Iphone/ipad/macbook wont connect to new modem

Got new modem, same router.  ipad,iphone, macbooks will not connect to wi-fi

Generally it is not the modem that supplies the wifi, it is the router. Where are you getting your wifi signal from, the router or the modem. There are modems that also supply wifi. Who is the ISP?

Similar Messages

  • "I have a 5th generation time capsule. All of my wifi devices (iPhone, iPad, macbook) worked fine until the other day when everything but my laptop stopped receiving a wifi signal.

    "I have a 5th generation airpot extreme. All of my wifi devices (iPhone, iPad, macbook) worked fine until the other day when everything but my laptop stopped receiving a wifi signal. I shut down my Mac, unplugged the modem, router, let sit for 10 seconds, started it up and 'presto' everything worked.  Then yesterday all but the macbook stopped receiving wifi again.  I tried the same scenario as the other day but nothing.  I reset the airport extreme to factory settings and still nothing.  Is the airport extreme not working?

    If it was not working the Mac would not get a signal. Restart the IOS devices and reconnect to the network

  • F4580 and can't connect to new modem/router

    This printer was working ok with the old router but won't connect with new modem/router.

    Yup, this is expected.  You will have to re-install the printer.  Get the latest software for your printer from the "Support & Drivers" link at the top of this page, run the installation and choose "Wireless" or "Network" when it asks.  You will have to temporarily use a USB cable to communicate with the printer.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • I have an 08 apple desktop and my ipad mini wont connect with my itunes and i cant find updates to fix this what do i do?

    i have an 08 apple desktop and my ipad mini wont connect with my itunes and i cant find updates to fix this what do i do?

    From Apple's website and printed on the box the mini came in:
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.6.8 or later
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 2 or later
    Download iTunes at www.itunes.com/download
    You will have to update to at least OS X 10.6.8 or later, otherwise known as snow leopard.

  • Ipad mini wont connect to BT Infinity

    Just gone on BT Infinity and my daughters iPad mini wont connect to the home hub 5 all other devices in the house including an iPad 2 connect fine. I have changed channels on the hub and been on to BT with no answers. Can anyone help please?

    Just gone on BT Infinity and my daughters iPad mini wont connect to the home hub 5 all other devices in the house including an iPad 2 connect fine. I have changed channels on the hub and been on to BT with no answers. Can anyone help please?

  • All of a sudden I am unable to access my college email from any of my apple devices (iPhone, iPad, macbook pro). I am able to access from my husband's HP windows laptop and from a Mac computer at the college.

    All of a sudden I am unable to access my college email from any of my apple devices (iPhone, iPad, Macbook Pro). I am able to get access from my husband's HP windows laptop and from a Mac at the college. Any ideas?

    http://support.apple.com/kb/HT5621
    In short, you have a problem we can't solve.
    I suggest you contact Apple support and make an appointment to get help.  Expect to pay for it.

  • My apple extreme wireless network is working fine with the macs but ios devices (iPhone & iPad) will not connect. I can see the network though. Everything was working until the ISP went down. Any suggestions?

    My apple extreme wireless network is working fine with two Macs but ios devices (iPhone & iPad) will not connect. I can see the network and it's telling me I'm connected but Safari says I'm not connected to the internet. Everything was working until the ISP went down. Any suggestions?

    Thank you, I've tried the support tips (resetting the network, checking security settings, etc.) and rebooting the network devices several times to no avail. I've actually been working on this for several days (when I can afford to have the network down).
    What I have to determine is what has changed in the setup...from when it WAS working just fine with all devices.

  • Security questions are blank in security pop up page. Can not answer questions not visible, can not proceed. Iphone,ipad,macbook pro same result. Apple support has no answer.

    Security questions are blank in security pop up page. Can not answer questions not visible, can not proceed. Iphone,ipad,macbook pro same result. Apple support has no answer.

    Security questions are blank in security pop up page. Can not answer questions not visible, can not proceed. Iphone,ipad,macbook pro same result. Apple support has no answer.

