IPhone + iTunes + Update 1.0.1 = Frustration
Here is my error.
iTunes could not contact the iPhone software update server because you are not connected to the internet.
Here are the facts.
• I am on a LAN line at work.
• I could access the iTunes store.
Help?
Is it even worth updating?
You should change the title to
iPhone + iTunes + Update 1.0.1 + At Work = Frustration
Because for me iPhoneiTunesUpdate 1.0.1+At Home = No problems
I updated to 1.0.1 at home without any problems. I'd suggest you do the same. I think your workplace might have some type of firewall filtering in place that's denying the download.
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since updating itunes and the software on my iphone 3 I am NO LONGER able to play my videos on the iphone! They're bought videos through itunes that I could play before. Annoying. Can someone please let me know which software *****? iphone/itunes update?
OH and before you say "use the video app" that's what is no longer working..since updating itunes and the software on my iphone 3 I am NO LONGER able to play my videos on the iphone! They're bought videos through itunes that I could play before. Annoying. Can someone please let me know which software *****? iphone/itunes update?
OH and before you say "use the video app" that's what is no longer working.. -
ITunes won't find new iPhone and update invalid signature
Trying to restore from iPhone 4 Restore backup to new iPhone 6 (Windows 7) and encountered the following......
When trying to connect the new iPhone 6 to my existing iTunes account, iTunes would not show the device (couldn't find it). Received a popup that stated the phone could not be recognized and an update to 11.4 (12.1....) was required. [[ I found this strange since I just updated and backed up my iPad and old iPhone 4 last night in anticipation of getting the new iPhone 6 today.]]
I tried the update multiple times but it would stall 15 minutes in and give the message "invalid signature" and error out. I looked through many comments on this support sight, read what related help was available through iTunes help, etc, and spent HOURS trying each one (listed below). A combination of a couple of steps finally worked for me so I am sharing this to hopefully save you some time and frustration. MUCH frustration.
Tried but did not resolve..... updated new phone to current 8.1.1 and made sure 'Find My Phone' was turned off.
Tried but did not resolve..... downloaded iTunes manually from within iTunes.
Tried but did not resolve .... downloaded iTunes manually from Apple.com downloads.
Tried but did not resolve..... downloaded Firefox (an alternative browser) and manually downloaded iTunes again from Apple.com.
WARNING: The following resolution will wipeout any previous iTunes settings like views, organization, etc. It will also wipeout any previous setup already done in your new iPhone other than fingerprinting, language and date/time setup. Email accounts, setup preferences, etc, will be wiped. Also, your old phone will no longer work with iTunes - apprently this new software issue will only recognize one phone. Your music, contacts, most apps (I did lose a few), if backed up from your old phone properly before starting this process will 'Restore' to your new phone in the updated iTunes.
Tried and worked..... Closed iTunes. Went to Start on my computer, typed itunes64setup. I had two itunes64setup listed due to the first manual download from Apple and then the one done again via the Firefox browser. I chose the one downloaded from the Firefox browser - not sure it would make a difference. (If you have two listed, Hover your mouse over each and it will give you the times of when they were downloaded). Right click on the itunes64setup and choose 'Run as Administrator'. (You may incur issues with this step if using a work proprietary computer.) Opened iTunes and plugged the iPhone 6 in and it recognized the phone. I was then able to 'Restore' info.
Since I had already tried the manual downloads, I am not sure if they were necessary and maybe running the itunes64setup only would have resolved the issue. If you are addressing the iTunes update iPhone 6 issue and try the itune64setup without the manual downloads, etc, and it works, please update this support entry so others can follow your lead.
Thanks!
