IPhone iPad issue

We have multiple instances of Iphone's running IOS 7 and ActiveSync to an Exchange 2010 server where every calendar entry just disappears then 10 seconds later it is back.
Email acts the same. Launch the email app and it will show no messages then all of sudden they will start downloading just like when you created the account the first time.
We have deleted and re-added the account on the Iphone we deleted the pairing of the device from the Exchange server.
The kicker is that is does not happen all the time. Our Android or Windows phones have no issues, it started doing this several weeks ago and it is happening to dozens and dozens of our phones and Ipads.

Do you have latest Service Pack and Update Rollups installed for Exchange 2010? If not, I would suggest to start with it...
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Webvpn Apple IOS 6 iphone ipad issue

Hello - We finally released our Webvpn configuration out to our users and the site was working well. We are setup as follows
1) Single Group Policy
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The site works fine from all Devices: Mac, Windows, Safari, Chrome, Firefox, IE
All Apple Devices on IOS 5 work correctly
Since a few users have upgraded to IOS 6 they login correctly but reach a blank white page. As you login you can see the top address bar flash then go away.
Has anyone else run into the same problems? This is an issue with the Cisco code becasue we have since hosted our custom page externally and those same ipads/iphones can access it correctly. Thanks for any ideas.

We tested the site on the following devices on both Wifi and 3G. It did not matter what type of connection all IOS 6 devices had the blank page issue. The IOS 5.1.1 devices displayed the site fine. Hosting our custom homepage outside the ASA - All devices (IOS 6 and 5.1.1) displayed fine. I'm not sure if there is code on the ASA that detects user agents etc. But since upgrade IOS 6 seems to be the issue. Thanks for any help.
Ipad 2 (with IOS 6)
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I have an issue with some PDF documents some MS Office documents, notably MS Word when received in eMail as attachments not displaying on iPhones, iPad 2s

Hi,
I have an issue with some PDF documents & some MS Office documents, notably MS Word when received in eMail as attachments not displaying properly on iPhones, iPad 2s & new iPads?
PDF docs - areas of the doc only show as grey splotches regardles of viewer
MS Word Docs -
inserted graphics don't display at all,
tables & lists especially with borders are broken &
tables & lists missing the borders &
tables & lists missing the 1st 1-2 lines of the lists/tables.
This is replicated on iPhone 4s, iPhone 4Ss, iPad 2s, iPad new (x2)
It certainly happens in iOS 5.1.1 & iOS 5.1
We believe it all worked aok in iOS 5.0.1(?) & prior
There is no problems reading/seeing these PDF & Word docs on anything other than iDevices.
This is rather critical for us & if not quickly fixed/rectified will prevent us from further purchases of these devices
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Hi,
I logged a call with AppleCare & have since had explained why this occurs (some time ago)
I'll try to explain what was indicated to me.
iOS has a limited Font Set & this affects what PDFs can display. You need to use iOS supported fonts in your PDFs to see/read them properly
These supported fonts are indicated here => http://support.apple.com/kb/HT4980
Regards MS office docs, iOS doesn't have much of an API to work with MS Office documents at all so is stuck with 3rd Party Apps to try to do it.
Unfortunately Mail in/on iOS uses the API to attempt to open/use MS Office attachments unless you tell it to use an App to open the attachment.
I have had success opening & reading MS office docs now with CloudOn, but find it slow & very awkward to use.
Not too sure if this helps others, but at least it explains why this is occurring

Time zone issue when copying Outlook/Mac invitation to iCal or adding it via iPhone/iPad calendar

Hello everyone,
I'm facing a situation when every time I receive an invitation comes from a different time zone neither iCal, iPhone’s Calendar nor iPad’s Calendar recognizes it correclty.
Below there are a couple of examples, but before, a few information about my environment: Mac OS X Lion with Outlook for Mac (non-exchange user), I’m using iCloud, and my iPhone and iPad are running iOS5. And BTW, I’m not intending to sync anything with Outlook… I know it does not support iCloud syncing, I just trying to live without that.
First example.
I got an invitation to a meeting on Monday 5pm-6pm CET, but I’m in GMT-2. It should appear to me as an event to occur on Monday2pm-3pm (GMT-2). In fact only Outlook shows the right time, however when I dragged and dropped that appointment from Outlook’s calendar to iCal it was copied but is did not consider the time zone, that means in the iCal, the appointment was set to occur from 5pm-6pm (GMT-2), instead of 2pm-3pm (GMT-2).
Second example.
I created an appointment in Outlook by myself, jsut to check if that would be something related to the senders’ computer (Outlook/Windows user), then I set that meeting to occur on Friday 5pm-6pm (UTC+1) and I sent an invitation to a friend of mine (Outlook/Mac User). In my Outlook the appointment was created correctly, that means, on Friday 2pm-3pm (GMT-2), however, when I copied that meeting to iCal it did not consider the time zone, appearing to be Friday 5pm-6pm (GMT-2), and when my friend opened the invitation in his iPhone, which is also set as GMT-2, that also appeared to him as a meeting on Friday 5pm-6pm (GMT-2).
I also checked all possible time zones configurations, in the iPhone, iPad, iCloud and in my MacBook (iCal and Outlook)…all time zones are enabled and configured as GMT-2.
As an last shoot, I decided to download a third-party software, which is integrated with iCal and iCloud, in order to check if that could be an Apple’s issue. I downloaded and installed the BusyCal (from BusyMac). And guess what?! When I dragged & dropped the same meetings I described above from Outlook to BusyCal, it worked perfectly!! And BusyCal sent the proper information to iCal and my iPhone/iPad over iCloud. Which means: #1 there would be no issue with my configurations, and #2 BusyCal does really takes into consideration time zones, which is something that Apple’s calendars looks like do not.
It will not solve the issue I'm having with my mobile devices, but at least is a workaround… BTW, an expensive workaround, because BusyCal costs $49, by now I’m using the 30 days trial version.
So friends, is there anyone who could help to find a real solution J , or at least, a free workaround L
Thank you in advance and I apologize for this “article”.
PS: I've been using Mac for 4 years now, and this is the first time I was stucked ina situation like that... and I don't know who to blame... Microsoft or Apple? This I know... syncing Apple's calendars with Microsoft's calendars, should be effortless... and it is always a pain in... that place...

