IPhone is activated but Self Solve warranty check says "Please activate your iPhone"
I activated this iPhone 4s last June 15 and everything is working perfectly. I was even able to update to iOS 5.1.1 without any problems. Why is it that when I check for the serial at https://selfsolve.apple.com/agreementWarrantyDynamic.do, it says "Please activate your iPhone"? Is the Self Solve system something that takes time to get updated? Am I panicking too early? Thanks!
Assuming you checked the number and re-entered it and got the same result...
Either call AppleCare or make a Genius Bar appointment at your nearest Apple Store and discuss the issue with them. Bring your receipt with you.
Similar Messages
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hi there
just update ios to try beta 6 to our test iphone 3gs but we got the message
Impossible to activate your iPhone, activation server temporarily unavailable..
we try several times to activate it but nothing. we have the dev account and also the provis auth. any idea why this could happen ?
thanksAs you are running a beta you must be a developer. You will have to go to the Developer forums for help.
I suspect there is nothing wrong with the activation server; more likely you hacked the phone to get the beta. Now you are stuck. -
Please connect your iphone to a computer running itunes
I have a new phone and it keeps saying "please connect your iphone to a computer running itunes...etc. But I have it hooked to a computer using Itunes
Is the iTunes version on your computer current (11.1.2)?
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I am trying to update my iphone to the latest software version, but am getting a message saying 'make sure your network settings are correction and your connection is active'. i know my connection is active, so how can I fix this problem?
Hi there pamela123456,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W. -
i have iPhone 3G with ios 4 but now i update new version and my phone is not working.it is not activating..when i tried it says please insert sim and try again..any one plez help
Try this article if you haven't already
This is the only possibility that came to my mind when reading about your issue:
"If an iPhone, iPad, or iPod touch is not recognized in iTunes on Windows, the Apple Mobile Device Service (AMDS) may need to be restarted" -
I have a new device. When selecting the language and country I am trying to connect to a wifi connection and getting the error 'Your Iphone could not be activated because the activation server cannot be reached. Try connecting to your Iphone to iTunes to activate it, or try again in a few minutes.
Where exactly did you get this phone?
Do you have a SIM in the phone?
There are 2 primary causes for this.
Either you don't have a SIM in the phone, which is REQUIRED to activate it, or the phone was hacked to unlock it. -
TS3662 please connect your iphone to a computer running iTunes to complete the activation process
please connect your iphone to a computer running iTunes to complete the activation process. what does this mean, why wont it just activate?
You answered your own question.
Question:
"what does this mean, why wont it just activate?"
Answer becasue you need to:
"connect your iphone to a computer running iTunes to complete the activation process." -
my iPhone 4s (bought today) won't get past the activation screen. It says 'it may take a few minutes to activate your iPhone' and then skips to another screen saying 'activation failed - try again'. Any solutions?
Apple's activation server is down.
I called Apple and the support team had the same issue.
All you can do is be patient. -
I can text from my iphone to others, but my wife receives my text responses on her iphone. How can I resolve this?
Don't use the same AppleID
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I have iphone 3gs and is neverlocked ,but when i update with itunes it says " We are sorry we are unable to activate your iphone"... ?
You are now locked back to the original carrier.
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iknow my iphons's passcode but my child tried to open it until blocked iphone. how can i open it without reset it?
Follow the instruction in the article from which the question was posted.
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I upgrade my phone via itune and now i got the msg on my phone "activating your iphone in 3 minutes......could not activate your iphone" i've iphone 3gs. Can somebody suggest what am i suppose to do to make it work
Read the article below:
iPhone: Troubleshooting activation issues -
MS Azure - Can Logon says Free Trial Active But I cant get into portal , Please help ?
Good Day all ,
Last Week I subscribed to the free trial of MS AZURE ,
created an account , used a credit crd , got confirmation from MS Azure,
with link http://account.windowsazure.com
I logged in and was able to go to portal no problem.
Today I log in but cant get access to portal.
Get I have no Subscription but when on Subscriptions it says Free Trial , Your free trial expires in 26 days.
Please help
Thanks
CiaoHello,
I see that you are trying to log into the accounts portal. Please try logging into the management portal ( Old azure portal ) / Ibiza portal ( New Azure Portal ) using the below links.
1. Management Portal https://manage.windowsazure.com
2. Ibiza Portal https://portal.azure.com/
https://account.windowsazure.com is an accounts portal, only the account owner can login to the account for viewing the billing details etc.,
Regards,
Shirisha Paderu -
Basically the sim card has to be inactive for 24 hrs and now I have to wait until 10 tomorrow to activate under my number. Needless to say I'm not happy about it.
chicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do. -
sorry can anyone help me...? my iphone is not starting and when i want to start it after the apple icon it appear that connect to itunes and when i connect it just there is one option and it says that restore your iphone.when i restore it says cant restore... please help me...
See Here...
iOS: Not responding or does not turn on
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430
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