What Apple is not telling (WARNING) their faithful users about is that they obviously have software issues for existing users in the 'Windows' world when upgrading to the newer phones and to do so you are going to need to spend some time and effort. This is strike two for me, just coming off the 8.1.0 iPad 2 upgrade debacle Apple put so many of us through. Shame Shame, Apple! It's called Q/A and should be applied to all your users environments and not just those who have everything new in an Apple/Mac only world. There are more of us that don't. Thx!Step one : Please restart EVERYTHING involved. This means your cable modem / dsl router, Airport Base Station if you have one, your computer, your iPhone / iPod Touch / iPad (2) if applicable. Shut it all down and power it all back up in the appropriate order (modem / router / computer, et cetera)
Step two : Make sure you have the most recent version of all software. Verify you have the latest version of iTunes and the Remote software. Check to make sure the AppleTV has no updates as well.
Step three : Enable Home Sharing on all applicable devices.
Step four : Make sure the AppleTV and the computer are both hooked up to the same network, wireless or otherwise, and make sure if you have a non-Apple router anywhere in the mix it is allowing traffic to flow freely between all the Apple tech. Apple has specific documentation on this. Search the Support site for "Apple TV: TCP and UDP ports and protocols used" and make sure none of those ports are being blocked by the router or any firewall software you may have running, like Zone Alarm.
Step five : Fire up the Remote app on your phone, and let it search for your AppleTV. There should be no passwords required anywhere if the Apple tech is properly talking to one another.
Step six : If all the above still doesn't work, then call in a professional who can get eyes on the equipment and do a proper job of troubleshooting.
Please let us know if this does not help. -
After 11.1.3.8 iTunes update my iPad & iPhone will no longer finish sync ?
Hi , after most recent iTunes update my iPad 4th gen & iPhone 5s will not finish sync ?
It see's the device starts to sync gets to waiting to apply changes then gets stuck, then I get a window pop up saying unable to finish sync ?
This is really frustrating , as I use the iPad as a Dj ing tool so I sync it a lot to keep it up to date .
I've tried a few things and nothing works :(
I don't want to restore as I've got bookings and worry that if I do that then it still won't sync then I will be stuffed.
It's all been working fine before both iPhone & iPad are on iOS 7.0.3 I synced both Monday with no probs , updated iTunes yesterday now no sync .
Please help .ChipGore,
I am having the same issue on "There is no indication that syncing calendars is even an option in iTunes, and there used to be! (not happy right now)"
My MacBook Pro running on OS X 10.9.1 won't even sync calendar with my iPhone right now.
Have you got a solution yet?
Gideon -
Itunes keeps crashing with Windows 8.1 and doesn't recognize my iphone or ipad to syn. Frustrated!!!
After new Itunes update ... it keeps crashing with Windows 8.1 and doesn't recognize my iphone or ipad to syn. Frustrated!!! I have unninstalled it .. installed it, but nothing happens. I even loaded an earlier itunes version, it worked without crashing, but it still did not recognize iphone or ipad.
Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
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itunes not recognising iphone 3GS. iphone is in a loop of searching..with image of connector to "itunes" on screen. Very frustrating - please help
Check first if your iTunes is up-to-date. If it's updated, try using a different cable or try plugging it to a different USB port.
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I have attempted all of the above suggestions and am still receiving the same error message. I have also turned my internet security off and have received the same message. I am using a dongle for my internet, would this make a difference?
Okay I haven't been able to update my iPhone ever since I updated my iTunes to the 8.0 version either! I just followed your instructions and changed the setting on my control panel and then asked to update and it started updating and after about 10 seconds it popped up with the same message that iTunes could not contact the iPhone software update because you are not connected to the internet. Check back or try again later or whatever. So I went back to the Internet Connections to make sure that my changes saved and they did but it still will not update my phone...this is soooo frustrating!!!! Please help!
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Latest itunes update disbled my iphone personal hotspot on 1-22-2014
On 1/22/2014 I downloaded the latest itunes update. When it was done itunes would not recognize my iphone and my computer would not connect with iphone for internet. I use my iphone4s as a personal hotspot to access the internet. I had to do a computer system restore just to get the phone and computer to work together via USB cable to access internet. I then was able to update the Ralink driver to enable wi-fi. I seem to have everything working now. Why did this happen? Should I ever allow itunes updates again?
