IPhone / iPad syncing issues.

What I'm using:
iPhone 4S 32GB - iOS 6
iPad 3rd Gen 16GB - iOS 6
MacBook Pro 2011 i7 (OS 10.8.2) --- iTunes 10.7
When i plug either the iPhone or the iPad in to my computer to sync them both, the iPad/iPhone will vibrate off and on, thinking its plugged in, then not plugged in, then plugged in etc.. I thought it would be a connection, but it definatley isn't as I've checked them over.
Once its finally settled down, it'll start syncing. It's syncing about 2gb of music. About halfway through the sync, it'll stop, and say the sync couldn't be finished because the iPhone has been unplugged.
Because of this, it seems to have jumbled all the music on my iOS devices, and will not sync again. So after restoring both devices, and trying to sync my entire music library back onto my devices (about 20gb of music), the problem isn't resolved. The music on the devices is not in alphbetical order etc.
Not sure what the problem is, hope someone can help!

Welcome to the Apple community.
First check that all your settings are correct, that calendar syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the calendars you are using are in your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by clicking/tapping the calendar button in the top left corner of the application ), non iCloud calendars will not sync.
If you are sure that everything is set up correctly and your calendars are in the iCloud account, you might try unchecking calendar syncing in the iCloud settings, restarting your device and then re-enabling calendar syncing settings.

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IPhone-iTunes Syncing Issues (3G Phone w/ 2.2 Firmware & iTunes 9.0.1)

Please feel free to inform me if this inquiry might be better posted in a different section of the discussion forums.
*iPhone-iTunes Syncing Issues*
(3G Phone w/ 2.2 Firmware & iTunes 9.0.1.8 running on a Dell PC w/ Windows XP Pro Operating System)
With the newest 9.0.1 version of iTunes...
When you synch your Windows XP Pro PC with your iPhone (3G) device & instruct the software to synchronize your iPhone Safari "Bookmarks" with your PC's Internet Explorer "Favorites," should there not be a bi-directional transfer of the information?
(from iPhone to PC and also from PC to iPhone?)
I synched my phone yesterday & it appears that there was a successful transfer of Internet Explorer "Favorites" into the iPhone. However, neither were my iPhone Safari "Bookmarks" retained on the iPhone nor were they transferred over to the PC (& into Internet Explorer).
Do I need to also install Safari on the PC to get a successful bi-directional transfer? OR am I simply not looking in the correct place on the computer to retrieve all the Bookmarks that were apparently removed from the iPhone?
Furthermore, I've been experiencing difficulty with getting PodCasts that are already sitting in my iTunes account to transfer over to the iPhone 3G.
When I launch the synch operation, commonly the iTunes progress meter will seemingly go to completion. However, the iPhone will ultimately disappear from the left-side iTunes windowpane & the actual iPhone screen will continue to state: "Sync in Progress." The iPhone will remain in this state for HOURS & HOURS, until I ultimately slide the button to cancel the operation. I have literally left the iPhone connected to the synch computer while the iPhone's "Sync in Progress" status message remained the same for *17+ HOURS. This can not be normal*.
Any insight would be helpful.

Note: I resolved the issue by uninstalling and reinstalling itunes with this procedure;-)
http://support.apple.com/kb/HT1224?viewlocale=en_US

TS3999 iphone/icloud/ipad syncing issues

I am trying to sync my iphone4 calendar to my new ipad and icloud. Newly entered events are syncing properly on the ipad, iphone, and icloud. However, I cannot get my previoulsy entered events and recurring events from my iphone to sync with icloud/ipad.

Welcome to the Apple community.
First check that all your settings are correct, that calendar syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the calendars you are using are in your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by clicking/tapping the calendar button in the top left corner of the application ), non iCloud calendars will not sync.
If you are sure that everything is set up correctly and your calendars are in the iCloud account, you might try unchecking calendar syncing in the iCloud settings, restarting your device and then re-enabling calendar syncing settings.

