server. This took a while for me. Once the data reappeared, it became apparent that there were some duplicated recurring events that were cluttering up the calendar even though not previously displayed. I fixed these, then turned "sync services" back on in Entourage preferences. The "Entourage" calendar in iCal repopulated after a few minutes and I was back in business. To clean things up, I also had to delete a couple of extra "Entourage" calendars in the iCal list that had no events. Don't know if this will work for your problem but it fixed mine. Good Luck.

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Here's the fix! Go to Entourage and do a file/export and select the radio button "Items to an Entourage archive", then check mark ONLY the "Local Calendar Events" check box. Click the arrow at the bottom left, then check the radio button "Yes, delete items belonging to another project or category". NOTE: All your calendar events are still in iCal, and on your iPhone! Clicke the arrow and go through the process of archiving and deleting events from your Entourage Calendar file - you will settings disappearing from Entourage if you have the calendar open. Do a sync! After this sync check to see if you have two Entourage Calendars in iCal (I did) and delete the one that is empty. The other one remaining is your main Calendar info from Entourage. NOTE: One good thing about this methodology of using Apples iCal and Address book apps to transport data between the iPhone and Entourage is that you always have a back up in those Apps! When I deleted the empty duplicate Entourage calendar in iCal, all the information synced between iCal and Entourage restoring by empty Entourage calendar. Then I synced the iPhone in iTunes and all was back to normal. NOTE: Be sure you have the HOME and Entourage checkboxes checked in your info/calendars section as described in the original syncing with iPhone and Entourage instructions on the Apple website. NOTE: In my case contacts was no affected, only calendar events. Also, syncing was happening between the iPhone and iCal just fine, but not between iCal and Entourage. I'm sure there may be variances of this issue... but it looks like the best overall fix is to export your Entourage calendar event and delete at the same time, then delete that duplicated Entourage Calendar in iCal, and go from there. NOTE: When I did a global sync I ended up with 177 new contacts that were duplicate of two different email messages that somehow got converted to contacts and ended up in my iPhone. The fix for that was to select them all in Entourage and delete them then do another sync, then ALL was back to normal. I am now HAPPY AGAIN! Carl

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Hi, Can't sync iCal and Entourage calenders. Had this working but upgraded (hah!) to Outlook for Mac and now going back to Entourage won't sync.
iCal external sync is crashing daily according to crash log.
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Hello, Julian, original macrat and LizKual ~
I have the same problem as macrat and Liz. Syncing (I'm not talking about iSync; I'm talking about Sync Services) between Entourage 2008 and iCal was working just fine until March 16.
Initially, the Entourage calendar, with all its entries, disappeared from iCal. But with some help from the folks in the Microsoft support forums, I was able to get the Entourage calendar to show up again on the list in iCal's left-hand column but, unfortunately, still without any events.
I've been plugging away in the Microsoft forums ever since. Can you believe this?! I haven't been able to use the calendar on my iPhone since March 16!
See:
http://www.officeformac.com/ms/ProductForums/Entourage/17016/0
http://www.office.mvps.org/troubleshoot/syncservices.html- ss2
http://www.office.mvps.org/syncservices/ical.html#calsync5
http://www.office.mvps.org/faq_topic/duplicates.html
I have done every relevant thing suggested on these four pages. I still don't have any Entourage events showing up in iCal (although Entourage 2 is on the list of iCal calendars) and now I have a massive number of duplicates, triplicates, quadruplicates, etc., appearing in my Entourage calendar. The only thing on the above-mentioned pages that I haven't yet tried is Syncrospector. (I bought Xcode and then discovered it was probably included as part of Snow Leopard. Oh well, I'm soldiering on, even though I'm in way over my head.)
Do you know whether someone has already assembled the code needed to get Syncrospector to eliminate the masses of duplicate calendar entries that Entourage 2008 stands ready to send to Sync Services? Such info — or, even better, a link — would be much appreciated. :-) I've been preparing for this undertaking, but at this rate it could be another two months before I succeed.
Of course, even after I get rid of the duplicates, I'll still need to find a way to get Sync Services to communicate between Entourage and iCal — which is its job, after all. Suggestions on that point would also be welcome. Maybe Sync Services is choking on the duplicates and that's why it's not sending anything to iCal. If so, then maybe Syncrospector will take care of both problems. I can only hope.
Thanks very much.

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