IPhone/iTunes enhancement request...
I would be super-appreciative if someone could point me to where (who, etc.)I can go to post enhancement requests for new versions of the iPhone OS and it's interaction with iTunes.
Would really appreciate being able to add more than 11 pages of apps to my iPhone, without having to go to wierd un-documented procedures, and then not be able to manage all the apps and re-arrange them within iTunes.
Would like to see the ability to add a significant amount of more pages to the app springboard, (I would expect that a full dotbar of pages extend to the edges of the screen, something around 20 pages, IIRC...) and be able to manage those through iTunes properly.
I'm unsure as to why the 11 page limitation.
The other idea is to have "profiles" within iTunes so that you can sync certain applications within the profiles so that you can change sets of apps based on need.
I would be super-appreciative if someone could point me to where (who, etc.)I can go to post enhancement requests for new versions of the iPhone OS and it's interaction with iTunes.
http://www.apple.com/feedback/iphone.html
Matt
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i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on the phone
What is the precise wording of the error message that occurs on the old iPhone when attempting to do a backup?
Are you attempting to backup via iTunes on the computer or iCloud? -
I am using iphone 4 and just updated the software on my mac but wanted to restore my calender/contacts/messages after backup. itunes is requesting for a password to restore backup but it is not accepting any of my iphone passwords. what password does it require? If i cannot remember this then how do i continue backup without the password request?
If you have a corporate Exchange account set up on the phone, the administrators can require encrypted backups. Try using your Exchange password.
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We could not complete your iTunes Store request. The host is down - NOT iphone
Running 10.5.8 (Leopard) and keep getting this pop-up error on iTunes
We could not complete your iTunes Store request. The host is down. There was an error in the iTunes Store. Please try again later.
I'm running 10.5.8 Leopard on a G5 Quad Core PowerMac tower. Now I'm NOT even trying to access the iTunes Store - and it's more than just an annoyance - when the warning comes up it blocks out all local sharing until the error message is cleared away (which means manually going to the host computer that runs my iTunes for my home, clicking OK to make it go away, only to have it come back again.). I experienced the same issue on my other computer, a Mac Mini (Mid 2011) running Lion, so it's not the OS necessarily.
Now I poked around and this message has come up in the past, but only mentioned in iTunes discussions as it relates to use on the iPhone, NOT on desktop machines. If I log in as a 'test' other user the message disappears. I've trashed preferences, checked them and repaired them. I've even tried a clean install of a user to make it go away. That worked on the Lion machine but I'm not about to waste the HOURS it took to do it again. I also read that this could be the iTunes store thinking that there was some kind of purchase in queue at their end that you need to call in and have removed - a kind of "ghost purchase" if you will - and that cleared some people's problems. But again, not in desktops but in iPhones.
Anyone else have a suggestion how to get this ANNOYING error, that's not an error, to go away>I powered off the phone and reconnected with the same result. Is that what you meant?
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HT1766 when restoring the backup from itunes the iphone refuse the request
When restoring the backup from itunes the iphone refuses the request. How to restore to its original OS version?
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Also... See Here > Configure security software -
Can not activate 3g iPhone "We could not complete your iTunes Store request
I am unable to activate my new 3g iPhone. The AT&T store said they could not get to itunes either it was down. I had to activate at home. Now I can not even use my new 3g iPhone
I get the message
"We could not complete your iTunes Store request. The Network connection timed out." My internet connection is fine. I have spoke to original iPhone users and they can not connect in fact one has a bricked phone that can not be used right now.
Anyone have any ETA for when this will be resolved? I assume iTunes can not handle the load of all the users?I just had the same problem - I was trying to upgrade, the phone went through all it's stuff, then couldn't connect to iTunes. Sounds like Apple is once again taken aback by user demand... huh.
I wish Apple would stop people from trying to update if they can't accommodate. I now have an unusable phone, and would have been happy to wait a few days to upgrade the software if I had known... should have guessed after all the trouble I had when I bought it last year, but I thought they would have learned! -
After update my iphone using itunes it requesting to put invalid sim
after update my iphone using itunes it requesting to put invali sim
Sounds like your phone was unlocked in an unapproved manor. Updating it locked the phone so now your sim is invalid. You need to figure out what carrier your phone is locked to and se if you can open an account trhough them or see if they can unlock it.
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Enhancement requests do seem to be worthwhile in the end...
Having requested the continuous/shuffle music video playback several times in the last 18 months or so, and urged people to do so via...
http://www.apple.com/feedback/appletv.html
...it has finally been implemented and I'm chuffed to bits.
Well done Apple, this is a superb enhancement though why so long to implement ?
Personally I feel this was a huge oversight for AppleTV ever since it was realeased, and seriously hindered both use of AppleTV as a media extender and obviated the point of buying music videos unless you watch them on portable devices which I don't.
I had become increasingly negative about the prospect of ever seeing this feature
appear - this cat doesn't wear a hat so I'll have to eat something else instead!
I am now likely to spend a fair amount on music videos at iTunes Store having vowed not to do so again as having to select each one manually to play was tedious to say the least.
