Iphone is not visible in itunes, iphone is not visible in itunes

HI
When i connect my iphone 4 to my laptop I am not able to see my device in itunes(11.1.4.62), this is from the time i have updated to latest version

Pick the appropriate one of these for advice:
Windows - http://support.apple.com/kb/ts1538
Mac - http://support.apple.com/kb/ts1591

Similar Messages

  • Ringtones not visible on my iPhone, but they ARE in my ringtones tab in iTunes.

    I have about 50 ringtones (all of them end with the "m4r" tag) in my ringtone tab in iTunes.  But after I sync my iPhone, the ringtones fail to show up on my iPhone. 
    Further, I just bought a new ringtone through my iPhone, and I now see it in my ringtones on the iPhone itself, but it fails to show up in iTunes in my Ringtone tab in iTunes.
    What am I not doing correctly here?
    Thanks, guys!
    Lindsay
    (iTunes 10.5, iPhone 3GS, iMac running OS 10.6.8.)

    Confirm the following before trying to sync ringtones to your phone:
    That they are really ringtones: right-click on the files in iTunes, select Get Info, on the Summary tab they must say Kind: Ringtone
    That the ringtones are 40 seconds or less in length
    That you have checked "Sync only checked songs and videos" on the Summary tab of your iTunes sync settings
    That you have checked the box next each of the ringtones that you want to sync to your phone
    That you checked "Sync Tones" on the Tones tab of your iTunes sync settings
    If this is all correct and you ringtones still aren't syncing try altering the tag for one of them by right-clicking on it, select Get Info, on the Info tab make a slight change to the Artist name (such as by adding a few letters), click OK and try syncing.  If this one transfers successfully do the same for the remaining ringtones.  As mentioned by the previous poster, you will find custom ringtones on your phone in Settings>Sounds>Ringtones; custom ringtones appear at the top of the list.

  • HT1386 Hi All, I plugged my iPhone into my laptop and I was asked to upgrade my iTunes software. It took more than seven hours and just to be told that my SIM card does not appear to be supported. Since then I can not use my iPhone. I am lost plse help. J

    Hi All, I plugged my iPhone into my laptop and I was asked to upgrade my iTunes software. It took more than seven hours and just to be told that my SIM card does not appear to be supported. Since then I can not use my iPhone. I am lost plse help. Jam53
    Every time I switch on the iPhone, the iTunes icon is displayed together with a USB icon and Emergency call message appears on the screen in many languages. When I touch the i symbol I get the following information IMEI: **** AND ICCID: ****
    However, the iphone is visible in the Devices directory in iTunes. I changed my SIM card but still can not be recognized by the iPhone.
    <Edited By Host>

    Do you mean when you say its locked to another carrier other then the one im using, that maybe my insurance sent me an iphone thats for a different network for example orange and not mine which is o2?

  • ITunes on PC does not crash when syncing IPhones but crashes halfway through IPad sync

    Itunes and Ipad on latest software iterations.
    When syncing IPhones all perform faultlessly. When I try to sync. my IPad ITunes crashes halfway through the process.
    For the last two weeks I have not been able to remove downloaded TV programmes via ITunes and have had to perform the removal via
    <Settings>General>Usage>Manage storage. One audiobook is not visible on ITunes and cannot be deleted by any method I have tried.
    I am storing all media on a WDCloud drive as I have over 1.3 TBytes of films, TV Programmes and audiobooks.
    I have tried repairing both ITunes and Quicktime to no avail.
    IOS8.1.2
    Itunes

    Hi Brendan
    Thanks for the reply.
    I noticed that the sync crashed at the point where it was downloading either Apps or Video (TV Progs). I tried a 'delete all media' reset yesterday. Problem still present and then I had no media or Apps other than some of the Apps as supplied on initial startup.
    Today I tried a different USB to Lightning lead and at one point I thought it was working with Wi-Fi sync but whilst it didn't crash, the Icons of the Apps that were present on the IPad before the problem occurred are in the same place as before but greyed out and the Apps obviously have not been loaded.
    Funnily enough I did a factory re-set just before you sent this so will post again if this works to help others. I believe this is going to be an IOS 8 problem like so many other IOS 8 problems I have found.
    Best wishes
    Adrian

  • Images are not visible in the iPhone.

    When I open iTunes there are number of images found in the iPhone, but the images are not visible in the iPhone actually.

