IPhone/iCloud sign in

I recently got an iPhone 5s for work.  We are in the process of switching to outlook for email. Today I have been getting a repeated sign in screen for iCloud with a generic user id for my agency, requesting the password, not accepting my userid and password to log in.

My question is how do I fix it? The only thing I can do on my phone is answer a call because the log in request repeats and will not clear. So I can't add contacts,or make a call, or check my email.  I wonder if the migration to outlook could be part of the problem.  I emailed tech support today, but since I was in the field I couldn't ask the local guy, and I also got no email reply.  Any ideas?

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    jgtown wrote:
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  • HT204053 I have set up a new Icloud ID  using a new email address on my I mac however my Iphone Icloud ID is still using an old email address that is no longer in use.  How do I change my ICloud ID on my Iphone to that on my  IMac computer. I only want 1

    How do I change  my  Icloud ID on my Iphone to match my ICloud ID on my IMac computer? My phone has an old email address that is no longer in use.  I have a new email address that I have used as my ICloud ID ( Apple ID )  on my IMac.  I want to be able to send photos from my Imac  to my Icloud account  and see view them with my Iphone.  Can you help me ?? Thanks

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. 
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  • How do I change my iPhone iCloud account?

    Dear Friends,
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    -Elevent7

    Try changing them back and then going out. Bad idea cause when you change your password Apple recommends that you sign out of everything.

  • HT204053 How do I change my iPhone iCloud account to match my iPad account

    How to change my iCloud account to match my iPad account.

    Go to Settings>iCloud, tap Delete Account, then sign back in using the ID you use for iCloud on your iPad.
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    If your data is already in the other account, choose Delete from My iPhone and just sign into the other account and turn on your iCloud syncing.

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