IPhone isn't recognized by iTunes, and when it is, data speeds are slow!

Hey all,
For the last few months I have been having an issue with the drivers on my computer for Apple iPhone. Before, it would connect to iTunes just fine, and would work flawlessly. Now either it connects to iTunes and it being recognized by Windows Explorer as a camera doesn't show up, or Windows Explorer picks it up as a camera, but it doesn't communicate with iTunes. I have noticed that when the PC picks the phone up as a camera, "MTP Device" shows up under "Portable Devices" in Device Manager. When iTunes can pick the phone up, it shows up under "Universal Serial Bus controllers" as "Apple Mobile Device USB Driver".
I have tried various tricks with driver installing/uninstalling. If I want my computer to connet to iTunes, I need to uninstall and reinstall the driver with my iPhone connected, or it doesn't work at all. It appears as a hardware error and driver error before I uninstall the driver. Deleting the driver software does nothing. When I do this trick, the transfer speeds between my iPhone are slow. An example is, it takes 5 hours to synchronize 161 songs to the iPhone. If I can manage to get the iPhone to show up as a device under the USB controllers, transfer speeds between the computer and phone are normal. Changing the USB cable and chosing a different port doesn't help. A complete restore of iOS software revealed no results. I just started with a clean OS install a half a year ago, I am not looking forward to wiping my OS to fix this... any help on fixing this? Thanks.

Have you tried to reset the iphone, holding the sleep and home button together for 10 seconds?
Also, a firewire cable only charges the iphone. You will need a usb cable to sync - the usb cable does not allow for charging I think.
When opening the preference window in itunes, there should be a Sync icon, all the way to the right, when clicking on that Sync icon - I think it is the iphone icon - does the name of the iphone appear in the window?

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