Iphone/ipods will not remain connected to att Uverse 2wire 3800HGVB

Had Uverse installed this weekend and MacBook Pro connects throughout house with strong signal. Iphones and ipods (multiple generation devices) will only connect if in the same room as router and even then with weak signal. Iphones/pods have weakening signal eventually lose connection in other rooms. ATT unable to solve with phone support. Tech is coming out again this weekend. Anyone experience and resolve similar issue?

are you still on tiger or leopard? you need the $ if it's a WEP encrypted network. & if it is WEP, change it to WPA or WPA2, much better & safer than WEP as it's pretty easy to crack.

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My iPhone 5 will not automatically connect to my home wifi

My wifes iPhone 5 will not automatically connect to our home wifi, she has to log in each time (she has ios 6.1.4). Mine, however will connect automatically with no issues (we have same phone and ios). Here is what I have done so far to fix the issue and none have worked:
* I have reboted (hold home button and sleep/wake button)
* I have reset the network connections
* I have turned "ask to join" on, connected to the network, turned wifi off and then back on, it did not connect to the wifi
* I have manually connected to the network through the manual option, turned wifi off and then back on, it did not connect to the wifi
* I have erased all content and data and resored the backup from iTunes
* I have restored iPhone from iTunes and restored the backup from iTunes
My phone does not list a "forget this network" as an option on the wifi connection when I pull it up, so this is not an option. So, what else is there to fix the issue?

Hi there Huskerscott!
I have some information here that can help you troubleshoot this issue:
Unable to automatically connect to Wi-Fi
Avoid giving your Wi-Fi network a common name.
Some wireless routers are preconfigured with a common SSID (network name) such as "wireless" or "default."
If your desired Wi-Fi network has a common SSID, try changing the SSID to something unique2.
If your desired Wi-Fi network has a unique SSID, reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
Which is taken from this article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
It also may be helpful to follow these settings, which are optimal for use with iOS and OS X devices:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

IPad 3 and iPhone 5 will not stay connected to wifi although I am close to router and have strong signal

iPad 3 and iPhone 5 will not stay connected to wifi although I am close to router and have strong signal. I have to keep joining the network or restarting devices or forgetting network and rejoining it. As a side note my 1st gen iPhone which I upgraded to iPhone 5 yesterday always stayed connected!

The steps to try would be to:
1. Restore the iPhone to Factory.
2. If that does not solve the problem replace the iPhone.
If Verizon is offering to replace the iPhone for free under warranty I would go with that option.

HT1695 My iphone 5 will not stay connected to wifi anywhere. I cant get it to connect at all. What can I do to get this fixed?

My iphone 5 will not stay connected to wifi anywhere. I cant get it to connect at all. What can I do to get this fixed?

does this only happen at your home network or with multiple networks?
have you tried everything here? http://support.apple.com/kb/ts1398

HT204409 iphone 4s will not stay connected to verizon mi-fi 4510L device

iphone 4s will not stay connected to verizon mi-fi 4510L device

Reboot your router by removing all power from it for about 15 seconds.

Ipod will not stay connected for more then a few seconds

I was going to update my nano this morning after downloading the newest version of software, and first off it said the firmware was corrupt. so then I restored it, and it would not restore to the new version so i used the older version. the ipod seems to work in my hand but when i connect it to my computer it will not stay connected for more then a few seconds, then it ejects its self, but itunes still shows it as being there even though the rest of the computer does not
I have not had any issues with it since i bought it which was last june.
any ideas?
John

Hi John,
I would suggest, with your iPod disconnected, that you force your iPod into disk mode (following the instructions in this article)
Connect your iPod to your computer.
Then, try restoring it in iTunes while it is connected in disk mode.
Can you successfully restore your iPod?
If so, when the restoring and resyncing process is all complete, now update your iPod to the latest firmware.
Any success with trying that?
-Kylene

My Iphone 5 will not automatically connect to my wireless network

Each time I want to connect my home wireless, I need to go into settings and manually connect, rather than automatic connection, which is what happened with my i4s. How can I change this?

I downloaded and installed the latest software for the iPhone 5 (Version 6.1.3) - the version originally installed was 6.1.2. Same problem exists - iPhone will not automatically connect to my home WiFi. Even after I select my network and it connects. If I turn WiFi off and then back on again, it will not automatically connect. The iPhone screen states "Known networks will be joined automatically. If no known networks are available, you will have to manually select a network." How do I get the iPhone to work as specified above? Thanks.

TS1398 my iphone 5 will not automatically connect to known wifi

i just got the new iphone five. i connected to my home wifi with no problem. when i leave and come back the phone will not automatically connect to the wifi. i have no problem's with my wife's iphone or the ipad. i went to sprint store they were no help. any suggestions?