More Aperture/iPad syncing issues

Each time I create a new project or album in Aperture, I have trouble getting the images to the iPad when I sync. I sometimes need to sync several times until the images are recognized and imported to iPad. I do have the albums designated manually, rather than all, which means I have to sync and then sync again after I check the checkbox for the new album. I understand that, but sometimes I have to go back into Aperture to make sure the previews are updated. If I choose to update the previews for a project, Aperture will usually tell me that they're already up to date, but often they will not show up on the iPad, even after I check the appropriate box for the album in iTunes. Sometimes I get good results if I delete the previews and regenerate them in Aperture.
The second problem is the sort order. Even if I have "sort by filename" selected in Aperture, they do not show up in this order on the iPad--despite what the support article says about this. They appear to only show up in Date order. I've tried repeatedly resetting the sort order, but it does not change on the iPad. Sometimes I have to delete the album from the iPad, (uncheck the album in iTunes and sync again), then recheck it and sync yet another time. This does not always work, however.
It is very frustrating. The interface between Aperture and the iPad is very wonky. I often have to sync repeatedly, just to get the photos on the iPad and even then they're usually in the wrong order.
Aperture appears to have two types of previews: "previews" and "sharing previews," but "sharing previews" don't seem to appear in the documentation. I've noticed that, even when Aperture says the previews are up to date, when I exit the program, it will sometimes (but, maddeningly, not always), give the message, "updating sharing previews" before quitting. I cannot figure out how to force this, however. Sometimes opening and closing Aperture several times will cause it to do this, but I can't be sure.
iTunes seems to have its own process in which it "optimizes" images for importing to the iPad. Like Aperture's mysterious "sharing previews," "optimizing" does not show up in the iTunes documentation or help files.
This process either needs to be improved, or at least documented so users can understand how to avoid these problems.

1. Some people have reported slow syncing with anything but the iPad's own USB cable (e.g. using a US cable from an iPhone/iPod). Try different cables
2. More work - disable iTunes syncing completely, then re-enable a bit at a time, e.g. one movie at a time, one playlist at a time, one photo album at a time. There are periodic reports of syncing issues caused by a bit of media that's been corrupted, and this (tedious) approach allows you to identify where the problem might be.
3. If that fails, do a clean restore back to factory settings, then progressively re-enable syncing as above.
Hope this helps

ITunes and iPhone 4 sync issues with Windows 7 64 bit

I am getting several errors with sync'ing iTunes to my iPhone on windows7 64bit. I reinstalled iTunes, I did a repair on iTunes, even tried a RESTORE on iPhone, but it gives me so many errors one after another after another.
1. Some of the items were NOT copied to iPhone "iPhone" because one ore more errors occured.
2. Attempting to copy to the disk "iPhone" failed. An internal device error occured.
3. The iPhone "iPhone" can NOT be synced. An unknown error occured (0xE8004006).
4. The iPhone "iPhone" can not be synced. The required file can not be found.
5. The iPhone "iPhone" can not be synced. A duplicate filename was specified.
6. The iPhone "iPhone" can not be synced. An internal device error occured.
These errors keep appearing one after the other.
I have fully uninstalled iTunes and ALL Apple programs from my PC, rebooted, disabled antivirus/firewall software, etc.
I have tried changing time zones.
I have created a new user account on same laptop and still have same issues with iTunes.
Restore fails with error "Unable to read file or file is corrupt".
Yet iTunes works fine on a 32bit operating system of Windows 7.
The problem is that I upgraded my laptop and the new laptop is Win7 64bit. I have ALL the newest drivers, and I checked to ensure it was not a BIOS or CHIPSET driver causing issues. All windows updates are up to date and current.
I have been trying for over a week with every piece of trouble shooting I can find to make this work.
Any help or further information would be VERY GREATLY APPRECIATED.
Thanks in Advance

I too am having the exact same issues on the same laptop! I spent an hour last night with "supervisor" in tech support who didn't solve my problem but did close the ticket (210757099 for any Apple people that might read this). Thanks a lot Ben!
I have seven ipod/iphone/ipad devices so I am very familiar with how to sync. In the last few weeks, version 10.2 of iTunes (I'm up to 10.2.1.1) has gotten less and less reliable in successfully sync'ing to the devices. It started out with my 3GS, but my iPhone 4 was fine. Then I got an iPad2 and now NOTHING will sync properly. Every time I plug one in (or press the sync button) it wants to do a restore from the backup made the last time it sync'd. It does that, reboots the device and sync's.
I've gotten a ton of errors, here's a sample.
iBooks couldn't be installed on my iPhone unknown error 0xE800000C
Textie couldn't be installed on my iPhone, unknown error 0xE8000013
"failed required file not found" - This is one of my favorite error messages. It demonstrates how Apple is becoming like Microsoft. It is 100% accurate and totally useless. It would be helpful if it told me the NAME of the file that was not found...
unknown error 0xE8004006
"duplicate file found" - Again, in true Microsoft form, it didn't tell me the NAME of the file that was duplicated.
I tried everything discussed in the following thread but it did not work.
http://discussions.apple.com/thread.jspa?threadID=2401822
Stopping the enhanced USB controller didn't work. Mine is the Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller (version 9.1.1.1020).
A few days ago I got hundreds of errors in a sync. When it completed, a dialogbox came up asking if I wanted to send this crash report to Apple, I said yes. So, crash reports are now automatically being sent. You can see evidence of this in the %appdata%\Apple Computer\Logs directory.
This section of the log looked interesting because it says it couldn't connect to USB mux port 32498
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] AMDServiceConnectionReceiveMessage (thread 4232): Could not receive size of message: 0 No error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] readthread (thread 4232): Could not receive message: 0xe8000001
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] AMDServiceConnectionSendMessage (thread 2504): Could not send message size: No error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] connect_toport (thread 5700): Could not connect to USB mux port 32498 for device 3: Input/output error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] MobileDeviceConnectlocked (thread 5700): Could not connect to lockdown port on device
Just grasping at straws here....

