IPhone isn't recognized by iTunes 9, but my iPod mini syncs fine

Uninstalled iTunes, reinstalled iTunes (multiple times), put iPhone in recovery and DFU modes, and nothing. Windows only recognizes it, and when I put my iPhone in recovery mode, it was "installing the device software", but later failed saying "the file specified could not be found". Apple Support was of no help. Any suggestions?

angel265 wrote:
I've gone through the steps of that article already. I'm all set with the USB port and the cable. It's been recognized perfectly on my computer before, I just connected it a few days before I updated iTunes. The software on my iPhone is fairly recent too (3.0.1). My iPod mini is several years old and is still being recognized by iTunes. The Apple Mobile Device service is running and I've restarted it several times. I have McAfee VirusScan 8.5 and Malwarebyte's Anti-malware.
Is the iPhone recognized correctly on another computer?
Since the issue didn't occur until you updated iTunes, you may want to look at the security software on your PC.
You can try restoring McAfee to defaults, as suggested in this application conflict article: http://support.apple.com/kb/TS1609
You may be able to bypass some conflicts by putting the PC into a selective startup mode, as described here: http://support.apple.com/kb/HT2292
-Jason

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Try Resetting Your iPod while it's connected to the computer.
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Put the phone in Recovery Mode and restore:
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See
iOS: Device not recognized in iTunes for Windows
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paying special attention to item #5
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Message was edited by: Rob X

Have you tried to reset the iphone, holding the sleep and home button together for 10 seconds?
Also, a firewire cable only charges the iphone. You will need a usb cable to sync - the usb cable does not allow for charging I think.
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Hey all,
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Have you tried to reset the iphone, holding the sleep and home button together for 10 seconds?
Also, a firewire cable only charges the iphone. You will need a usb cable to sync - the usb cable does not allow for charging I think.
When opening the preference window in itunes, there should be a Sync icon, all the way to the right, when clicking on that Sync icon - I think it is the iphone icon - does the name of the iphone appear in the window?

IPhone isn't recognized by iTunes 9, but my iPod mini syncs fine

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