    I using local deployment. I deploy my application directly from NWDS to a Mobile Client running also locally in my machine. Maybe I'm wrong, but I think that Mobile Client look for resources in NWDS workspace.
    This is the dpi file located in the Mobile Client inbox folder when I perform the deployment.
    <?xml version="1.0" encoding="UTF-8"?>
    <deployment>
    <device>
    <repository>
    <mcd name="IrviaDemoApp" namespace="" version="1">
    <action type="install"/>
    <location type="local">
    <source path="C:\Documents and Settings\oloranube\workspace.sr5.jdi\LocalDevelopment\DCs\company.es\irvia_demo_app\_comp\MOBILE-INF\MCD.xml" property="mcd" type="file"/>
    <component name="hpcds.es~irvia_demo_app">
    <applications>
    <application deploy="true" name="IrviaDemoApp"/>
    </applications>
    <source path="C:\Documents and Settings\oloranube\workspace.sr5.jdi\LocalDevelopment\DCs\company.es\irvia_demo_app\_comp\bin" property="bin" type="dir"/>
    <source path="C:\Documents and Settings\oloranube\workspace.sr5.jdi\LocalDevelopment\DCs\company.es\irvia_demo_app\_comp\gen_wdp" property="gen_wdp" type="dir"/>
    <source path="C:\Documents and Settings\oloranube\workspace.sr5.jdi\LocalDevelopment\DCs\company.es\irvia_demo_app\_comp\src\mimes" property="mimes" type="dir"/>
    <source path="C:\Documents and Settings\oloranube\workspace.sr5.jdi\LocalDevelopment\DCs\company.es\irvia_demo_app\_comp\gen_wdp\application-j2ee-engine.xml" property="j2ee_xml" type="file"/>
    </component>
    </location>
    </mcd>
    </repository>
    </device>
    </deployment>
    There is a <source> entry for the mimes directory, where "Component images" are located.
    PD: Sorry about my poor english. I hope you to understand me.

  • Pictures I've taken are visible on my iPhone but not my camera roll. has happened twice.

    Pictures I've taken are visible on my iPhone but not my camera roll. This has happened twice. On a set of pictures taken 11/2/13 and today 11/5/13. Is there a solution for this. This is unacceptable. Now it's not showing any new pictures taken at all.

    SisterDee wrote:
    I'm with you. It doesn't make any sense to me either. However, when I view my pictures as a collection and select it - nothing is there. It is a clear picture.
    The problem is that what you originally said, "Pictures I've taken are visible on my iPhone but not my camera roll" , has nothing to do with your actual problem. 
    Define "clear picture".  Do you mean blank image?  Are you saying there are no pictures to view, only blank screen where the picture should be? 
    If so, restore the iOS in iTunes:
    iTunes: Restoring iOS software

  • HT1351 Some of the songs I bought from iTunes will not sync to my iPhone.  They show up on my phone, but the letters look faed and I can't play them.  How do I fix this?  I tried restoring my iPhone and it didn't work.

    Some of the songs I bought from iTunes will not sync to my iPhone.  They show up on my phone, but the letters look faed and I can't play them.  How do I fix this?  I tried restoring my iPhone and it didn't work.

    Sorry, I meant the letters look "faded" not faed.

  • IPhone 3GS no longer recognized in iTunes and does not charge via wall

    I upgraded my iMac to iTunes 9.2 when it came out.
    My wife then upgraded her iPhone 3GS to iOS4.
    Since then it is not recognized in iTunes and does not charge via the wall adapter.
    I realize this topic crosses over with several ongoing discussions, but there are no 3rd party peripherals involved here.
    The only major changes to our set up have been the itunes and iOS upgrades.
    The battery is running down, any ideas to fix this, or other similar experiences welcome.

    Went to the Apple store and they replaced the cable.

  • HT201269 itunes cannot see my iphone backup.  I have a backup of the backup on an external HD, but even tech support cannot figure this one out.  I copy and paste backups into the correct folder but itunes still does not see it.  All I need are my contact

    Sorry for short novel I am writing.  I just wanted to cover as much backround as possible.
    So, here it goes.  I backed up my iphone 4 after renting a movie.  The movie only played the starting credits before I was called on for daddy duty.  A few days later the movie would not play, so I restored my phone from my backup.  The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie.  I then had a problem with my contacts showing up twice in the contacts list after the restore.  So I attempted another restore.  All was well at this point.  I then started having trouble with my pc and decided to copy the internal drive to an external source.  A week later I had a system failure and did a factory restore on my computer.  I re-installed itunes and tried to copy and paste the old backup into the new itunes.  Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh).  Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck.  The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine).  We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive.  Ok, this is where it gets weird.  We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files.  Whoohoo, itunes now see's a backup folder full of old files, or so we thought.  The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders.  When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored).  This left tech support and I both scratching our heads.  My service issue was escalated to the next level.  I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through.  As usual, apple disappoints again.  I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s.  I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files.  Any ideas or support in retrieving my contacts would be greatly appreciated. 

