Iphone itunes match not working over cellular network.  songs are grey but not playing.  help

Need help with itunes match on iphone.  seems to not play songs over cellular network.  songs are grey but no access

Hi rulffers,
From your post I understand that you're unable to play songs from iTunes Match on your iPhone.  To troubleshoot this issue please follow the steps in the article below.
How to troubleshoot iTunes Match - Apple Support
Have a great weekend,
Alex H.

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