Iphone is broken under the screen

I dropped my iphone on a hard wood floor, and the screen was not shattered, but beneath the screen i saw cracks and the all of the colors became distorted. Can this be fixed, or do I have to buy a new iphone?

Sounds like your iPhone's LCD is damaged.
Apple offers an out of warranty or not covered under the warranty "repair" price, which pays for an exchange at a significantly reduced price from the full retail sales price for the iPhone, which is much more expensive than AT&T's fully subsidized price for the iPhone. This exchange price does not require signing a new two year contract. The cost is $199 plus tax.

Similar Messages

  • IPhone 2G Bubbles under the screen

    I have a 2G iPhone I purchused in January and I have three small spherical bubbles under the screen. I had a screen protector on and recently took it off and I noticed the bubbles. I have heard of people getting replacements but my real question is can I still get a 2G iPhone replacement from an apple store even though they only sell 3G iPhones now?

    was this done in store? I am going to the Charlotte Apple store tonight or tomorrow night for this very purpose. thanks.

  • Iphone 4s Tiny Dust Under the Screen !

    Hi,
    When I look my iphone 4s screen carefuly , I see one piece tiny dust under the corner of the screen ! Are there any easy solution remove this ?
    Is it normal ?
    How is the dust in there ?
    p.s : It's look dead or stuck pixel but when I looked phone is off with power led light and this is absolutely tiny dust under the screen ) There aren't apple store in my country.
    thanks
    http://img822.imageshack.us/img822/6525/...

    I finally took my device to the Apple Store today. Due to having dust beneath the screen, as well as the crack, it meant they replaced the whole unit, rather than just the screen, which they would have done in the event of just dust.
    If anyone else has any issues, I'd highly recommend taking it to a Genius Bar. The staff were so helpful, and no questions were asked really.
    Well done Apple

  • I spilled milk on  my IPhone - can see it running under the screen - what to do

    I spilled milk on my IPhone - can see it running under the screen - what to do

    There's nothing you can do about this other than live with it and hope that it doesn't damage the iPhone (likely that it will). If it does eventually fail, you'll need to take or send your iPhone to Apple and pay for a replacement.
    Regards.

  • Good day, a month ago I bought Iphone 5 in Russia, phone was activated 4 days ago, but today I noticed a small particles of dust under the screen. Is it a warranty case , and can I exchange my phone ?

    Good day, a month ago I bought Iphone 5 in Russia, phone was activated 4 days ago, but today I noticed a small particles of dust under the screen. Is it a warranty case , and can I exchange my phone ?

    MTS and Beeline provide all service for the iPhone in Russia. Take your phone to them and see. They will have to evaluate it.

  • IPhone - Dust under the screen; Anyone else?

    After just a few hours in my pocket, I have my first speck of dust under the screen. Anyone else experiencing the same thing?
    After some inspection, I noticed there is a very small gap between the metal case and the headphone jack which is especially visible when the backlight is on (I can see light from the backlight).
    iPhone   Mac OS X (10.4.10)  

    Hey Luc Lux,
    Do you have a screen protector on the iPhone? If you do try removing it and cleaning the screen.
    If there isn't anything covering the screen, make a reservation to have a Genius at a local Apple retail store take a look at it or call AppleCare.
    http://www.apple.com/retail/geniusbar/
    U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
    -Jason

  • Bubble under the screen(original iPhone

    I just noticed today that a bubble under the screen has appeared. At first I thought that it was on top of the screen so I try to clean it. My question is I bought it back in Feb 2008, checked the website and it is still under the limited warranty, does the warranty cover this? If so how do I get in contact with Apple to get this fixed?

    Should still be covered under warranty. If you're near an Apple Store you can bring it in for repair/exchange. If you're not near one, you can call Apple Care and they'll send you a prepaid container in which to send it.

  • Will I get a replacement for dust under the screen?...

    Hey everyone!
    I've had an iPhone since the 3G came out and I've never had any problems with dust. My 3G got replaced by 02 insurance about 5 months ago and I got a new 3GS 16GB. Since then I noticed the odd little bit of dust appearing under the screen. Most of the time I couldn't see it so I didn't really care but now I've noticed a few larger pieces and they're really annoying.
    I understand that I should get a 12 month warranty with this and surely it's not meant to happen so I'd expect a replacement. I've searched around and I seem to get mixed answers. The problem is that I'm currently working in Cologne and there are only 3 Apple Stores in Germany (I can't believe it!) and the nearest one is still over 100 miles away.
    What do you recommend? Would Apple do anything like post one (I doubt it?) or am I going to just have to wait until I'm near Frankfurt (or even back in London) and book an appointment there. Even then... what are my chances of getting a replacement?
    Thanks in advance everyone! Much appreciated

    I doubt they will give you a replacement. I know here in the States you can take your iphone to an Apple store and they can replace the screen and charge you $200 for that. But I find it hard to believe they would replace the screen for free just because there are dust particles under the glass. That's just my opinion.

  • Dust under the screen....

    Does anyone know if you can have apple remove the dust under the screen if you are under warranty? Like will they service the iphone for that? And if they do, do you know if they will completely replace the iphone, or will they just remove the screen and fix it?
    Thanks

    Roaminggnome is right, it's a case by case basis, but as long as you have not abused the phone, it's more than likely you can get a replacement, but don't quote me on that. They will replace the phone if they decide to--they don't do cosmetic work. So, what I'm saying simply is--maybe, maybe not--make an appointment with a Genius at an Apple Store to see. If they will, they'll give you another iPhone.