IPad syncing issues

Have two issues when syncing my iPad:
1) iTunes thinks my iPhone and iPad are one and the same device, so when I sync my iPad, iTunes adds the new apps that I have on my iPhone.
2) When I sync my iPad my iTunes U programs are erased. This happens whether or not I download them through the iPad or add them via iTunes. Other videos (movies, t.v. shows or podcasts) are not removed.
By the way, I have the "Manually manage music and videos" checked for both my iPhone and iPad.

Does the iPad sync with iTunes? With my iPhone – if I purchase a song or video on my phone – it syncs with iTunes and copies my iPhone purchases to iTunes under "Purchased on iPhone." However, on my iPad nothing that was purchased on the iPad syncs to iTunes. Why? is that normal?
In addition, Apple needs to add the function to stream iTunes to the iPad like it does between Macs. I should be able to purchase a video on my Mac and stream it to my iPad and watch it.
Edit: Just to clarify. I can't add any music, podcasts or videos from my iTunes library without erasing the movies that I purchased on my iPad. Since I can't sync them I assume they will be permanently lost.
Message was edited by: keith6y6

IPad syncing issues, please help.

I know this is a long read, I appreciate you taking the time to follow the details to help me figure out what is happening with my iPad.
As a preface, I update the firmware to all my Apple software (including iTunes) and my MacBook OS (Snow Leopard) and my iDevices the day the updates come out, so all these issues occured with the current firmware.
A few weeks ago, I was syncing my iPad earlier to my MacBook via iTunes. The backing up step was going on for about 10 minutes and it only got 1/20 across the status / progress bar. I "X'd" out of that and just synced the rest of it without the backing up step.
Then I disconnected the device and reattached it. I went back and am re-syncing. The backing up step has been going for almost an hour and its only 1/5th across the progress bar. It is moving, but noticeably. If I put my mouse pointer icon on the end of the progress made so far, then come back and look at it 10 minutes later, it has made progress. So, it is backing up, but so incredibly slowly.
Anyone experience this before? Any idea what could be the cause or fix to this?
I left it for several more hours. In fact, I started the syncing around 6 pm, and went to bed around 11. It was only 3/4 to 4/5 done backing up by that point.
I left it overnight, and in the very early morning (6 or 7 am), it had the familiar and comforting "Sync Complete" message.
Still have no idea why it took so fookin long, or it it will happen again next time.
I don't think the problem is the issue pertaining to Zinio disrupting backups, as discussed here: http://imgs.zinio.com/faq/ipad.htm#backup because I already followed those steps.
Now, two nights ago, I updated the firmware. It only took a few minutes. I didn't notice until last night, some of my old movies that I handbrake'd into iTunes were no longer on my iPad. I had to go back into the Time Machine to retrieve them.
I re-synced the iPad. It took about 10 minutes doing step 1, backing up. However, it froze at about 95% complete. I thought it was just going slow again (last time was hours!), so I went to bed. I woke up this morning and it was still frozen. I ejected the iPad from the sidebar window and stopped the sync by clicking the little black "X" in the message window.
I shut down iTunes and restarted my MacBook. I re-synced and it skipped the Step 1, Backing Up and went in to Step 2. It completed the sync moving over the movies, but no photos or music.
I re-synced immediately afterward (after disconnecting and reconnecting the device) and got a message about iTunes not being able to back up my iPad due to another syncing in process. It still synced and this time it moved about 256 photos. Not sure why- maybe I had "Sync recent 1000 events" or something checkmarked in the iTunes Sync window.
I re-synced again immediately afterward (also disconnecting and reconnecting first) and got the same message about iTunes not being able to back up my iPad. It still synced the rest of the sync process, but this time it moved about a dozen songs around. I don't know why I each time I sync it does different things and I get the error messages.
My iPad seems to be giving me issues with syncing, anyone have any idea what is going on or how to resolve it?
Thanks!