I downloaded and installed the latest software for the iPhone 5 (Version 6.1.3) - the version originally installed was 6.1.2. Same problem exists - iPhone will not automatically connect to my home WiFi. Even after I select my network and it connects. If I turn WiFi off and then back on again, it will not automatically connect. The iPhone screen states "Known networks will be joined automatically. If no known networks are available, you will have to manually select a network." How do I get the iPhone to work as specified above? Thanks.

TS1398 Iphone 4s will not stay connected to wifi after update

I can see my network, it connects for a few seconds and then disconnects. This started after the update. I have tried reseting the router, the phone..............everything 100X.
All my other devices work fine and other types of phones can connect to my network. It's a specific problem wth this phone.

Hello Danielle,
Thank you for the details of the issue you are experiencing with Wi-Fi on your iPhone 4s. I recommend the following steps:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If the issue is still unresolved Wi-Fi disconnects or signal strength is less than expected
Move closer to the Wi-Fi router (access point).
Check for sources of potential interference.
Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
You can find the full article here:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thank you for using Apple Support Communities.
Best,
Sheila M.

IPod will not charge/connect to a computer

To start with my iPod was taking a while to connect to the charger for it to charge, but yesterday it completely stopped connecting to it, it would not connect to any computer or wall socket. I have tried different cables to attempt to charge but they do not work either, so it must be the iPod whch is not responding. At the moment the iPod is completely dead.

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My ipod will not stay connected to my computer. When first plugged into the usb port, I can see it as a drive. Within seconds it disappears. If I look in the devices area, I can see it but it has a yellow triangle with an exclamation point beside it.

When I connect my ipod to a usb port on my computer, I can see it in my computer as a drive for a few seconds and then it disappears. It can be seen under devices but as a yellow triangle with an exclamation point in it. If I run trouble shoot, it states windows is disconnecting this device.
I can see it in itunes as a device. However, this is a brand new computer, running windows 7. My last one bit the dust in mid use. I want to save the songs on my ipod and to do that I believe I need to be able to see the files on the ipod.
Any help would be greatly appreciated.

Great Troubleshooting on your own so far!. (If you got 2 PC and 2 iPod would be much easier, some of the people in this community has more than 2 of each.)
Hope you did not connect it to a USB Hub, the sync cable must be plug in directly to a USB2 port at the back of the Desktop Computer.
If you have a spare Notebook, with iTunes, connect it to the Notebook, to check if the iPod is working or hung.
Can you iPod run and play songs, when disconnected from the PC? (Sorry, for just asking the obvious)
Anyway, just hard reset your iPod, so that we can start from scratch
1. if your iPod is hung, reset it by pressing Menu and Center button for at least 10 secs till the Apple logo, comes on. (this won't delete your songs in the iPod, if they are not corrupted))
2. Connect it back to your Notebook or Desktop.
if your iPod screen is dead, try charging the battery by connecting it to another computer. if it doesn't connect to successfully to another computer, it may need servicing.
Good luck!

HT4623 My iPhone 3G will not stay connected to wifi

Can anyone tell me how to get my phone to stay connected to wifi?

Settings > General > Reset > Reset Network Settings.
Power cycle the router.

Ipod touch will not stay connected to network after trying to use scrabble

I had a new ipod touch and purchased the scrabble app from EA games. I could not log into facebook to load my games onto the app on my touch. The ipod would send me to my home page and disconnect me from the internet. Eventually my ipod would not connect to the network at all. I called Apple and they determined that the ipod was faulty and sent me a new one. Upon receiving the new ipod I downloaded and tried to use Scrabble again not thinking that the problem was the Scrabble app from the get go. Now again my ipod will not stay connected to the network. I have deleted the Scrabble app and reset my network settings and still nothing. It will occasionally connect but I cannot do anything with the ipod. However, it will work when plugged into my computer. I have contacted EA Games with the problem and they have "escalated my issue to their expert team", but I have yet to hear anything back from them. Anyone else having similar issues and know how to resolve this?

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

TS1398 ipod will no longer connect to wireless

My ipod will no longer connect you ATT wireless. It did before and my iPhone and iPad still connect jut fine. Any ideas why?

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Iphone 4s will not charge when plugged into imac

For a while now, my iphone 4s will not stay connected to the iMac. It will register when I plug it in to the USB port, but after a minute it will just drop connection. I tried to backup it into iTunes but it kicks me out when the connection is lost. Any suggestions?

if your issue is not being solved even after trying with different usb ports or a different cable just follow this process..
when your device is plugged to your imac it asks you whether to Trust your computer or Dont trust ->you just click on trust then it starts supporting
or else you can look at this iOS: 'Trust This Computer' alert

Iphone/ipods will not remain connected to att Uverse 2wire 3800HGVB

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