Iphone is only recognized in restore mode

What would make iTunes for windows 7 recognize iPhone in recovery mode, but not to proceeded with restore, stopping on the "snow cane".
Completely not recognize restored iPhone, not even by windows auto play.  iTunes diagnostics runs with everything fine, just like device was never connected.
Current security either uninstalled or disabled. Restore times out with error 1611. There seem to be remnants of Kaspersky, but no access, Just some files with that name.
iPhone 4S, iOS 6.1.2

Thank you Tim, but I did figure out. I disabled MSE and uninstalled old mcAfee. Like I mentioned before there is no problem to connect to Graceland and Apple secure servers in diagnostics. Itunes diagnostics pass with flying colors except the part where it does not see a device. I realize that you think you are speaking to noob, but please humor me and give me an idea " why iphone is not recognized by itself, but recognized in recovery mode".
BTW i know that iphone is not a problem - it is refurb replacement and restores perfectly fine on Mac with ios 10.5. I also know that cable is not a problem, I tried two. I also know when I look at the desktop I see two or three empty folders with name Kaspersky(hence mentioning them). As an additional detail I can see amds started and restarted it. I can see itunes helper running. I can see AMDS driver in device manager, but only when phone is in recovery. I do realize that something wrong with Windows. I also am not the owner of that computer.
Any fresh ideas respectfully, dear Tim?

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