Iphone is locked to apple id previous user

Bought a used phone, updated the software from 7.0.1. on 7.0.3 and it locks up. Requires apple id previous user. Contacts with the previous user is not present.

The phone is useless to you. You may want to try to get your money back from the seller.
Best of luck.

Similar Messages

  • Can not activate 2nd hand iPad on my Apple-ID / Previous user already erased device from list

    Hey there,
    Headline says a lot.
    I bought a 2nd hand iPad 3.
    During start it asked me for the Apple-ID of the previos user.
    I contact him to tell how to erase it from his Apple-ID device list.
    --> he did so
    But it still does not work.
    I allready reimaged it with iTunes.
    --> Still the same:
    This iPad is already used with Apple-ID...
    Somebody has a glue?
    Regards,
    Kevin

    I could not do that. But the previous user did.
    The device (Serialnumber) is still linked to his Apple-ID, after:
    Settings>General>Reset>Erase all content and settings
    He additionally has to remove this device from his list.
    iTunes->Store->show Account--> Maintain devices --> remove device
    But this was also done.
    Now I am confused...

  • How do i unlock my iphone 4s locked with apple id

    I don't know how to unlock my iPhone it wants my Apple I'd and password which I do not know

    If it's your Apple ID, go to http://iforgot.apple.com to reset your password, or http://iforgot.apple.com/appleid if you forgot the email used for your Apple ID.
    If it's asking for the previous owner's ID, you need to ask them to remove the phone from Find my iPhone. If they cannot or you cannot contact them, there is no way for you to use the phone at all, so return it for a refund if you can.

  • My Iphone is lock fot Apple ID

    Срочно нужна помощь, смените Lumia на iPhone. После получения iPhone, он попросил ID Apple. Человек изменил свое не знает. IPhone утерян или украден, или похищено не поступил. Из всего множества У меня есть только телефон и зарядить, что делать в помощи. Деньги на новое, не. Я из Belarus.Help пожалуйста, это мой первый iPhone

    MarialauraGarciavalle wrote:
    he says Verizon or apple made a mistake, is that possible?
    Nope.
    Most likely an oversight on his part, but let him believe whatever he likes .

  • Hi I just brought an Iphone 5C from Ebay and the previous user didnt remove there Apple ID from the phone. Is there anyway Apple can remove this so I can use the phone is the phone useless cause I cannot come in contact with the buyer?

    I Having  major issue ussing my Iphone that I brought on Ebay. IS this a junk phone now or can I go to apple to get this fixed for the Apple ID

    Haitianstarz wrote:
    IS this a junk phone now...
    Probably...
    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    If you cannot get this information from the seller
    Removing a device from a previous owner’s account
    you need to return the Device for a refund, as you will not be able to re-activate it.
    Haitianstarz wrote:
    r can I go to apple to get this fixed for the Apple ID
    Apple will not / cannot help you.

  • Iphone 5 locked by apple?

    HI everyone!!!
    three months ago I went to apple store to change my iphone 5 unlock factory with the quality program for the On/Off button, so apple change the device and give a "new brand" iphone unlock factory, everything went ok until this last week, the new device was loosing the signal, I went to the apple webpage where there is an instructions to solve this issue, I did all the steps but didn't work, the last resource was restore the iphone so I did.
    After restore the iphone get the error " sim not valid"!!!, went to apple store and said to me the "the new device" has only 90 days of warranty and finish 2 days before the device has the issue, so they can't helpme.
    I tried with very different sim cards but nothing works.
    I Don't know what else can I do to recover mi iphone.
    IS there anyone can helpme????

    Wow unbelieveable this just happened to me!!! Before the replacement program even began I returned my phone all was fine I had it for 5 months or so until this Tuesday when I restored it ! it locked it and said SIM NOT VALID, didn't let me do anything I called apple they told me to contact my carrier which I did all was fine I even bought a new Sim but still didn't work I went to Apple on Wednesday and said when I got my replacment phone it wasn't properly activated so when I restored, it couldn't find my phone in they're servers they actually didn't even have records I got it from them until I showed the proof from the emails of the replacement. I waited until Friday as they said it'll take 2 or 3 days to reactivate which it didn't I made a appointment at Apple and they said they'll send the activation info and it'll take about 24 hours I refused for being told that earlier and they replaced me with a new phone and I was out of warranty. Don't take this from them demand them to reactivate it or give you a replacement! I can't bare for someone else to be going through this problem absolutely 100% their end so don't let them tell you they can't do anything about it please message me back with info and I'll be glad to help !

  • HT201412 My iphone is locked on Apple logo and at a position in the updating bar underneath about two thirds across. It will not budge from this position.When I link to i tunes it tells me I need to download version10.6.3 but when I try that nothing happe

    My i phone 4 is permanently displaying the Apple logo and the update bar is locked at a position two thirds completed. It will not move from there.When I connect to i tunes it tells me I need to download version 10.6.3 but when I attempt this nothing happens! Can anyone help?

    njcm wrote:
    When I connect to i tunes it tells me I need to download version 10.6.3 but when I attempt this nothing happens! Can anyone help?
    10.6.3. of what? What is telling you this?
    What preceded this? Were you attempting to update the phone to iOS 6? It can take quite a while.
    If the phone is running iOS 6, that requires iTunes 10.7, which requires OS X 10.6.8 on a Mac. Maybe that's what you're seeing...
    You really need to give us more information.

