IPhone iOS5 Personal Hotspot error solution - Intel 6300 WiFi chips

Question

So this is not so much a question, but a resolution to a problem that has been driving me crazy for weeks.  Obviously this doesn't apply to everyone, but it applied to our orginization so I wanted to share the knowledge.
We use Dell Latitude's in our enterprise, and many of our laptop users (6320 model - with the Intel 6300 Ultimate Centrino WiFi chip) were complaining that Wi-Fi hotspot tethering was not functioning with their laptop.  It would connect, and immediately disconnect, regardless of if we used Intel's ProSet software or having Windows manage wireless.  I tried rebooting the phone, laptop, flipping settings left and right.  FINALLY I discovered the solution.
The 6300 wireless chipset error's out connecting to an SSID that has an apostrophe in the name.  By default all iPhones name themselves "So and So's iPhone".  Which means by default, most users will have an apostrophe in their SSID when using WiFi tethering.  I had the user plug their phone into their laptop, went into iTunes, changed the name of the phone (on the left side just left click once on the name of the phone) to something without an apostrophe.  Tried it again and it works.  Hope I have helped some of you out there!

Answer 1

mpk,
From what I could tell it was the Wi-Fi hotspot feature.  I believe tethering with the cord still worked.  It's hard to say what it is confined to, I agree, I haven't found much about it. Perhaps because not many people use the tethering option with latitude?  Hard to say if it's a Dell+Intel chipset problem or an Intel chipset issue alone.  Sorry I can't be of more assistance, I know how frustrating it can be!