I am having a similar problem: invitations sent (presumably from outlook), when accepted from my iPad, appear in the calendar with the wrong time zone.
this actually happens even when the meeting is in the same time zone I'm in: I am in GMT -5, and even when the meeting is in GMT-5, it defaults to GMT (or, in some instances, PST). My settings have my time zone set correctly.
Any help much appreciated.
PS: Using iPad original wit iOS5

TS1398 Help! MacBook won't connect to the Internet on my network. Never had an issue on other networks, other devices work fine, i.e. iPhone/iPad. Says it's connected. Plugged in Ethernet and tried other browser. Called ISP and all good on their end.

Help! MacBook won't connect to the Internet on my network. Never had an issue on other networks, other devices work fine, i.e. iPhone/iPad. Says it's connected. Plugged in Ethernet and tried other browser. Called ISP and all good on their end.

You can't change it - just try aagain.
https://discussions.apple.com/index.jspa
Where you find these options:
Notebooks
MacBook Pro
MacBook Air
iBook
MacBook
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Album covers missing or mixed up on iPhone/iPad after 4.3.5 update. Only purchased songs affected. What can I do to solve this issue?

Album covers missing or mixed up on iPhone/iPad after 4.3.5 update. Only purchased songs affected. What can I do to solve this issue?

Yes but there's no point doing it here. As the Terms of Use make quite clear this is a User to User forum. It's Users like you talking to other Users. It's not a channel to communicate with Apple.
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IPod / iPhone / iPad (Store issue)

I would like to suggest adding a tab or an option to view which applications you have previously downloaded and/or purchased within the iTunes app store and on our iPod, iPhone, iPad, or even mac computers.
This would not only help us "consumers" (life-long beta testers) troubleshoot issues with missing apps after an iOS upgrade, reset or some other foreign issue, but help us track our purchases and finances. Having to sniff out and search for this information is time consuming and frustrating.

Apple implemented my suggestion as outlined above for these devices. However, needs modification. Those modifications to be able to select multiple applications that were purchased for the user to either re-download or delete from history. A similar option within iTunes. Though iTunes needs a serious overhaul to manage idevices better!

HT201412 We are experience ipad issues. All our other electronic devices are working: computers and iphones

We have two ipad2 products. One is one wi-fi and the other has ATT 3G and wi-fi options. Neither of these will access the internet or email. They both just "look" nonstop. We also have two computers and one iphone. These products are working just fine. Any suggestions on what to do to get these working?

iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

IPhone / iPad syncing issues.

What I'm using:
iPhone 4S 32GB - iOS 6
iPad 3rd Gen 16GB - iOS 6
MacBook Pro 2011 i7 (OS 10.8.2) --- iTunes 10.7
When i plug either the iPhone or the iPad in to my computer to sync them both, the iPad/iPhone will vibrate off and on, thinking its plugged in, then not plugged in, then plugged in etc.. I thought it would be a connection, but it definatley isn't as I've checked them over.
Once its finally settled down, it'll start syncing. It's syncing about 2gb of music. About halfway through the sync, it'll stop, and say the sync couldn't be finished because the iPhone has been unplugged.
Because of this, it seems to have jumbled all the music on my iOS devices, and will not sync again. So after restoring both devices, and trying to sync my entire music library back onto my devices (about 20gb of music), the problem isn't resolved. The music on the devices is not in alphbetical order etc.
Not sure what the problem is, hope someone can help!

Welcome to the Apple community.
First check that all your settings are correct, that calendar syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the calendars you are using are in your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by clicking/tapping the calendar button in the top left corner of the application ), non iCloud calendars will not sync.
If you are sure that everything is set up correctly and your calendars are in the iCloud account, you might try unchecking calendar syncing in the iCloud settings, restarting your device and then re-enabling calendar syncing settings.

