IPhone icon disappears in iTunes when attempting to sync.
When I plug my iPhone 3G into my Macbook Pro the iPhone icon pops up in iTunes as it should and it begins to sync. However, after a few seconds the icon disappears although the phone still says "Sync in Progress." I end up having to cancel the sync from the phone because it sits at the "Sync in Progress" screen seemingly forever without actually syncing anything.
I have a Macbook Pro running the latest version of Snow Leopard(10.6.4) and the latest version of iTunes (10.0.1). My iPhone 3G is running iOS 4, version 4.1.
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Hi deuceduce,
Thanks for participating in the Apple Support Communities.
It appears that you're syncing your iPhone 5s with iTunes on your PC. You're using Wi-Fi, but the error message reports that iTunes can't find your iPhone.
There are several steps that can be used to troubleshoot this situation. I'd recommend the method outlined in this support document:
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing - Apple Support
This article will take you through various troubleshooting steps that can help.
Sincerely,
Jeremy
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