IPhone is deactive alert in lock screen

when I connect to iTunes there's no way to retrieve access on the computer.

If the iPhone is reporting that it is diabled, you will not be able to do anything but restore the device to be able to use it again. See this support document. Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Similar Messages

  • Io7 on iphone 4s hangs when i receive missed call alert in lock screen?

    io7 on iphone 4s hangs when i receive missed call alert in lock screen?

    my son had this problem.  I went to the apple store and they wiped out and restored the phone..  They said that was all they could do but that I should call our phone carrier and ask them.  I did.  They asked if in the top left side, next to battery power there was a icon of a half moon.  There was. They said to go in to settings and go to "Do not Disturb" and turn it off.  I did.....problem solved!!! Somehow "do not disturb" was turned on and that is what happens if it is!!
    I hope this helps.

  • My iphone 4 after update stuck lock screen  but working other option ex  control pannel voice control , call attenting etc.please clear buges soon now suning os7.0.3

    my iphone 4 after update stuck lock screen  but working other option ex  control pannel voice control , call attenting etc.please clear buges soon now suning os7.0.3

    my iphone 4 after update stuck lock screen  but working other option ex  control pannel voice control , call attenting etc.please clear buges soon now suning os7.0.3

  • My iphone 4s is stuck on lock screen it will not respond to myfinger to slide it open but it responds to my finger when itouch the on screen home button ......

    my iphone 4s is stuck on lock screen it will not respond to my finger to slide it open but it responds to my finger when itouch the on screen home button ......

    Hello samayaa,
    Thanks for using Apple Support Communities.
    Have you tried either restarting or resetting your iPhone?  If not please do so by following the directions in the article below.
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/ht1430
    Take care,
    Alex H.

  • My iphone 5 get stuck in locked screen when two or more missed calls or messages shown on locked screen list

    My iphone 5 get stuck in locked screen when two or more missed calls or messages shown on locked screen list

    Hi bhagath1339,
    Welcome to the Apple Support Communities!
    The first troubleshooting steps I would recommend in this situation would be restarting and if the issue continues, resetting the iPhone.
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/ht1430
    If the issue continues after restarting and resetting, it may be necessary to restore your iPhone to isolate software versus hardware. Please follow the attached article if you need assistance restoring the device.
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Have a great day,
    Joe

  • Swiping alert on lock screen no longer takes me to App

    iPad 2
    ios 7.1.1
    When I swipe an alert on lock screen and enter my passcode, I am no longer taken to the app giving me the alert.  It use to work, but now after swiping the alert and unlocking the screen, I am taken to whatever app I used last. 
    I have already tried a reset by holding the power and home button at the same time.  Any other suggestions?

    AAre you swiping directly on the alert and are you swiping quickly enough meaning before the alert is almost ready to disappear? If I swipe at the bottom where the normal swipe to unlock setting is, it doesn't take me to the app from which the alert came. If I swipe across the alert itself, that takes me to the app.

  • My iphone is stuck on the lock screen with a find my iphone alert

    well the title pretty much sums it up.
    my iphone is on the lock screen i can slide the unlocker but the alert has an "ok" but when i tap it nothing happens

    Hello GrayLady6,
    Thank you for your question. It sounds like your phone is not responding and is stuck at the Apple logo. I would next reset the device with this process:
    Reset
    You should reset your device as a last resort and only if you can't restart it.
    To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
    From: Turn your iOS device off and on (restart) and reset
              http://support.apple.com/kb/ht1430
    If this does not resolve your issue, I would next attenot putting the device into recovery mode and then restoring it with iTunes:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • IPhone only makes alert noises when screen is lit up

    For some reason my iPhone now only makes alert noises for new emails, texts, etc if the screen is lit up.  If the screen is black, it doesn't make any noise so i never know i got an email or text.  Is there a setting for this somewhere?