1. Some people have reported slow syncing with anything but the iPad's own USB cable (e.g. using a US cable from an iPhone/iPod). Try different cables
2. More work - disable iTunes syncing completely, then re-enable a bit at a time, e.g. one movie at a time, one playlist at a time, one photo album at a time. There are periodic reports of syncing issues caused by a bit of media that's been corrupted, and this (tedious) approach allows you to identify where the problem might be.
3. If that fails, do a clean restore back to factory settings, then progressively re-enable syncing as above.
Hope this helps

Bt hub 3, itunes, iphone, ipad syncing problems - not seen

Im using the new infinity BT hub 3 and there are now issues with syncing the iphone, ipad and itunes. iTunes does not see them as devices consistantly and when it does (looking for "device"), it says it is not available to sync (not found on the network) and promply they disappear from the upper right hand corner. BT say it's an itunes issue.
I have tried changing from WPA to WEP but this doesn't work, nor does plugging the computer into the ethernet.
The devices show as being on the network by the router, but are not available to sync in itunes
What do we think people? Any ideas to fix this?

As a fallback you could try using the usb cable rather than wifi.
However to you main problem with the wifi. I to have BT infinity and not only was I having issues with not seeing the devices but also a slow speed of streaming to Apple TV3.
Turns out my issue was interference on the wifi from other wifi networks on the same channel.
Mountain Lion has a new wifi utility details here
http://9to5mac.com/2012/07/31/use-mountain-lions-new-wi-fi-scan-utility-to-optim ize-your-home-wireless-network/
Found thayt there seemed to be 3 or 4 houses on channel 6, Changed mine to channel 11, via the BT hub admin page. When everyting settled down again plugged in my devices via USB made sure they were wifi sync enabled and now all works as it should.
If you do not run mountain lion then look for istumbler on google, does the same job and its free

Iphone/Ipad Syncing Problems

When I plug my iphone into the computer I keep getting the following message."Itunes was unable to load provider data from sync services. Reconnect or try again later." Can anyone tell me what this means and how to correct it?

I have done this but the probelm persists. The issue only seems to be with my Iphone 4 as my ipad syncs fine.
This article mentioned outlook which I don't use and unplugging all my USb devices. I can't do that as all my itunes data is on a portable HD connected to the computer via USB.
Any other suggestions would be appreciated.
Thanks

Exchange 2010 & Ipad Sync Issues

I have a user that started having problems syncing up his Ipad to his exchange account. He has an Android that he can sync okay. He syncs the Ipad okay but the Inbox shows that he has no email. So far he is the only one in our
environment that has reported any issues. About 3 weeks ago I upgraded our exchange environment from SP1 to SP3, this weekend I updated SP3 to rollup 5 which did not fix the issue. Here are some trouble shooting steps I have tried to no avail:
Deleted partnership from Exchange
Deleted phone account from OWA
Deleted account from Ipad and readded - will sync gets message "No Mail" in Inbox
I do notice that when he re-synced no partnership showed up in Exchange or OWA
Made sure Inheritable Permissions box is checked in AD
Get-CASmailbox information matches mine, mine works fine.
I can sync okay on my Iphone, I had him use my Iphone to sync his account and he gets the same "No Mail" message.
-Hector

Hi The device could be corrupted in exchange. Check out my entry below and see if it helps http://blog.theinfraguys.com/2014/04/removing-corrupt-activesync-device-from.html
Blog: Http://theinfraguys.com
Follow me at Facebook http://www.facebook.com/theinfraguys
Please remember to click “Mark as Answer” on the answer if it helps you in anyway

Exchange 2010 and iphone calendar sync issues

Hey,
I know this question has been asked plenty of times before and just need a straight resolution. We have just migrated our environment to Exchange 2010 and the major issue is that when an event is created in Outlook 2011 it is not always showing up on their iphone and also vis versa. Is their a resolution to this problem so I can implement it in an emergency change. Thank you for all your help!

