Iphone itunes wifi - missing music after purchase

hi
i purchased a new album on my iphone through the itunes wifi store.
it worked great (amazing feature), and i played the songs for a few days.
once i sync'd with my itunes on my macbook though,
the music was lost forever.
cant find it anywhere on my mac (even through spotlight).
its not on my phone at all. the funny thing is, i even tried
in itunes to check for purchases, and all it found was the digital
booklet that came with the album. all music still lost.
i searched forums and google. couldnt find anything.
can apple ppl please let me redownload on my mac,
and tell me what not to do so this wont happen again?
thanks !

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