    Go into Settings > Notification Center and tap each app to see if "Show on lock screen" is set to ON (green side showing)

  • I'm trying to find information on a form of message I have received to my iPhone. It appears on locked screen and I must press the green Dismiss icon at bottom to get rid of the message from the unknown sender and to then enter my pass code to enter my is

    I am trying to find information about a type of message I received on my iPhone. It appears as the message only on my locked screen, I must press on the green Dismiss icon at the bottom and the message disappears and then I can unlock my phone with passcode and use phone. This message stays there until I press Dismiss. It shows no sender or where it came from but is being sent to my phone number. Only a message the sender intends me to read shows on the screen then once dismissed, it disappears and does not show up or save in any application on my phone. Any ideas?

    Click here and request assistance.
    (91679)

  • IPhone won't get past lock screen. Restart won't work.

    My phone was charging and I took it off the charger, my friend played around and did the color invert thing (where you press the home button 3 times). Now it won't get past the lock screen. When I try to put in my pass code it just puts boxes around the numbers but won't actually press it. I tried restarting it, it's currently plugged into my computer and nothing. It was really warm when I first noticed this. Help!

    It sounds like your friend also turned on VoiceOver, which speaks items on the screen as you touch them (and sounds like the Siri voice).  You will need to go to Settings>General>Accessibility>VoiceOver and turn it off.  However, with VoiceOver on the way you use the iPhone screen changes.  First, to scroll you will need to flick the screen with three fingers.  Next, to activate something on the screen you will need to first tap it once to select it, then double-tap it to activate it.  Example:  to open Settings, tap Settings once (the voice will say "settings"), then double-tap it again and it will open.  The specific steps are:
    Enter you lock code by tapping the first number once to select it, then double-tap it to enter it.  Repeat for the other numbers.
    Press Home.
    Tap Settings. Then double-tap Settings.
    Tap General. Then double-tap General.
    Use three fingers on the screen to scroll to Accessibility.
    Tap Accessibility. Then double-tap Accessibility.
    Tap VoiceOver. Then double-tap VoiceOver.
    Tap "On" next to VoiceOver. Then double-tap "On" to turn it off.
    To fix the inverted colors, go to Settings>General>Accessibility and turn White on Black to Off.

  • Iphone 3 cant get the lock screen or home screen

    I have set up my old iphone 3 for my husband but cant get either the lock screen or home screen to set.  I can apply a wallpaper but that is the only option.
    please help
    Also when I send him through a photo via message,he doesnt receive the message?

    go to settings/notification center then facetime and turn on Show in lock screen.  Check the settings for notifications for the other app

  • IPhone iOS5 camera shutter from lock screen

    Have anyone a problem wit the camera that freses the iphone when it is started from the lock-screen and then you try to change between Video and Photo mode?
    Any fixe?

    This issue was solved with an iOS update.

  • IPhone camera icon missing from lock screen with iOS 8.1

    Hi,
    I have an iPhone 5S with iOS 8.1 and the iphone camera icon is missing from lock screen.
    How can i enable it?
    Thanks!.

    Restrictions is OFF.
    I don't know what to do

  • My iPhone is frozen at the lock screen and will not unlock

         For the past few months my iPhone 4S has been not acting good since I updated it to iOS 7. At random times it will go to a black screen and not respond for certain amount for time. Well today my iPhone went to that black screen and would not respond. Once I had someone call my phone the black screen went away and started acting normal as usual. Then once I tried to slide and unlock my phone it would not respond, When I tried to connect it to iTunes it connects and backs up but it will not restore. It had be stuck on the lock screen for almost 3 hours. battery life shows 100%. It shows the time as 8:38 because that is the time it stopped responding. The slide to unlock is still glowing but I can not slide to unlock my phone.
         I have no clue on what is going or how to fix the problem. Could someone  please help.

    Hello, John2295. 
    Thank you for visiting Apple Support Communities. 
    You may find this article helpful in troubleshooting this issue.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
    Jason H.

  • Why does iPhone remain lit up on lock screen?

    After updating to iOS 7.1, my iPhone remains lit up after receiving a notification while on standby mode. I noticed this after fully charging the phone and leaving it unattended, unused, and on standby mode. After upon returning to the phone, the battery life dropped greatly while seeing the screen lit up. I know it was not recent because the notification received said "1h ago".  Is anyone else having this problem? If so, is there a way to fix this without having to turn off the notifications in the settings? The iPhone also becomes hot to the touch.

    Even upon turning off notifications for the lock screen, the messages are still appearing.

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