SOLVED, BY MYSELF
Ok, so I had to post this because I didn't get any help anywhere, and I hope that my experience will help others. I can't tell you how many times I tried uninstalling and reinstalling itunes to see if that helped. No. What I finally did out of frustration, is under add/remove programs, removed everything apple related from my pc: itunes, safari, quicktime, apple application support, apple mobile device support, apple software update, bonjour, and mobileme. Then I reinstalled itunes. Finally itunes recognized my iphone, and I didn't lose any of my music. Hope this helps everyone who has had a similar problem running windows xp. -
Iphone 6 lost connection error when PC READS the phone since iTunes update. t
Lost connection error when trying to sync iphone 6 since iTunes update. Has anyone else had this issue its VERY FRUSTRATING, when the PC reads the phone?
Message was edited by: marcitymeGet a replacement nanoSIM from Rogers and see if this helps.
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Unable to Sync Video files after Itunes 9.0.3 and iPhone software update
This is my problem with Itunes- After I the Software Update program installed iTunes 9.0.3 yesterday, and I upgraded the iPhone software (to 3.1.3.) shortly thereafter. The iPhone upgrade failed (it froze). When I restarted the computer, I had to restore the iPhone and then I synced. I could not sync my video files.
The apps, music and "push" items sync perfectly. However, it ignores the Movies, Podcasts and iTunes U files.
In terms of the location for these files, all of my Library and Media files are contained in a firewire external drive. They have been there since I started up with iTunes many years ago. All worked well before the Install/Upgrade.
Problem is- iTunes ignores the pointer in Preferences/Advanced/Location and creates an empty folder, named iTunes in the Music library (in my Home directory) at every sync (even if I delete it, it recreates it on the new sync).
Question-Why does iTunes ignore the pointer, and create a new empty folder in Home?
Thanks for your help.Apparently Apple doesn't bother to test their software updates. This problem was introduced last September and has persisted through a number of updates that were supposed to address the bug. Very discouraging. I keeping holding out hope that an iTunes update will eventually fix this feature that worked fine for years before iTunes 9 was introduced.
Unfortunately, it is impractical to go back to an earlier version of iTunes.
I have reported this bugs several times (via iTunes feedback). If Apple actually reads the feedback, they never respond.
It's not like there are other vendors or unknowns involved: current iMac 24, new iPod Touch, the latest version of iTunes and iPod OS.
So what do we have to do to get Apple's attention? Stop buying music? Stop buying Apple devices? I'd love to buy the new iPad, but I'm darned if I will if they are unable or unwilling to fix this bug... -
I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?
You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.
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Does iTunes update 11.0.2 solves the problem of iPhone USB tethering to MacBook Pro?
Wondering if the itune update 11.0.2 provides any fix to the connection problem using USB for iPhone tethering.
Wondering if the itune update 11.0.2 provides any fix to the connection problem using USB for iPhone tethering.
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I had to upload itunes on a new computer and after the iphone was updated my music was not on my phone and i don't see any music on my itunes any suggestions
iTunes- How to move your music to a new computer
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
I have OS 10.4.11 and iTunes 9.2.1 (5). My iPhone 4s does not appear in iTunes. only iPhoto recognize my iPhone. Update of iTunes seems not possible. How can I make appear my iPhone in iTunes?
From the box the iphone came in:
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download fromwww.itunes.com/download)"
You will need Mac OS 10.5.8 or later in order to get itunes 10.5 or later, in order to connect your iphone. -
Since the new iTunes update 11.3, right after that I couldn't connect my iPod nano 7th G to iTunes. It kept showing me that it couldn't find my ipod, that I had to reinstall iTunes. I did that and still. And now I can't connect my iPhone 5 to iTunes to sync my music. Can anyone please help me ?
Hey zoelevi_13,
Here is an article that will help you troubleshoot this issue with your devices not being recognized by your computer:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden
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