  • My iPhone 3GS & iPad 4 wont connect to my Macbook

    Hello, my name is Dave. I have two problems with Apple products.
    I've been trying to upload music to my iPhone 3GS and iPad from my Macbook.
         - iPhone 3GS problem
              I have a 32GB iPhone 3GS with 6.1.6. I want to upload music to my phone, but I cant. I can connect my iPhone to my Macbook, and it wont even charge it, closed or not. I haven't tried putting my iPhone into recovery mode yet, only because it wont even charge from my Macbook. I followed Glenn Carter's instructions from this link. Iphone wont connect to macbook 
    "Well, I may have discovered a fix, or at least a work around for this.
    Quit iTunes if open, and go to Home Folder/Library/Preferences.
    Scroll down to
    com.apple.iTunesHelper.plist
    Move it to the Trash (but don't Empty it yet).
    Log out of your account (or reboot), and then log back in. Now, without launching iTunes, connect your iPhone and see if iTunes launches on its' own.
    Let us know your results. Cheers!" -Glenn Carter
         -iPad 4 problem
              My second problem is with my 32GB iPad 4 with 8.1. I am having a similar problem to what is going on with my iPhone. My iPad will connect to my Macbook and iTunes, but will ask me to enter my passcode to gain access. The problem is, I will enter my passcode, it will read for a second, then come back with the same thing. It shows up with this message.
    "iTunes could not connect to the iPad “David J. Botelho's iPad” because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes."
              It will ask me to try again, and I keep trying. It still comes up with the same message EVERY time I try to enter my passcode to gain access.
         I have a Macbook 5, 2 with Mac OS X 10.6.8(10K549) and I have iTunes 11.0.4.
         This is very annoying. I would appreciate it if someone could solve either one of my problems, or both. Thank you for your time.
         -Dave

    Then, after a few times of disconnecting and reconnecting my iPad to my Macbook, this shows up....
    Not even an iPhone !!! VERY confused.

  • Just got a new iphone and it wont connect so I can restore all my apps etc.. tried different cords and outlets but no good ..

    Just got a replacement iphone 4 and it wont connect to itunes for me to restore things. It started to sync but then itunes froze so once I tried to connect it wouldnt do it .I tried new cords, new outlets, and new computer but nothing.. ahhhhh less stress when I had no phone i think ... help

    Try unchecking the "Encrypt backup" checkbox. You will still have to enter a password, but you can go through a lot of passwords faster this way. If you ever had a corporate Ms Exchange account try your old domain passwords. Also try familiar passwords all lower case.
    Finally, there is a professional password cracker that is made primarily for the law enforcement market by Elcomsoft. It will always be able to find your password, but it may take years to do it if you had a really good password. You can give it a list of passwords that you have used, however, and it will try variations on them, as well as dictionary searches. It's expensive, but there is a trial version that will give you the first two characters of your password.

  • Airport extreme blinking amber light error when connecting to new modem

    I have just bought and installed a new modem gateway.  It is an Arris TG852G DOC 3.0 model with a built in WiFi router.
    After connecting it and activating it through Comcast, I reset, then reconnected my airport extreme MD0331LL/A Model No. A1408 to the new Arris
    modem, I am getting blinking amber lights on the base station.  I have internet connectivity, but I am still getting an amber light.  My wireless devices (ipad and iphones) all see the old network name and id and seem to work just fine.
    When I scanned for my airport base station in my airport utility (version 5.6.1)  to try to resolve the error message I get
    a message stating that the Airport Utility is not detecting any airport devices.
    I cannot reset the default settings as these buttons do not work within the Airport Utility.
    I suspect interference between the built in router in the Arris and I understand I need to operate it in bridge mode.  Can you please help me fix this.
    The COMCAST people are extremely unhelpful, and stated that this is not their problem but a problem with my router
    as they have provifded me  internet connectivity through the modem and the issue is my problem.

