Iphone, ipod wont mount on iMac 27 inc i5 iTunes & iPhoto

Dear All
I have had my new iMac 27 inch i5 for a week and all was well until (i think) last software update which had an iPhone SDK, I can mount drives fine to desktop still but I can't mount iPhone or iPod to iMac yes I have checked cables and both mount fine on PC itunes!!
I also get this error message System Extension cannot be used
the System Extension "/system/library/extensions/applemobiledevice.kext. was installed improperly and cannot be use, please try reinstalling it
I have reinstalled with same error message
Any ideas
cheers
Iain
Iain Mitchell

Hi, as it is such a new machine - Call AppleHelp...L

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Error 1604
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Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

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nice how they screw their own customers.
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USB port - Ipod need to be connected to the High Power USB 2.0 port at the back of your PC and not those at the front, and do not use USB hub (powered or otherwise), when syncing or Restoring iPod.
Winsock confilcts with iTunes - monitoring software and plugins, such as AntiVirus and Internet plugins do freeze iTunes, when deadlock occurs waiting for USB Resources. - So stop Antivirus and uninstall plugins. But please disconnect from Internet when you stop the Antivirus. Even e-mails apps have been reported to freeze iTunes when syncing.
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https://discussions.apple.com/message/17776595#17776595
This wont fix your problem, but confirm that your hardisk need to be replaced.
Have a nice day!

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Same story - ipod wont mount on itunes or my computer - but...

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Hi Manutdfan19,
Welcome to Apple Discussions
MAYBE IF YOU YELL LOUD ENOUGH IT WILL WORK! Did you look at Knowledge Base Document #61711 on iPod missing in "My Computer" or in iTunes on Windows?
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Iphone, ipod wont mount on iMac 27 inc i5 iTunes & iPhoto

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