Need major advice-Iphone,Ipad,Mac Book Pro syncing issues

I just purchased Mac Book Pro this weekend and I also have Iphone 4S and Ipad 1..all now with latest software update. I used a hard drive to save my music and photos from my old PC and imported them into Itunes on new Mac....when I sync Iphone it will not transfer any photos or apps that I originally had on my old computer or any new apps that I have downloaded since the purchase of the new computer. Itunes begins to sync, goes through some of the processes then cancels the sync. This is very disappointing being that I bought the Mac Book to have simple and seamless syncing between IPhone, Ipad 1 and Mac.
In addition, when I downloaded the new software to my Ipad 1, it did a hard reset and I lost every app on my Ipad. Someone please help me get these devices working in harmony!!!!!! I'm desperate and pulling my hair out......Thank you in advance!!!

Morning Frederic SALA,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
Bluetooth Quick Assist
http://support.apple.com/kb/HT1153
Hope this helps,
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Export for iPhone & iPad same time - Without resolution issues?

Hello,
I have developed an app for the iPhone and it runs perfectly fine on the iOS for iPhone. I am trying to port it to the iPad so I have done the proper stage adjustments and have set export as "iPhone & iPad"
It opens up fine on my iPad, but the same app opens distorted on my iPhone (since the stage resolution isn't native, so it gets squished)
How can I make my app iPhone/iPad friendly all in one IPA?
Thanks.

Use the same iphone version without any change on the stage and publish it for Iphone/Ipad with full screen parameter.

Ipad / Iphone sync issue

so, I purchased a new laptop, Toshiba... and when i go to sync either one of my apple devices which I just synced on my former laptop i get a message that states,
you cannot use this device because the Apple mobile device service is not turned on ????
what is that, is that a setting in the new computer ??
it works just fine on my other laptop

what is that / I purchased a new laptop, Toshiba
Instructions here > iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

If you registrate one Apple ID for each iPhone/iPad, you'll get 5GB on iCloud for each Apple ID, right? I have two iPhones and one iPad with the same Apple ID, why can't I get 5 GB fo each of them?

If you registrate one Apple ID for each iPhone/iPad, you'll get 5GB on iCloud for each Apple ID, right? I have two iPhones and one iPad with the same Apple ID, why can't I get 5 GB fo each of them?

Actually, everyone missed one point, when a device is priced, the cost of icloud storage space for that device is also included in it that is why they are able to give you 5gb each for each user ID, in nutshell there is nothing free coming with apple device purchase, it is paid for. What they are trying by giving only 5gb per user ID irrespective of the number of devices used is pure broadlight looting, they take money from you when you buy each device and give you nothing, This is a case of goods and services bought but not fully deliverd ie apple can be suied for discreminatory treatment towards it's users. I wonder why no one tried this yet in America where everyone sue everyone for petty things..... there is no one to take up this issue? . if tim got any love for the guys who shell out money for the devices his company makes, he should be implimenting this as priority before someone wake up from sleep and sue him.

I can call out but all incoming calls are going directly to VM with no signal that I missed a call or have VM. I can send/receive text messages from other iPhone/iPad/iTouch users, I am assuming this is really "iMessage." Is it apple software?

I have spent hours on the phone with Apple and AT&T. I went thought reset, on/off, etc, etc with both companies to no avail. Each company pointed fingers at the other....as being the source of the problem.
Problems: Suddenly ALL incoming calls were going directly to VM with no signal I missed calls and/or had VM. I was also unable to receive all Text Messages...Oddly, I could send text messages to anyone (even non-apple users but I could not receive their responses)........then I when I got home I started receiving text messages from other apples users ONLY. I assume now - iMessage kicked in and I could text (send/receive) other iPhone/iPad/iTouch users ONLY. ....yes, I could still (send) text messages to my husband's blackberry (he received my messages fine) but my phone would NOT receive his text respones.
Finally, I googled the problem and found this community where other people have had the exact same problems! One person said he "turned off 3 G" which was the solution for him....so I did the same and VIOLA! My problem solved! Nevermind the fact that I pay for 3G and cannot use it....so here's my question, if 3G is the problem on my phone is this an APPLE issue or a NETWORK problem? Do I purchase a new phone and slip in my same SIM card and hope the same does not occur or do I get a whole new SIM card and phone? What is the long term resolution to this problem?
I am happy however to find that my problem is NOT an isolated incident and wish Apple or AT&T had told me this is not so uncommon because I thought (based on the baffled response from Apple) that this has never occurred before. Where is Steve Jobs when we need him?

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

Iphone 5 issues after IOS 8.2 update: my husband's phone and my phone get the same phone calls ONLY when we are home. Any suggestions on where to look to fix this?

Iphone 5 issues after IOS 8.2 update: all the iphones in the house receive the same phone calls ONLY while we are at home. Any ideas on how to fix this?

That is a new "feature" described in Connect your iPhone, iPad, and iPod touch using Continuity
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