    Sorry for short novel I am writing.  I just wanted to cover as much backround as possible.
    So, here it goes.  I backed up my iphone 4 after renting a movie.  The movie only played the starting credits before I was called on for daddy duty.  A few days later the movie would not play, so I restored my phone from my backup.  The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie.  I then had a problem with my contacts showing up twice in the contacts list after the restore.  So I attempted another restore.  All was well at this point.  I then started having trouble with my pc and decided to copy the internal drive to an external source.  A week later I had a system failure and did a factory restore on my computer.  I re-installed itunes and tried to copy and paste the old backup into the new itunes.  Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh).  Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck.  The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine).  We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive.  Ok, this is where it gets weird.  We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files.  Whoohoo, itunes now see's a backup folder full of old files, or so we thought.  The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders.  When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored).  This left tech support and I both scratching our heads.  My service issue was escalated to the next level.  I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through.  As usual, apple disappoints again.  I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s.  I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files.  Any ideas or support in retrieving my contacts would be greatly appreciated. 

  • IPhone 4 IOS 7.1.2 voice memos not syncing to iTunes

    I have a iPhone 4 IOS 7.1.2 on a Windows Vista laptop. My phone & iTunes are up to date but I've noticed my new voice memos from May 16, 2014 & on are NOT syncing to iTunes. I have tried everything but they are not syncing. I just ordered a new iPhone but don't want to lose these voice memos. PLEASE HELP!

    Anyone experiencing this issue see below. I found these steps & IT WORKED!
    THIS WORKED FOR ME!
    1. With Windows Vista and iTunes 11.1.4
    2. Connect iPhone
    3. Click on you iPhone found under the search bar.
    4. Click on Summary scroll to the bottom
    5. Under Options select Manually manage music and video (NOTE only if it's unchecked otherwise go to step 7)
    6. Click Apply
    7. Click on "On This Phone"
    8. Select all your voice memos (Warning, you may want to try this for one first to make sure it works for you)
    9. Right Click to Get Info
    10. Click Yes for the edit information dialog
    11. Change Genre to Other and click on OK
    12. Click on Music
    13. Select Sync Music with Selected Playlist and Include Voice Memos as checked
    14. Click Apply
    15. You Voice Memos should now all have synced to your "voice memos" playlist under music.
    16. Once they are in your library you can set the Genre to Voice Memo again by select - Get Info (Right Click Mouse)
    Let ppl know if this helped you.

  • My iTunes password does not work on my iPhone...

    My iTunes password does not work on my iPhone, but it does on my MacBook. Why? This is really annoying. How can I solve my problem? I don't even know how to contact Apple.

    dennythepest wrote:
    My iTunes password does not work on my iPhone,...
    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • ITunes, iPhone, will not work on Vista with DEP !!!

    I am having a problem with the latest version of iTunes. If you have Data Execution Prevention (DEP) turned for "all programs and services" iTunes will lock up when you go to click on the iPhone tab in the iTunes preferences. You receive an error that Apple Mobile Device Helper has stopped working. Probably, this a new module added to iTunes for the iPhone and was not tested with DEP. The application wants to access the hardware in some way. When this happens you have to force close iTunes.
    You can turn DEP on just for "essential Windows programs and services only" for an intern solution to the problem. I have not tried but I think we might have to add the apple mobile helper exe to the list of allowed applications in DEP.
    I hope the apple engineers are reading the form and can look into this problem.

