IPhone is locked and in lost mode and cannot get it sorted.

My iPhone was stolen, but I managed to get it back. However I put it in Lost Mode while it was gone and now that I have it back I cannot seem to get it out of Lost Mode. When I switch it on it says connect to iTunes so I do and when it's connected a message pops up saying it cannot be connected because it is in Lost Mode and locked. Is there anyway to sort this? I cannot connect it to my Wifi either as it is locked so I can't put my wifi password in, therefore I cannot switch off lost mode. Any ideas???

You reset your password: iforgot.apple.com.
Then you remove Lost Mode: [iCloud: Use Lost Mode]
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.

Similar Messages

  • Itunes cannot connect to iphone because iphone is locked and in lost mode

    what should i do as the message on computer read as ''itunes cannot connect to iphone because iphone is locked and in lost mode''

    vineetvasudeva wrote:
    what should i do as the message on computer read as ''itunes cannot connect to iphone because iphone is locked and in lost mode''
    Then take it out of Lost Mode the same way you put it into Lost Mode:  via the Find My iPhone App or www.icloud.com.

  • I lost my iphone 5 and it died. If i erased it in lost mode can i get my info on my phone and send it to another? or would it be lost? but if i find my phone can i recover it? can anyone even see the contents in my phone when its in lost mode?

    If i erased it in lost mode can i get my info on my phone and send it to another? or would it be lost? but if i find my phone can i recover it? can anyone even see the contents in my phone when its in lost mode?

    If you wiped it then the data is gone.
    your only hope would be to get a new iphone and restore any backups made of the old phone to the new one.

  • I have forgotten the password to my iPhone 5, when I connect it to my computer it says that the iphone is locked and i must enter the passcode. Please help!

    Help please I changed my passcode and must've clicked different numers than I thought becuase now I've tried the wrong passcode so many times it just says connect to itunes. So i plugged my phone into my computer but it says the iphone is locked and I need to enter the passcode! what should i do!?

    No problem! Just follow these instructions-
    turn your device completely off
    UnPlug it from your computer
    Hold the home button (square button)
    Plug your device into computer while still holding the home button
    Hold until iTunes says it detected a device in recovery mode
    Hit restore at the top
    Done!

  • My iphone automatically locked and it does not open again,but if u call the sim that was inserted you will hear that it was active,so please help me how to open my iphone 4,no display appeared if you touch the switch button

    my iphone automatically locked and it does not open again,but if u call the sim that was inserted you will hear that it was active,so please help me how to open my iphone 4,no display appeared if you touch the switch button,

    Hello arlyn-cavite,
    If the screen is not showing anyting when you press any of the buttons you may want to try these steps.
    From article iPhone: Hardware troubleshooting http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Take care,
    Sterling

  • My iphone is locked and my computer is broken

    my iphone is locked and my computer is broken... I can't connect my iphone in other computer with itunes because they said I must put my security password to connect my iphone... and I have lost this password... I have try a lots of differents passwords and i have locked my iphone...And I haven't my computer... how can I do please ?

    Restoring an iPhone
    Without a computer you can't.

  • My iphone is locked and dont know password

    my iphone is locked and dont know password

    If you cannot remember the passcode, you will need to Restore your device...
    Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • TS1363 my iphone is locked and i need to delete every thing on it, and reinstall

    my iphone is locked and i need to delete every thing on it, and reinstall. how do i do it?

    You can restore the phone.
    Turn the phone off.
    Once the phone is off, hold the home button and don't let go.
    Press the power button while still holding the home button.
    You should see 'Connect to Itunes' on the screen.
    Connect to iTunes to Restore the phone

  • HT1212 my iphone is locked and said it needs to be conected to itunes what do i do?

    my iphone is locked and said it needs to be conected to itunes what do i do?

    Restore the iphone.
    Read the article you linked

  • My iphone is locked and i can NOT remember my pasword and we  really do not want to go to AT

    My iphone is locked and i can not remember by password and we really do not want to go to the AT&T to reset my phone! can anyone help?

    is your phone showing the connect to itunes (if it is all you can do is restore your phone in itunes)
    if it does not show that you have a chance to input the password but if you try to many times it will lock out out and tell you to connect to itunes. I dont think AT&T can help you restore your phone if you are locked out

  • HT5625 my iphone is lock and I can not shut me enter the cloud i do not remember that I do please someone help me

    my iphone is lock and I can not shut me enter the cloud i do not remember that I do please someone help me

    Chrisj4203, thank you for your kind answer.
    I have done a lot of restores to the Iphone, and resets also.
    I;ve done holding both buttons as you sugested, but there is no signal appearing.
    I am in Uruguay, South America and the original company is Movistar ( Telefonica) and the new sim card is from ANTEL ( the officail and biggest company in my country).
    I don;t knoe what todo.
    I have been trying for more than one mont.
    I have gone several times to both companies. Aldo two times to Apple uruguay, and nobody can help me.

  • I do not find Airdrop logo on my iphone also the location services are locked and cannot be changed.

    I am using an iPhone 5S 64GB 7.1.2 version installed.
    I do not find Airdrop logo on my iphone also the location services is locked and cannot be changed.

    Have you tried a Reset: Hold down the home and sleep buttons, wait for the Apple logo, let go of the buttons.
    If that didn't work try a Restore from your backup in iTunes. If that fails Restore it as a new iPhone in iTunes.
    And if all the above fail, you do not have an employer profile on your iPhone, and there are no Restrictions set, get it serviced.

  • I bought iphone 4 locked, and i want to unlock it officially. Any chance?

    i bought i phone locked into AT&T, i want to unlock it officialy.
    ANY CHANCE?????????

    ramifromdoha wrote:
    i bought i phone locked into AT&T, i want to unlock it officialy.
    ANY CHANCE?????????
    None.
    ALL U.S. iphones are carrier locked and CANNOT be legally/legitimately unlocked at all.

  • IPhone 4 locked and unactivated !

    I have iphone 4 locked and unactivated .If I call the carrier to factory unlock it , will it unlock in unactivated condition ?

    Ok , its means that iphone can be factory unlocked in any condition , activated or unactivated ?

  • HT201365 My iphone is locked and says plug to itunes

    My iphone is locked and says plug to itunes

    You need to follow the instructions in this link that best apply to your situation:
    iOS: Device Disabled
    Cheers,
    GB

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