    Try connecting an Ethernet cable from your computer directly to one of the LAN <-> ports on the AirPort Extreme to see if AirPort Utility can detect the AirPort Extreme that way.
    If yes, click on the AirPort Extreme and then click directly on the word Status (2nd line on the summary page)
    A window will open to explain why the amber light is blinking
    If the message indicates that you need to configure the AirPort in Bridge Mode......
    Click the Internet icon at the top of the window
    Click the Internet Connection tab just below
    Change the setting for Connection Sharing to Off (Bridge Mode)
    Click Update at the lower right of the window to save the new setting and restart the AirPort Extreme
    You can disconnect the Ethernet cable that you were using to configure the AirPort Extreme now
    It would be a good idea to power off both the Arris gateway and the AirPort Extreme now
    Wait a minute
    Start the Arris first, and let it run a full minute
    Start the AirPort Extreme next the same way
    You should be all set

  • My iphone 6 suddenly wont connect to wifi unless right next to it

    iPhone 6 running ios 8.2 suddenly wont connect to my wifi unless extremely close. it is not the wifi as all other devices including an iPad 4th gen, macbook pro 13 inch and iPhone 4s have full bars from the room i am in, sometimes the iPhone 6 will get 1 bar but it wont work on the one bar. Does anyone know what could have caused this?

    thanks heaps, will test on a different wifi network and take in to apple if its the same

  • Apple TV and iPhones/iPads no longer connecting

    Good morning,
      Probably going to pretty lengthly here but we have been having some major issues here.
      Since September we have been having issues with our iPhones, iPads, along with our apple tvs not connecting and syncing up.
      At the time we blamed it on AT&T selling out to Frontier in our area but now we are in February and still having issues.
      We have a wireless network in the house that we had for 5 years prior to Frontier taking over, when issues began to arise of air play not working, not being able to use home sharing as it could not locate our iMac, or loading times always timing out, we contacted Frontier many times they even sent a tech out but everything proved fine.
    At the time everything in our house was wireless and we would loose connection to the internet when surfing or doing homework on any device we were using.  I ended up hard wiring my desktop and Mac Mini and have not had any issues since.
      We figured since the router we were using was about 6 to 7 years old we would up grade to a new one and maybe that would get rid of the problem.  So I purchased the Linksys AC1900.  set it up the same way as the old one an off we went.   Everything worked fine for a day or two and then right back to nothing working.
      Again called frontier and techs came out and we checked everything and nothing was interfering or not functioning properly.  I have even ended up hard wiring a few of the apple tvs, but again same time out issues or no connectivity.
      Everything is running on the latest software.
      We are now at the point of thinking it is apple that is our issue, We do not have any windows computers or devices to test this theory on but a lot of news going around stating apple is having many issues with wifi and connectivity issues.
      I did not want to contact apple just yet as I have spent enough time on the phone with people trying to figure this issue out.
    If anyone is able to give me a hand it would be greatly appreciated.

    Hello JefferyPNichols,
    It sounds likeyou are unable to either use Home Sharing between your devices or Airplay. If the former, I would recommend you use this article to help you troubleshoot the issue:
    Troubleshooting Home Sharing
    If you are talking about Airplay instead, use this article for iOS devices:
    Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch
    And this one for iTunes on your Mac:
    iTunes: Troubleshooting AirPlay and AirPlay Mirroring
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Airplay from iPhone/iPad unable to connect half of the time

    I have a new 3rd Gen/1080p Apple TV I bought the other day.
    I also have a iPhone 4S and a 'new' iPad.
    All are running on the latest ios versions, including the iPhone/iPad ios version from yesterday which claims to have fixed some airplay bugs.
    The problem is that more then half the time I attempt to use airplay, or display mirroring, it fails. In every case the little icon is always visible on the iPhone/iPad, so there isn't an issue with connectivity. I can try one time and it fails, then a half hour later it works, and then fails again later. When it does fail, I click on the airplay icon, and select Apple TV and it pops back to local display after about 2 seconds.
    For Connectivity, the Apple TV is connected via ethernet (I've tried via WiFi also, no difference), and the iPad/iPhone is on WiFi obviously. There aren't many hotspots in the area, indeed I think this is the only one on 5Ghz. Also interference is not an issue.
    The router is a Cisco E3000, and I've checked all it's settings and there is nothing that looks like it would interfere. Obviously I've tried turning off the Firewall (which should only be filtering inbound traffic anyway), and there are no issues with host-to-host communication within the LAN anyway - I have a WD TV live and a NAS which get along just fine.
    I've never experienced any connectivity issues with the iPad - it's rock solid.
    So - can anyone suggest anything that might be wrong?
    It's looking like an Apple problem to me. I'm going to see if I can sniff the commuication tonight using Wireshark, but I'd expect it to be encrypted and therefore impossible to see what's happening.