  • My iphone was locked,but apple id is not me

    I want to use my iphone ,who can make it ?
    <Edited by Host>

    If you bought the phone second hand-you will need the original owner to remove the phone from find my iphone.
    There is no way around this.

  • How do I used my iPhone if it is Lock with an Apple ID account of the previous user and i can't longer contact him?

    I bought an Apple Device namely iPhone 4s and this really bother and give me an intimate reason to contact Apple. How do I use the device, if it is Lock with an Apple ID account of the previous user, and everytime I open the phone the screen will show Activate iPhone with the Apple ID link on the Device. The worse thing is that, i couln't contact the seller any longer and the device is seems useless. I can't use it. Please give me some help how to fix this error and vulnerabilities.

    Sorry alvinguibz, but you have encountered an Activation Lock, and unless you can contact the previous owner and have them follow the steps below, you will not be able to use your device:
    Removing Previous Owner from Device
    There is no other way around this.
    Sorry,
    GB

  • HT201407 I can not activate iphone because previous user will not provide his apple ID

    I am having difficulty activating an iphone that my employer owns, but a previous employee who was using this phone has left the organisation and will not provide his apple ID. Can you please help me?

    If the iPhone is using iOS 7 there is absolutely nothing you can do...the Activation Lock is an anti-theft feature that you cannot bypass.
    Apple will OT get involved...you have to find a way to get the Apple ID from the previous user.

  • HT201441 Previous user has left the Company and is uncontactable. The company owned iphone is associated with thier account.How do we provide POP to Apple for Apple to dissasociate the device?

    Previous user has left the Company and is uncontactable. The company owned iphone is associated with thier account.
    How do we provide POP to Apple for Apple to dissasociate the device form the previous users account?
    Thanks.

    Without the previous user's ID and password, or getting him to remove the phone from his list of devices, the iPhone is useless. There is no workaround for this and certainly where individuals are concerned Apple cannot help.
    I have seen a suggestion that Apple may be willing to do this in a corporate situation like the one you are in, but I've seen no confirmation of this. You have nothing to lose by contacting Apple and asking, but don't be surprised if you are told it can't be done. This is a security device and if it was possible to bypass it there would be no point in having it in the first place.
    For contact details please see this page:
    http://support.apple.com/kb/HT5699

  • I have purchased an ex-corporate ipad air. it has come locked to the previous users ID. The purchase is from a reputable auctioneer of which receipts can be produced. How can i process the unlocking/deactivation of the previous apple ID.

    I have purchased an ex-corporate ipad air. it has come locked to the previous users ID. The purchase is from a reputable auctioneer of which receipts can be produced. How can i process the unlocking/deactivation of the previous apple ID.

    Unfortunately the situation as we understand it is that Apple will unlock phones locked by the original owner if they themselves provide proof of purchase. They will not unlock it at all for a subsequent owner who has bought it second-hand, however legitimately.
    The auction house have sold you an item which is not working as described and your argument is with them. They must take it back and refund your money. If as you imply the previous owner is absolutely not available then this phone is permanently unusable and there is no way whatever round that.

  • I Buy used iphone 5S, i made it reset now it is  require previous user Apple ID password how can we fix It ?

    How to fix in used iphone 5s apple id password required for previous user on start new iphone ? and i don't knwo who was the his previous owner,

    In that case you have  a paperweight
    withouit the original owners Apple id that iPhone will NEVER work ,nothing anyone can do .
    It is an anti theft device to deter theft of iPhones since without that id the iP{hone will never ever work again
    see here
    http://support.apple.com/kb/HT5818

  • Good evening, Have been buying ipad4 device used by a licensed legal place in the UAE during use shows that locked the machine by the previous user's icloud I can not deal with it, please help

    Good evening,
    Have been buying ipad4 device used by a licensed legal place in the UAE during use shows that locked the machine by the previous user's icloud I can not deal with it, please help

    amr35 wrote:
    But I want to figure out a solution to this problem because I was not able to get to the first user because I did not know this person, or access to the store where you purchased the working conditions, please help because I had paid an exorbitant amount to buy
    There is no solution other than having the device cleared by the former owner. If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

  • HT201441 i dont know the previous user of this phone and i'm stuck on the iphone icloud activation process

    i dont know the previous user of this iphone and i'm stuck on the iphone icloud activation process.
    what should i do?

    radhikaven wrote:
    i bought this phone in 2013 from dubai and used till last year june. I dropped the phone and got a problem with display as well as earpiece.
    Later the phone was having a carrier network issue. Was showing searching. i restored the phone to factory settings and when i tried to set up the phone, its showing that the phone cant be activated at this moment, please try again later.
    If your phone was bought second-hand (used) - something you haven't made clear - and it was Activation Locked by the previous owner (this wouldn't show up until you upgraded or reset it) then only he can unlock it. If you can't contact him to do so then you will not be able to use the phone. You can tell if this is the case because it will be asking for an Apple ID (which it will display partially) which is not yours.
    On the other hand if this was a new phone then you may have hit a temporary outage in the activation server and you should wait a bit then try again.

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