IPhone in recovery mode but iTunes doesn't do anything.

My friends tried to get into my new iPhone 5 too many times and now it says "iPhone is disabled connect to iTunes" but iTunes says "iTunes could not connect to the iPhone because it is locked with a passcode... Seems like a circle to me. I tried to put it in recovery mode (I held the power and home button down for 10 seconds and then just the home button until the iTunes symbol and charge cable picture appeared). iTunes does nothing though.... It is plugged in and neither the computer or iTunes recognize that the phone is plugged in. I tried this with my old 4s (What I upgraded to a 5 from). The 4s isn't passcode locked and when I put it into recovery mode, it isn't recognized either! What do I do?? I am so confused and just want to use my phone again. Thank y'all for any help.
Extra info: I have never connected my iPhone 5 to my computer before, my iPhone 4s though has been connected and still has backup files. Neither one will connect to iTunes in recovery mode though. Confused.....

Hello Hiev19,
The following article provdies your options for restoring access to your device, and the necessary steps to do so.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Cheers,
Allen

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IPod touch 3g stuck in recovery mode, but iTunes doesn't detect it.

I tried several times to update the software on my ipod, but each time was interrupted by my computer going to sleep (pc, Windows 7). Now my ipod is stuck in recovery mode, and itunes doesn't detect it at all. The ipod also won't turn off. I have tried all the troubleshooting here: http://support.apple.com/kb/TS1538 and here: http://support.apple.com/kb/HT1808?viewlocale=en_US. Please, does anyone else have any ideas? TIA

Thanks, I'll try it out, and update here. It might take a little while for the battery to drain without being used.

Ipod in recovery mode but itunes doesn't recognise it

Basically, I upgraded my iTunes to 9.0.3 yesterday. During this I got a message saying I should upgrade my iPod or something like that. During this there was an error, I can't remember what but then, my iPod disappeared from the devices. When I looked at the iPod it was telling me to connect with iTunes. When I did the computer said Computer found new device- Apple Mobile Device (Recovery Mode). However, iTunes doesn't recognise it! I have tried uninstalling itunes and many things. I can't get it to work again. Please help!

I have the same problem. Yesterday I connected my iPod Touch to my PC and iTunes prompted me to update the ipod's software to 1.1.2 (I think thats the new one?), I accepted and it proceded to download it. When it finished downloading it tried to update the software but for some reason it failed. An error message came up saying that the ipod will have to be restored. I went ahead and tried to restore it, it gave an option for restore and update, that didn't work. My iPod won't even turn on now, it just shows the iTunes icon and the USB cable. When I connect to my PC iTunes says its in recovery mode and the software tries to do the update, the iPod screen shows the Apple logo and the updating icon, the screen goes blank and the process starts again, after a couple of attempts an error message appears on screen saying an error occurred and gives an error code of 1611 (or something like that).
Holding down sleep and home together doesn't do anything.
What is up with it? I've tried the same thing in my girlfriend macbook and the exact same error happened.

After 4.3.4 update the ipPad is in Recovery mode and iTunes doesn't detect the device

Hello,
brand new Win7 installation, restored iTunes folder and installed latest 10.4. iTunes64 bit.
Hooked up both my iPad and iPhone4
Detected new firmware 4.3.4
and bang, both devices are now stuck into recovery mode.
No matter I set the iPad/iPhone into Recovery or DFU mode, iTunes will not detect any device for recovery.
Uninstall/Install iTunes => no change
The driver will display that the units is detected and in DFU or Recovery mode, but iTunes doesn't detect the device.
Tried TinyUmbrella etc but no fix
Any other hint?
Best Regards
Uwe

Place the device in DFU mode (google it) then restore.

I tried to follow the steps in recovery mode but itunes still can't detect it

i tried to follow the steps in recovery mode but itunes still can't detect it.
Ok ok. It did work the first time, however the phone got disconnected so then the phone turned itself on again.
I tried to repeat the same steps again but it did not show the itunes logo. It just turned on and went to the lock screen.
I did this for about 4-5 times. Each trial ending up with the same result.
So what i did, once the phone was connected to itunes i clicked the update button and waited for HOURS to finish the update.
It did restart and did whole other things. But it stopped and a black screen appeared with a text saying Iphone is disabled. Connect to iTunes.
Any suggestions on what to do next? I'm seriously feeling so frustrated right now.
So in case you didn't get it my phone was disabled after entering the wrong password too many times. Tried fixing it but it seemed to get worse.
Really desperate here.

My ipad2 is frozen and shows as an iphone in recovery mode in itunes..pls help

My iPad 2 is frozen and keeps showing as an iphone in recovery mode in itunes... does anyone know what to do?

When the iPad is put into Recovery Mode it says you MUST Restore as new.
So im thinking a Restore is needed.
Just restore from Backup once the Restore is complete.

HT1212 I have an iphone 3 which has been disabled, I've put it into recovery mode but itunes won't connect to it. I know the password but the device wn't give me the option to add it. What else can I do to enable the device. I can't wipe it from the cloud

I have an iphone 3G which has been disabled after a child tried to get into it. Itunes will not connect until I have put the passcode in but the device will only enable emergency calls and does not allow a passcode to be put in. I have put it into recovery mode and itunes can't see it. There is currently no SIM card in it and it's not connectng to the wifi so I can't wipe it from the cloud. Any ideas how I can get into it?

iPhones require a SIM for activation.
Put the device in DFU mode (google it) and restore via iTunes.