    OK, just got my above issue resolved by a Power Outage. Seems all it needed was a full reset of the Servers.
    Go figure.

  • IPhone to Macbook Bluetooth connects then after 2 seconds disconnects.

    Well the subject line pretty much explains it all...
    My macbook is able to detect my iPhone but the iPhone just keeps searching indefinitely, if I configure a new device I get the "passkey" screen on the iPhone, I click connect and it does for 2 seconds then disconnects. It adds my Macbook to the list of bluetooth devices but it never "sees" it...
    I can see it on my System Preferences Bluetooth window, that the light goes from red-disconnected to green-connected when I tap on my Macbook in the list but after about 1 second the light goes red again...
    Any ideas?
    ps: my iPhone and Macbook are about close enough.

    Guys,
    Take a look in the Iphone console messages when I'm trying to connect my Iphone with my Mac Book Pro by Bluetooth.
    I got the console messages using the Iphone configuration Utility 2.0 available in the Apple site.
    ===========================
    Thu Jun 18 23:19:25 unknown Preferences[332] <Warning>: BTM: connecting to device 0x19dbf0 Marcelo Castanho\M-b\M^@\M^Ys MacBook Pro 15" 00:16:CB:2C:B5:70 0xfa8e0003
    Thu Jun 18 23:19:28 unknown MobileBluetooth[28] <Notice>: PairingManager::reportExternalPairingFailure can't find device
    Thu Jun 18 23:19:28 unknown MobileBluetooth[28] <Notice>: HandsfreeService : Device is not supported
    Thu Jun 18 23:19:28 unknown MobileBluetooth[28] <Notice>: PhonebookService : Device is not supported
    Thu Jun 18 23:19:28 unknown MobileBluetooth[28] <Notice>: A2dpService : Device is not supported
    Thu Jun 18 23:19:28 unknown MobileBluetooth[28] <Notice>: RemoteService : Device is not supported
    Thu Jun 18 23:19:28 unknown MobileBluetooth[28] <Notice>: WiAPService : Device is not supported
    Thu Jun 18 23:19:28 unknown MobileBluetooth[28] <Notice>: NetSharingService : Device is not supported
    Thu Jun 18 23:19:28 unknown MobileBluetooth[28] <Notice>: GamingService : Device is not supported
    Thu Jun 18 23:19:28 unknown Preferences[332] <Warning>: BTM: serviceEventCallback: service = 0xffffffff eventType = 0 event = 11 result = 305
    Thu Jun 18 23:19:28 unknown SpringBoard[23] <Warning>: BTM: serviceEventCallback: service = 0xffffffff eventType = 0 event = 11 result = 305
    Thu Jun 18 23:19:29 unknown com.apple.mDNSResponder[16] <Notice>: _btServiceEventCallback: serviceMask = 0xffffffff eventType = 0 event = 11 result = 305
    Thu Jun 18 23:19:29 unknown Preferences[332] <Warning>: BTM: received BTSERVICECONNECT event type with 0 currently connected services
    Thu Jun 18 23:19:29 unknown SpringBoard[23] <Warning>: BTM: received BTSERVICECONNECT event type with 0 currently connected services
    Thu Jun 18 23:19:29 unknown Preferences[332] <Warning>: BTM: posting notification BluetoothDeviceConnectFailedNotification
    Thu Jun 18 23:19:29 unknown SpringBoard[23] <Warning>: BTM: posting notification BluetoothDeviceConnectFailedNotification
    ===============================

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