  • Dust Under the Screen and Case Cracks

    Hey guys,
    I am the proud owner of an iPhone 3G S, and love the thing to pieces. I've had it for 8 months now, however over the past few weeks, I have become slightly disappointed with it.
    Firstly, a small crack appeared above the 'Silent On/Off' switch, which I don't understand how it appeared as the phone has never been dropped or bumped. It's only very tiny, but I'm a perfectionist and not particularly happy about the fact it has appeared by itself. I treat my phone like royalty.
    Then today, I realised a tiny white fleck on the screen when running an app. At first, I thought it might have been a dead pixel, but it turns out that it's a fleck of dust under the screen. How did it get there?! And it's not the only fleck either. When I turned the screen off, there appears to be at least 3 or 4 tiny flecks. They aren't obtrusive to the screen, but annoy me as, like I said before, I'm a perfectionist.
    Am I still within warranty at 8 months? And if I am, would Apple replace my iPhone if I was to return it? It was purchased from O2, so would I return it to them, or Apple directly?
    Your help would be greatly appreciated.

    I finally took my device to the Apple Store today. Due to having dust beneath the screen, as well as the crack, it meant they replaced the whole unit, rather than just the screen, which they would have done in the event of just dust.
    If anyone else has any issues, I'd highly recommend taking it to a Genius Bar. The staff were so helpful, and no questions were asked really.
    Well done Apple

  • Can there HOME BUTTON(the circular button under the screen)or any other button on the front of the phone flash an LED light on notifications

    pls reply and if it is 'no' then pls advice the apple company to do this in the next iPhone.

    Can the HOME BUTTON(the circular button under the screen) or any other button on the front of the phone flash an LED light on notifications

  • I have an iphone 5s and cracked the screen.

    I have an iphone 5s and cracked the screen this morning. Every person I called is charging $260 and apple is also charging $269. I was wondering if there were any other options? I also heard of an exchange that apple offers! Apparently, if you pay a certain fee and give in your iphone, you get a new iphone. Any additional information? If you guys could leave some cheaper options I can use through apple that'd be amazing!
    Thank you sososoosososo much,
    Sincerly an aggravated broken iphone 5s owner

    http://www.phoneclaim.com/Verizon
    I am going to assume you mean Asurian insurance?
    Verizon will not replace a broken phone.
    Good Luck

  • Newton ring under the screen

    Hi, I notice that under the LCD screen of my iphone, there are a few newton rings circling around each other. at first I thought this is from the screen protector (between the protector and the screen), but i took off the protector and realized it is under the screen. The surface of the screen looks fine to me, since it has been protected since I bought it....
    Have anyone had the same problem? Do you guys think Apple will take care of this?? Thanks.

    My iphone gets backed up every time I dock it to my mac. (At least that is what iTunes says anyway).
    When I got the replacement phone, the genius at the Apple store swapped out my sim card from my old phone over to the replacement one and it automatically activated itself.
    When I got home and connected it, I was prompted with a question if this was a "new" iphone or a "replacement". I chose replacement and it automatically did a resync and all my data was put back.
    Good Luck.

  • Water under the screen while applying the invisible shield

    I was applying the full body invisible shield and since it was difficult to apply the back(as suggested by every one) I did it one night switched the phone off all the time and the next morning it was fine and i loved it as it was looking good and on top of it it was protecting the back side of the phone.
    The next night i applied the front side(supposed to be the easy side and child's play) and to my annoyance when I switched the phone back on in the morning there was water(? solution for applying the screen protector)under the screen. The screen looks awful
    The ringer volume plays up now and switching on the phone is a bit cumbersome as it plays (sometimes in one go sometimes I have to use the home button and the power button together).
    My phone is new ,bought on the 2nd of April 2010 and what do I do now? will apple warranty cover this?

    Apple will not cover any moisture damage to the iPhone.
    You can see if the moisture sensors are tripped or not. If they are then you are out of luck on warranty, no questions asked. Here is Apple's support document of inspecting the moisture sensors...
    http://support.apple.com/kb/HT3302
    If the sensors are not tripped, Apple would probably not cover the iPhone under warranty if there is visible signs of water (or liquid) behind the screen. If the button problems are not that bad, then you could switch the iPhone off and place in a bag of dry rice. It might help draw out some of liquid from the screen.
    Personally I would stay away from anything that requires liquid to install. If done wrong it can kill the phone, which may be the case here. You can still make an appointment at an Apple store to look into an out of warranty replacement, which would get you a refurbished iPhone for a flat rate. The other option would be to check to see if there are any local third party repair centers. They may be cheaper than the out of warranty replacement, but at the same time could be more.

  • Black plastic part under the screen is loose (MBA 11,6)

    The black plastic part under the screen is a little loose. If you press with one finger you push it in and it will move a bit. Anybody else got this problem?

    Hi, was it covered under your one year warranty, I opened my Macbook Air one day and heard a crack, when I looked in the back of the computer the hing had broken and something was hanging out of the back. When I tried to close it the screen turned green and then went off, so I took it to repair however was told it probably wasn't covered on the warrant. From googling the issue it appears that many other users have experienced the same thing. I'm assuming if enough users complain it will eventually become covered!

Maybe you are looking for