Iphone is recognized, but not identified correctly

Hi,
i have a problem with my iphoe 4 under Win 7 x64. Everytime i connect the phone iTunes shows me the message like 'iphone is recognized, but not identified correctly' (in German: ein iPhone wurde entdeckt, konnte jedoch nicht korrekt identifiziert werden.)
I have a debug log attached.
Uninstall an Install newest iTunes have i repeated three times. I checked every USB-port and i have disabled my virus scanner G-Data.
Anyone any idea?
Greetings Stephan
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe]
====================================
AppleMobileDeviceHelper.exe begins
====================================
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] parent process: 6300 "iTunes.exe"
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] main thread 4108
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] command line: "C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe" --pipe \\.\pipe\30122278-1496151065100246300 --parentPipe
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ALLUSERSPROFILE=C:\ProgramData
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] APPDATA=C:\Users\bomholt\AppData\Roaming
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] asl.log=Destination=file;OnFirstLog=command,environment,parent
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] CLASSPATH=.;C:\Program Files (x86)\Java\jre6\lib\ext\QTJava.zip
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] CommonProgramFiles=C:\Program Files (x86)\Common Files
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] CommonProgramW6432=C:\Program Files\Common Files
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] COMPUTERNAME=SBSM6300
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ComSpec=C:\Windows\system32\cmd.exe
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] FPNO_HOSTCHECK=NO
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] HOMEDRIVE=C:
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] HOMEPATH=\Users\bomholt
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] lib=C:\Program Files\SQLXML 4.0\bin\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] LOCALAPPDATA=C:\Users\bomholt\AppData\Local
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] LOGONSERVER=\\SBSM6300
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MOZCRASHREPORTER_DATADIRECTORY=C:\Users\bomholt\AppData\Roaming\Mozilla\Firefox\Crash Reports
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MOZCRASHREPORTER_RESTART_ARG0=C:\Program Files (x86)\Mozilla Firefox\firefox.exe
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MOZCRASHREPORTER_STRINGSOVERRIDE=C:\Program Files (x86)\Mozilla Firefox\crashreporter-override.ini
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ProductAppDataPath=C:\ProgramData\Microsoft\Windows Defender
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ProductCodeName=AntiSpyware
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ProductPath=C:\Program Files (x86)\Windows Defender
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ProductUserAppDataPath=C:\Users\bomholt\AppData\Local\Microsoft\Window s Defender
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ReportingGUID=1B1BB305-BF4F-4BA6-8BD8-01850E52FC93
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] NLSLANG=GERMANGERMANY.WE8ISO8859P1
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] NUMBEROFPROCESSORS=2
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] OS=Windows_NT
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] Path=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\;C:\Program Files (x86)\Adobe\Reader 9.0\Reader\plug_ins;C:\Program Files (x86)\Adobe\Reader 9.0\Reader\;C:\Program Files (x86)\Mozilla Firefox;C:\Windows\system32\ora11g\;C:\Program Files (x86)\PC Connectivity Solution\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\Sy stem32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\WiFi\bin\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft Visual Studio 8\Common7\IDE\PrivateAssemblies\;C:\Program Files (x86)\Vulcan.NET\Bin\;C:\Program Files (x86)\Common Files\Acronis\SnapAPI\;C:\Program Files\TortoiseSVN\bin;D:\Program Files (x86)\Vulcan.NET 2.0\Bin\;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\CVSNT\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_ARCHITECTURE=x86
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_ARCHITEW6432=AMD64
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 23 Stepping 6, GenuineIntel
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_LEVEL=6
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_REVISION=1706
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ProgramData=C:\ProgramData
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ProgramFiles=C:\Program Files (x86)
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ProgramFiles(x86)=C:\Program Files (x86)
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ProgramW6432=C:\Program Files
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PUBLIC=C:\Users\Public
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] QTJAVA=C:\Program Files (x86)\Java\jre6\lib\ext\QTJava.zip
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] SESSIONNAME=Console
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] SystemDrive=C:
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] SystemRoot=C:\Windows
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] TEMP=C:\Users\bomholt\AppData\Local\Temp
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] TMP=C:\Users\bomholt\AppData\Local\Temp
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] TNSADMIN=d:oracleproduct11.1.0db1\NETWORK\ADMIN\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] USERDOMAIN=sbsm6300
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] USERNAME=bomholt
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] USERPROFILE=C:\Users\bomholt
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] VS100COMNTOOLS=C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\Tools\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] VS90COMNTOOLS=C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\Tools\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] VSTO_SUPPRESSDISPLAYALERTS=0
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] windir=C:\Windows
[6300 @ Tue Dec 21 16:49:35 2010] [(unknown facility) iTunes.exe] AMDeviceCopyValue (thread 9616): There was an error getting the value for [com.apple.mobile.iTunes]:[] from lockdown: InvalidResponse
[8416 @ Tue Dec 21 16:49:50 2010] [YSLoader AppleMobileDeviceHelper.exe]

I had a little time to elaborate with and getting involved more deeply. I found out that there was an old installation of IrfanView (some older version) which probably interacted with the iTunes. After unistallation both iTunes (including registry entries and all files from disk) and that sh*t (=IrfanView), the new iTunes installation ran properly and the problem was solved.
It could be caused by the exact combination of: Win7, iTunes 9 or 10, IrfanView, Lenovo T400 and probably something more I cannot recognize .
p.s. During the problem solution I bought me a brandnew iPhone 4 so I was able to test it both with iPhone 4 and iPhone 3. The result was - It does not matter what iPhone do you have...

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