Here let me explain the scenario again any user who logs in to exchange from outlook working fine password not expired and he has iphone active sync working no issues , now while all devices are working when he starts his ipad after a week or so when he
opens his email on ipad it prompts the password on ipad and same time on iPhone , he does not want to enter the password and wants a technical justification , I told the user something to do with Exchange 2010 sp2 and ios 7 ,but that is invalid justification
. if you have any other valid justification please let me know. or a solution to this issue. user wants to login without any password prompt while the password is saved in device and not expired , is there any feature in Exchange 2010 sp2 that would recognize
how many days device has not logged it and would force to enter the password.

IPad syncing issue

I am having issues with my iPad syncing.
1. It's an iPad gen 2. OS is up to date, running properly and it connects to my computer and iTunes.
2. I am on Windows 8 and my iTunes is up to date.
I have a new computer and thought that I had sync'd it before but I may not have. I am not sure if it is a windows 8 issue or not. And if it is, how to resolve.
When I connect and try to sync it recognizes the iPad and goes through the steps but when it comes to the actual syncing doesn't. It just stops. I have transfered purchased songs from the iPad to iTunes and these show in my library, but doesn't seem to want to sync the other way from iTunes to the iPad.
Not sure what else to do? I have read most of the links others have provided but doesn't answer the issue I am having.
Help?
Thanks!

Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141https://discussions.apple.com/docs/DOC-3141
 Cheers, Tom

IPad syncing issues getting on my nerves... suggestions?

When I first got my iPad 3G 64GB, I decided to sync as a new device and auto sync apps. Okay, but that put 22 pages of apps on my device and I was forced to spend at least a couple hours culling them down to just to fit the ones I want on the iPad... about 160.
Spent a good portion of the day yesterday filling up my iPad with comics and movies, and suddenly it gave a sync error. ***. So I try syncing and it recognizes it as a new iPad again, and deletes all my movies and tv shows. double ***.
Then I notice the syn apps tab is getting ready to put every single app back on my iPad once again, all 22 pages worth, so I hit the check box and stopped the sync apps function. It asks me if I want to delete all 160 apps, and of course I say no.
So then it goes to back up. A couple hours later it finishes, and this morning when I go to sync again, the syn apps box is empty, so now my apps won't sync properly. triple ***.
Is there anyway to fix this without putting everything back onto my iPad and deleting all the hours of work I spent on putting the comics there? How do I get the iPad to understand "yeah... well, I really DO want to sync apps, but don't add the unchecked apps in the list and put them on my device again... and don't delete the ones already there and replace with the whole setup all over again?"

Okay, but that put 22 pages of apps on my device and I was forced to spend at least a couple hours culling them down to just to fit the ones I want on the iPad... about 160.
Did you do this by deselecting the apps under the Apps tab for your iPad sync preferences with iTunes followed by a sync, which removes the deselected apps from your iPad, or did you remove the apps direct from your iPad?
After Sync Apps is selected under the Apps tab for your iPad sync preferences, it must remain selected. If deselected followed by a sync, all apps will be removed from your iPhone.
With Sync Apps selected, you can remove an app from your iPad by deselecting the app under the Apps tab for your iPad sync preferences followed by a sync. To re-install an app later, reselect the app under the Apps tab followed by a sync. After downloading a new app with iTunes on your computer, the app will be selected automatically under the Apps tab for your iPad sync preferences.

IPhone 4s Syncing Issues iTunes

The iPhone syncing issues:
The syncing stalls at step 3 when I sync with iTunes to update the apps on my iPhone. When I sync the iphone on my PC it goes up to step 5. The syncing steps go from 1 to 5? Why does the syncing on my iPhone only go up to Step 3 on my laptop in iTunes?

I have the same issue with my iPhone 4s since updating to ios 7.1. It says "preparing to update" and then spins like that and does nothing. If I'm trying to copy a song from my laptop to my phone it is grey.
Help please.
Thanks!

IPod / iPhone / iPad (Store issue)

I would like to suggest adding a tab or an option to view which applications you have previously downloaded and/or purchased within the iTunes app store and on our iPod, iPhone, iPad, or even mac computers.
This would not only help us "consumers" (life-long beta testers) troubleshoot issues with missing apps after an iOS upgrade, reset or some other foreign issue, but help us track our purchases and finances. Having to sniff out and search for this information is time consuming and frustrating.

Apple implemented my suggestion as outlined above for these devices. However, needs modification. Those modifications to be able to select multiple applications that were purchased for the user to either re-download or delete from history. A similar option within iTunes. Though iTunes needs a serious overhaul to manage idevices better!

IPhone / iPad syncing issues.

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