Iphone is black and phone won't charge

My iphone screen is black and when I try  to charge the phone it won't charge. The screen just stays black

Charge with the AC adaptor for at least 30 minutes, then reset the phone (no data loss): press both the home and power buttons for up to 1 minute, releasing when the Apple logo appears.

Similar Messages

  • I have a iPhone 3GS and the power connection prongs are damaged and it won't charge or sync.  Is there any way to repair?

    I have a iPhone 3GS and the power connection prongs are damaged and it won't charge or sync.  Is there any way to repair?  Or, at least is there a way to charge so I can write down phone numbers and othe rinformation.  My power charge is totally out right now.

    If it will not turn on - you have zero chance of getting anything off the phone.

  • I plugged my phone in my computer to download my pictures once it finished downloading I unpluged my phone and it went black and now won't turn back on. Please help me!!

    I plugged my phone in my computer to download my pictures once it finished downloading I unpluged my phone and it went black and now won't turn back on. Please help me!!

    Reset, hold both home and power buttons for about 10 seconds until the iPhone begins to start.

  • After updating my iphone 4 to iOS 7 my phone won't charge

    after updating my iphone 4 to iOS 7 my phone won't charge what do I do? They need to fix this like now.

    I have exact same issue. And it is annoying - VERY!!

  • HT4061 battery charge keeps dropping from 100% to 1& in secs,and now phone won't charge or come back on

    battery goes from 100% charge to 1% charge within secs,now phone won't charge properly or come on or sync with computer

    Have you done the following 4Rs basic troubleshooting steps?
    Restart:
    1. Press and hold the Sleep/Wake button until the red "slide to power off" slider appears, and then slide the slider.
    2. Press and hold the Sleep/Wake button until the Apple logo appears.
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
    Restore from backup
    Restore as new
    http://support.apple.com/kb/HT1414

  • TS2634 My phone won't charge and I have brought a new charger it will only charge when it is off.

    My phone won't charge and I have brought a new charger it only works when it is off HELP ME!!!

    Clean the dock connector.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Has any of this been tried?

  • HT201412 phone won't charge

    I have gone through 3 chargers now the phone won't charge unless I put a rubber band to hold the wire in. And lay it still

    That sounds to me like you have some debris stuck in your charging port on your iPhone.  I know that happened to my wife's iPhone a while back and using a clean dry toothpick to get teh debris out solved her problem.

  • My battery was recently replaced and still won't charge

    I recently had my battery replaced at the PC Store in my University, he had it working and plugged into his computer. It charged perfectly fine. When I took the iPhone home and plugged it in to charge, it was doing the same thing before the replacement battery.
    It is an iPhone 4S and simply won't charge. It goes straight to the full charged icon. I have tried multiple cords and plugged it into my computer and the wall outlet. I am wondering if something is up with the cord I tried first and it some how short circuited a part of the battery. When he had it plugged in on the new battery, it worked perfectly fine but then for me the program continued. Any suggestions?
    I had recently updated to the current IOS but the issue was happening before the update as well. I checked the pins on both the iPhone and the charging cord and they seem to be in tact. ZERO water damage when he opened up the phone. To quote his comment "It looks better than iPhone's I know for a FACT had no whatever damage at all".
    At a loss for what the problem could be. Numerous restores and restarts have done nothing.
    - Sulley

    Take it back and ask them to make it right.
    If you didn't have the battery replacement done by Apple, they won't touch it now.
    Sorry. If whoever replaced the battery for you won't or can't fix it, then you will need to find a competent repair shop or buy a new phone.

  • I connect my iPhone to apple, and it says its charging.  However it is not coming up in iTunes so i can add music?

    I connect my iPhone to apple, and it says its charging.  However it is not coming up in iTunes so i can add music?  My phone and iTunes are both upgraded to the latest version.  When i go on my computer, my iPhone is under devices.
    Any suggestions to solve this? 
    Much appreciated.

    Hi Charlesweeks,
    If you are having issues with your iPhone not being recognized in iTunes on your Windows machine, you may find the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • Having trouble with international sim. Purchased phone unlocked, no contract from Apple store in Australia. Living in Denmark now and phone won't accept Danish sims. Guys in phone shop say phone is actually locked. Any hints would be welcome.

    Purchased phone (3GS) unlocked, outright so no contract from Apple store in Australia.
    Living in Denmark now and phone won't accept Danish sims. Guys in phone shop say phone is actually locked and he doesn't understand how it could be if it was supposed to be off contract. Software updates have been done regularly.  They think that it shouldn't come up "connect to iTunes" when the Danish sim is installed.
    Any hints would be welcome.

    Hi Peter
    Yes - it was from a proper Apple Store.
    I only purchased the unit - no special requests and then went to O2 and hooked up with a scolling monthly sim.
    I used that sim for about 6 months and then moved out here.  I took on two PAYG sims, one for Qatar and one for UAE but neither are accepted.
    When connect to my mbp, the phone screen shows the iphone connect cable and iTunes picks it up. The message then says " must insert original sim to register"  My point - the original sim, was completely independant from the phone but I cant get past this point to do anything further.
    Any thoughts?

  • My I phone won't charge, what might be wrong??

    Phone won't charge, what could be wrong, is less than a year old!

    If the iPhone won't charge when connected to the power adaptor or when connected to your computer, the cable may be bad.

  • HT4061 My phone won't charge with any battery what could be the problem?

    My phone won't charge with any charger what could the problem be?

    Dock connector. Try to clean out lint and dirt from the dock connector with a toothpick or paperclip and make sure there aren't any sprongs missing or damaged. Try another charger and/or a different outlet. Change the battery

  • HT4623 My phone won't charge

    My phone won't charge through I tunes or charger

    What store did you get it from?  All we can tell you is Apple will NOT touch that phone. It is no longer eligible for in or out of warranty service from Apple or any Apple authorized service provider.
    Apple does not sell iPhone parts. if you had someone replace the screen, they had to use one that was either:
    Counterfeit
    Stolen
    Salvaged from a damaged or non-functioning iPhone.
    There are NO legitimate sources for iPhone parts.

  • My iPhone went black and the hold the power and home button solution will not work

    My iPhone went black and the hold the power and home button solution will not work

    Make sure it's charged.
    Try to Reset your device:
        Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

  • My iphone went black and will not turn on past the apple logo

    iphone went black and wont turn on past apple logo

    Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
    If this does not work, connect in recovery mode and restore, explained here:
    If you can't update or restore your iOS device

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