Really baffles me how Apple have missed the opportunity for revenue from music video sales via AppleTV, particularly when iPods had the shuffle feature.
As I commented a few weeks ago I think perhaps priorities since 2.0 update have been to get the store up and running properly before implementing enhancement requests or new features.
Very pleased Apple have finally implemented this extremely useful feature, it may not be pointless in using the link above, it just takes time.
So the next thing we should do is think of things to officially lobby for in future updates.
My top 3 would be:
1 - Allowing connection via USB to rescue data from AppleTV for users who've had hard drive accidents/msihaps and haven't backed up recently - fact of life it happens even if you're careful! Files with DRM are safe from unauthorised use and those without DRM are no less secure than they were before anyway. This could even be done by only allowing AppleTV to dump media to an external USB device instead of allowing an external connection to AppleTV itself, and could be controlled from say a backup menu option. Alternatively full manual bidirectional drag and drop of media via iTunes to/from AppleTV could be implemented with a mode to prevent a new sync library connection wiping existing content.
What's in it for Apple? Huge boost in consumer confidence that Apple allow them to easily recover their personal files in the event of a problem - there should be no need to hack or dismantle AppleTV just to get at your data. Just think of all those people saying thank heaven I had an appleTV as my Macbook died and I'd forgotten to backup those wedding photos etc. We see examples of frustrated users almost daily with this problem.
2 - Additional codec support - it's all very well saying h264 is the best thing since sliced bread and the current Apple/Apple Store standard, but the limited video codec support is probably the biggest hindrance to AppleTV becoming an extremely popular media device. It has the slickest interface of commercial products but many prospective customers have files in long established older formats that are incompatible without prior time consuming and quality degrading transcoding. Locking down AppleTV in this way alienates many potential users. The argument about the source of files in other formats may have some validity, but it is not Apple's job to infer that a user's file is of dubious origin simply for not being in h264 format. I am not condoning filesharing/torrents etc merely saying that most people have older files in older formats they want to use without conversion. Many DVD players allow playback of DivX (never use it myself), and if there's a licensing issue offer playback as a per device plugin option paid for by the user in the same way the QT MPEG2 pluging is offered.
What's in it for Apple? Happy customers who would simply use something else like a PS3 to view their files and not buy AppleTV. New customers who would not have purchased otherwise. Happy customers who no longer need to trasncode files to watch. You'd be happy with being able to use older files, but would also get the benefit of using iTunes Store for new things.
The overhwelming thing would be a sense of 'fair play' gained by the consumer. For me personally since 2.0+ the device's overwhelming iTunes Store based menu design sticks in the craw and has relegated MY content to the bottom of menus. Give us the best of both worlds - an iTunes Store top level section for purchases and separate simple top level sections for combined personal/purchased media as in software 1.0/1.1. In essence declutter the menu system for playback lumping all the purchasing/preview/search options together.
3 - Tricky. Most useful would be an AppleTV SDK and 3rd party plugins/apps via iTunes paid and/or free similar to the iPhone model - I can live without widgets/visualisers/social networking plugins etc but they would be valuable to many users. As far as I know the iPhone Apps have been a huge success - no reason why not on AppleTV too, though commiting to this pathway would probably be very expensive in terms of developing a secure/sandboxed environment for running apps/plugins unless they could port the iPhone software fairly simply.
Anyhow, once again delighted Apple have added the music video feature - I will start buying music videos from iTunes music store again. Bad for my wallet but good for Apple and AppleTV. Perhaps I should be thankful and consider how much I've saved not buying music videos in the last 18 months or so.....
What would you like to see? Some things will be impossible/hardware limited, others quite feasible.
Discuss, but also use the formal feedback link to give enhancements any chance to appear!
Let's all help make AppleTV a success, and hopefully the media extender to beat!
AC
typos - Message was edited by: Alley_CatChenks wrote:
to be honest, adding playlists (or whatever it is) for just music videos is of no use to me.
it is playlists for tv shows that i need. ie the capability of playing episode 1 to 5 of a particular season back to back.
Funny isn't it, how we all do things differently, have different preferences, enhancement wishes etc.
For me it's not really a big chore to watch an episode then to manually start the next assuming I or Mrs AC are still awake!
For episodes of short duration say 5-15 minutes I appreciate this could get annoying, and for longer episodes I suppose we are used to Play All type options on DVDs.
If these are iTunes TV Shows you're stuck at the moment, but if they're say 'home recordings converted for AppleTV' you could theoretically get round it by setting their types to Music Video. Clumsy but it should work.
I'm sure you can see the benefit of playlists/shuffling for music videos that may be 3-4 minutes each on average. I rediscovered dozens of iTunes Store music video purchases last night and thought 'yes, this is one of the big reasons why I bought AppleTV initially' - it did not say anywhere that AppleTV could not do this somewhat logical task - assumptions are dangerous though and invariably you only find out the full capabilities of products when using them.
additional codec support ? i would say there is no chance of this. x264 is pretty standard theses days (if you discount the pirate industry). x264 is even used for HD TV in the UK.