    If your iPhone isn't being recognized in iTunes on Windows but is being recognized by your computer (can you see it in My Computer?); rather than remove/reinstall things over and over (which is an 'I hope it fixes itself' approach) just ensure that your iPhone can communicate with iTunes.
    The iTunes installer isn't a very effective piece of software as you're probably noticed.
    There overview of what we're going to do is:
    1) We're going to make sure Apple's Mobile service is installed. By extracting the install file from the main setup file using WinRar.
    2) We're going to make sure that service is started.
    3) We're going to make sure the iPhone is using the right driver to talk to it.
    You'll need to use the Device Manager, Services Manager and install WinRar. If these steps are too complex for you, just ask a friend to do them.
    Start by closing iTunes and pluggin in your iPhone with the power on.
    1) Now Make sure Mobile Service is installed (steps these follow)
    a) Have a copy of the iTunes 7.5 setup file (download it if you don't have it)
    b) Download winRar and install it.
    c) After winRar is installed, right click the iTunes setup file (iTunes75setup) and choose extract to iTunes75Setup\
    d) Go into the newly created iTunes75Setup folder
    e) Double click AppleMobileDeviceSupport (.msi)
    f) Install it
    2) Make sure Apple Mobile Device serve is turned on via Services.
    a) Go to start, run
    b) type in services.msc and click ok
    c) Find Apple Mobile Device, right click and choose start (or restart)
    3) Install the correct driver for the iPhone via Device Manager
    a) Go to start, run
    b) Type in devmgmt.msc and click ok
    c) Expand Imaging devices and right click Apple iPhone
    d) Choose Update Driver
    e) Choose 'No, not this time' radio, click next
    f) Choose 'install from a specific location (advanced)
    g) Choose 'Search for the best...'
    h) Uncheck Search removable media...
    i) Check Include this locaiton in search
    j) in the text box type/paste the below line:
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    If any of the driver update steps are missing or differ on your system but you see the Apple iPhone device, then you can try to change its driver to the driver in the above listed folder using whatever steps yours shows.
    If you're using a foreign Windows then the word 'Program Files' may be something different like 'Programmer' so change it accordingly... You can always click browse instead and manually find the folder.
    k) click next, then after it installs click Finish.
    Now you can open iTunes and it will be able to detect and talk to your phone.

  • ITunes match does not work on my iPhone 4S, but is working across all of my other Macs and iOS devices.  All other iCloud services are working fine on the 4S - any suggestions?

    iTunes match is not working on my iPhone 4S; it works awesome across all of my Macs and other iOS devices (iPad 2, iPod Touch 4g x 2, and my wife's iPhone 4).  Any suggestions?  Thanks!

    It is not possible to "toggle back and forth" at will. If you associate a device with an Apple ID and you have iTunes Match enabled you must wait 90 days before you can associate it with another Apple ID. See this Apple KB article for more information: http://support.apple.com/kb/HT4627

  • After trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

    after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

    you'll want to restore it using itunes and recovery mode
    http://support.apple.com/kb/ht1808

  • My Iphone won't show up in My Computer and it won't show up in Itunes. How do I fix this? It's just mine. My friends and her moms Iphones appear in both spots so it's not the cord. Help!

    . How do I fix this? It's just mine. My friends and her moms Iphones appear in both spots so it's not the cord. Help! I've tried uninstalling and redownloading Itunes. That didn't work. I've reset my iphone numerous times. Turned it off and back on. Restarted my computer. Deleted everything off of it and restored it from backup. It works on my friends computer perfectly fine but it won't work on mine. I've tried everythign that the Apple troubleshooter said to do and none of it worked. I need to get it figured out soon because I only have tonight.

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • HT204406 Since updating to ios6 on my iPhone 4S iTunes Match has not worked. The app stays open for about five seconds before crashing. With ios5 it was great and worth paying for. Now it is utterly useless. Apple, please listen and fix this problem.

    Ever since I updated to ios 6 on my iPhone 4S, iTunes Match has not worked.
    I have been through the process of deleting my iTunes control files, and that worked temporarily, but now I cannot listen to music through the service.
    It shows my artists and albums, then takes forever to access the songs (often more than 10 minutes - and yes, that's using WiFi), more often than not crashing before it gets to that point, then repeatedly crashing when I try to open the Music App, so I can't even access things I've downloaded.
    Has anyone else found a solution?
    Apple, please listen up - I am paying you for the iTunes Match service that is utterly useless. Fix it please.

    After some troubleshooting, I decided to order a new battery.  I replaced the battery and was then able to get it to restore, however--after I restore it and it comes time to restart the phone, it gets stuck and doesn't turn on.
    Sorry, your repair ruined the iPhone.
    She does not have apple care and even though she loved this device, she isn't going to buy another iPhone because of all the problems shes had with this one (it's just over a year old).
    After you ruined the iPhone with DIY, Apple won't touch it anymore. You should have asked before all these had happened.
    I'm an android user myself and I love rooting/flashing new ROMS, so if jailbreaking her phone or doing some kind of super-restore with 3rd party programs might help, I'm all for it-
    Yeah, all Android user can think of is Jailbreaking, read this: http://support.apple.com/kb/HT3743

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