I try to restore my iphone in recovery mode but didn't get it and now can not come out of recovery mode please help me

Hi I had perches one iphone4 from Hong Kong last month but after coming back i try to restore my iphone but it's give error 3194 then i try to restore it in recovery mode but still can not restore error -1 and now i cannot get out of recovery mode please help me to shovel this problem.

Are you running modified software on your phone? This error seems to be common if the firmware has been modified and you're trying to restore the phone again.

My ipod 4g is in recovery mode but itunes wont restore it please help

it is now a block after going in recovery mode as itunes wont recover it as it stopped in the middle of the process saying it cant find a file.

This usually happens if the phone has been Hacked / Jailbroken / Modified...
Is this the case...?

HT201263 iPhone 4 is in recovery mode but iTunes can not restore it.. Says unknown error occurred (21) HELP!

I've just got back of holiday and while there my phone decided to turn itself off, it would not come back on unless I plugged it into the wall charger, it said that I had to connect it to iTunes, but being on holiday I couldn't.
So when I got home yesterday I plugged it into my laptop and the Apple logo came on, and then went off again, then back on and off again, it was doing this untill I unplugged it. So I put it into recovery mode and it said Connect to iTunes, so I did. It then said that the phone needed to be restored, iTunes started this process, 'extracting software' it said, and then once that was done it said 'preparing iPhone for restore' but then my phone disconnects itself from the laptop and then connects again then disconnects again. Then iTunes comes up with a message saying 'iTunes can not restore this iPhone 'iPhone', a unkown error occured (21)'
I have tried over and over again to try and do this but it keeps coming up with the same.
Does anyone know what's wrong with my iPhone and how I can fix it?
Thanks

And what did the error message say?

My Iphone is in recovery mode, but Itunes isnt recognising the phone

My phone is in recovery mode.
I think my husband detached it from the USB when it was near the end of a big sync to answer a call.
It was the first time I had plugged the phone into my PC to add all my music. I had the phone replaced at an Istore when I needed a new screen a few weeks ago.
I had named the phone etc at the beginning of the sync, but when I plug it in Itunes is just calling it 'Iphone' and saying I need to reset factory settings and will lose all my data.
Can I call up the 'devices list' on Itunes to see if it has my backup there?
I have my contact list off Icloud as my husband was using my icloud and I didnt want to merge phone lists.
Any ideas or am I done for?????
Many thanks
Jemima

Hi, that hasnt helped.
Itunes can see there is a phone attached, but is not recognising it and naming it as my phone.
Can I call up a list of devisces on Itunes somehow?
Thanks

HT1212 what happen if you did recovery mode but still doesn't work?

What happen to my iPod even i run recovery mode done but it still doesn't works?

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

HT201263 i have sent my iphone into recovery mode but it will not restore

Before i sent it into recovery mode it would just display the apple logo like it was trying to turn on but wouldnt

See:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore

I have iPhone 4 with newest update and Mac laptop with Snow Leopard and current version of iTunes. When I hook the phone up via USB, iPhoto pops open and reads the pictures for import, but iTunes doesn't do anything. Not seeing the device as a USB, either

Sorry, thought that was the body of the question, so the title is long. When I plug in my iPhone 4 (newest update) into my Mac laptop (current version of iTunes, Snow Leopard), it does not read the music, apps, etc., or open iTunes at all. It syncs the pictures, but it doesn't not show as a USB device, either. I have gone through the Troubleshooting assistant, restarting both comp and laptop, using different USB ports, etc. If it is of note, when I look at the option to Sync through Wifi on the phone, it says that sync will happen when my computer (by name) is "available." Not sure if this is a phone issue or laptop, leaning towards laptop, since iPhoto syncs. Willing to buy Lion if that will fix the problem! I would appreciate any help that is given.
Regards,
Lindsey

cynecasey wrote:
... my computer is still running Mac OSX 10.5, because I don't feel the need to buy a new laptop every 2 years.
You have written a very long story, and I admit I have skipped most of it. But I think the question is you are on iOS 7, and cannot get the latest version of iTunes (11.1.5) on your computer because your OS X is too old.
The fact that you chose not to update your hardware does not mean you could not update your software!
OS X 10.5 is very old (about four years). iTunes 11.1.5 (current version) requires at least OS X 10.6.8 to run. Very likely, you could upgrade your computer's software to at least OS X 10.6.8 and then download the current iTunes on it.
You would start here:
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Then you would update the OS X 10.6 to OS X 10.6.8 over the air, then download iTunes (or update to a later OS X, as the current version is 10.9.2).

IPhone says "Restore Needed", but iTunes doesn't recognize it. Now what?

My iPhone was sitting untouched this evening. When I woke it up, it said "Restore Needed. iPhone cannot make or receive calls. Restore from iTunes." But when I plug it in to my computer, iTunes doesn't recognize it. I have reset the phone to no avail. What do I do next?

Thanks for the reply. I tried everything suggested. Now when I try to restore the iPhone from iTunes, it says the iPhone could not be restored. An unknown error has occurred (23).
I give up.
Would it be better to take the phone to the AT&T store where I bought it, or to an Apple store?

IPhone in recovery mode but iTunes doesn't do anything.

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