I agree, there's more chance of Tony Blair making a comeback!
Piracy is rife and I do not support it.
My views on fair use of media you personally own are quite different.
It's not the codec/container that's the issue it's how the material was acquired in the first place - it may simply be your home videos, digitised off-air recordings etc that is in a 'legacy' format that you don't want to transcode. We know from the modders that most other SD formats are playable on the current hardware so that's not the issue.
Take say an Elgato EyeTV device - I can record anything off-air, edit and transcode for AppleTV or just transcode unedited automatically. How much more sensible it woudl be if AppleTv simply supported the MPEG-2 transport stream playback rather than wasting time and computing/power resources doing the transcode.
I have some some standard video-CDs I made on a PC in the late 1990's, how nice it would be to be able to play the MPEG-1 content back without fiddling - it's not as though converting to h264 will do anything for the quality!
AC -
Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Hewlett-Packard hp workstation xw4200
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B4A009D5EBF0
Current user is an administrator.
The current local date and time is 2013-10-08 22:38:51.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA Quadro FX 540
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {CF4127E8-FA53-4985-9CB6-F74A04C92757}
Description: Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
IP Address: 10.0.0.1
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.0.138
DHCP Enabled: Yes
DHCP Server: 10.0.0.138
Lease Obtained: Tue Oct 08 22:19:05 2013
Lease Expires: Tue Oct 15 22:19:05 2013
DNS Servers: 10.0.0.138
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-10-08 22:21:42.Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?
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We could not complete your iTunes Store request. The network connection could not be established.
After receiving the above response, an additional error is displayed. We could not complete your iTunes Store request. An unknown error occurred (-50). There was an error in the iTunes Store. Please try again later. I've received these responses for the past 3 hours. I'm also getting an error on my iPhone (Cannot connect to iTunes Store). Does anyone know what to do to resolve this issue? Thanks.
Been having this trouble all evening. I use iTunes Match at work so I can leave my external hard drive at home. As a guitar teacher, I rely on it for work. It's mildly comforting to see that others are experiencing this issue and that it's not a problem with my Macbook Pro. I hope Apple fixes this soon!
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When I try to open the home page in my Itunes I get the message "we could not complete your itunes store request. The network connection is not be established. There was an error in the itunes store. Please try again later." It had been working just fine, in fact I had just purchased a song & edited my itunes account. Could changing the name on my account have cause the error message or is something else going on? This is a brand new computer.
I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless. -
When I try to connect my newly restored iPhone 4 with iOS 7 on it to iTunes, it doesn't work and tells me "We could not complete your iTunes Store request. The network connection was reset." My network connection is working perfectly fine.
Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen -
"Cannot complete iTunes store request..." error solved
As posted elsewhere here, repeated clicking between "iPhone" and any other header such as "Music" or "Playlists" in the iTunes browser has solved this error message:
"Cannot complete iTunes store request - network connection was reset. Make sure your connection is active and try again."
After about 45 minutes I got the message: "Restoring iPhone from backup"
It is now sloowwly restoring my original iPhone (No usb 2.0 on the old PowerBook G4 400)
Hammered Apple servers = tried patience. Keep trying!I don't know if this will help you guys, but it worked for me...
I've been having the exact same problem since upgrading to iTunes 9. Installed the recent update to 9.0.1.8 with no change--still no icons when the Store comes up, long vertical layout, 306 error when clicking on anything.
I'm on an older Windows box with XP installed, Safari 4.0.3, iTunes 9.0.1.8. I use Firefox for the web. Though it WAS installed, I had never used Safari on this machine. Went to take a look at Safari and see if there was anything wrong.
I found that Safari was NOT set up properly to get through my Firewall--again, I had never used it before. As soon as I got the internet settings right in Safari and made sure it could get to the web properly, I re-launched iTunes and lo and behold the Store worked properly. This was NOT a problem with iTunes 8. Apparently everything with Safari needs to be kosher before the iTunes 9 Store will work.
Maybe you all have done this already, but it immediately solved the problem for me. Hope this helps someone. -
How do I fix a ipad that is "disabled"? When we connect to itunes it requests a password that must be typed into the ipad - which we can't do because it is locked.
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
RE: We could not complete your iTunes store request. There is not enough memeory available
When Trying to download apps the message
'We could not complete your iTunes store request. There is not enough memeory available. There was an error in the iTunes store. Please try again later'
Appears. This message has been appearing since last week.
HELPI have a possible solution.
I had same problem. Latest iTune, Latest iPhone.
Called the Mac Store, they put me to tech support - did not solve the problem
Uninstalled & reinstaled iTunes - did not solve the problem
What made the problem go away is this:
Updated half of the apps directly on my iPhone while connected on WiFi.
Ran a sync
iTunes transfered updates from iPhone to iTunes
Then when I tried to download the remainig updtes in iTunes it worked with no problem.
Now there is no problem. Looks like the install of updates directly worked like a roto-rooter. Does no make sense but it worked.
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