IPhone just stopped connecting to mail server (non iCloud) but exact same setting still work on iPad and desktop

Right in the middle to the day on Sept. 9 my iPhone 5 started getting "Cannot Get Mail" messages when trying to connect to my work mail server.  This account has been running fine for the last year.  However iCloud mail works and the exact same settings on my iPad and desktop are working without a glitch.  I have tried closing, soft rebooting, powering off etc. 

Hello there, Chris.
The following Knowledge Base article provides great recommendations for troubleshooting issues with Mail on your iOS device:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

  • HT3529 my iphone just stop connecting to my wifi and i have tried all the recommended troubleshooting with no success. Also when i send a text , it shows it coming from my email address instead of my cell #. i cant get a text going to my cell #. help

    my iphone just stopped connecting to my wifi and i have tried all the recommended troubleshooting with no success. Also when i send a text , it shows it coming from my email address instead of my cell #.  i dont receive any text going to my cell #. help

    If i understand what you are saying then you are seeing the WiFi indicator after connecting but Apps are saying that they are not connected to the internet?
    Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix can be to restart your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • Windows server 2012 R2 PXE boot is unworkable slow, I have this exact same set-up working in 2008 R2 What can I do?

    Hi there
    I'm trying to deploy a windows 7 image through Windows deployment services via PXE boot from a 2012 R2 server.
    Issue:    PXE boot is extremely slow, it takes up to more than 60 minutes for the device to download download the PXE boot
    Things I already tried to get this up and running:
    I've tried to change the TFTP block size via command prompt and via regedit
    I've changed the settings on the tab of the WDS role (go to WDS role -> properties on server -> Tab "tftp")
    Both actions resulted in PXE boot being even slower than it already was.
    To make sure this is not because of our environment I’ve set up the same configuration on a windows server 2008 R2, here PXE boot image is downloaded to the machine within 3 minutes.
    Both servers are set up through Hyper-V this is the configuration:
    2008 R2:
    Memory: 4096 MB
    1 Virtual processor
    IDE controller 2 hard drives
    Network adapter
    2012 R2:
    Memory: 4096 MB
    32 virtual processors
    SCSI controller 2 hard drives
    Network adapter
    I can’t imagine that PXE boot is not working because of the differences of the Hard drives controllers or because of the amount of the virtual processors.
    Windows server 2012 R2 seems to handle PXE boot TFTP differently in comparison to 2008 R2.
    Do you guys know what I can do/try to get this working?

    Hi Jacques Rodrigues,
    You can run Windows Deployment Services on Hyper-V virtual machines,
    that the performance will often be degraded, particularly during the Trivial File Transfer Protocol (TFTP) download phase. This phase is very resource-intensive and may
    fail if insufficient resources are available on your server running Hyper-V.
    If you are using multicast, Check if IGMP Snooping is enabled i.e. Routers that support multicasting. In particular, Internet Group Membership Protocol (IGMP) snooping should
    be enabled on all devices. This will cause your network hardware to forward multicast packets only to those devices that are requesting data. If IGMP snooping is turned off, multicast packets are treated as broadcast packets, and will be sent to every device
    in the subnet.
    The related KB:
    Windows Deployment Services Overview
    http://technet.microsoft.com/en-us/library/hh831764.aspx
    I’m glad to be of help to you!
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • HT201401 my iphones 4s battery drains so fast. i can't use apps it keeps on kicking me back o home screen. i already tried restoring it, turned on and off, rebooting it, deleted my email accounts and turning off icloud but the same thing still happens. he

    can anybody help me with my iphone 4s. the battery drains so fast and is so hot. then i can't use my apps even the settings, it keeps on kicking me back to home screen. i already tried rebooting it, i even reset everything. tried deleting my email accounts and some apps like the friend finder and iphone locater. but still, nothing happened. i dont know what else to do to fix it.

    Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.

  • Photo Stream stopped working on LT win8 still works on ipad and DT win 8

    photo stream win 8

    Hey jespeg,
    Thanks for the question. I understand that you are experiencing issues with Photo Stream. The following resource may provide a solution:
    iCloud: My Photo Stream troubleshooting
    http://support.apple.com/kb/TS3989
    Thanks,
    Matt M.

  • What do you do when you get a 'connection to mail server failed' message?

    What do you do when you get a "connection to mail server failed" message?

    if it used to work and you did not change anything then it's most likely the internet connection or the mail provider server which are having the  problem in which case you wait
    if not then they changed their settings and you needs to adjust to their new settings
    or your carrier changed their settings so they block the required ports

  • HT204053 I want to change the apple ID for iCloud in my iPhone so that it's the same ID used with my iPad and Mac. When I go to settings and iCloud in the iPhone, it won't let me change the current apple ID - how can I do this?

    I'm hoping to sync iCal via my four apple devices through the iCloud.
    Unfortunately, I used two different Apple IDs when setting up the iCloud accounts on the devices.
    How can I change the Aplle ID associated with my iPhone so that it's the same one used for my iPad and desktop?
    When I go to settings and iCloud in the iPhone, the apple ID that appears is greyed-out and will not let me click on it to change it.
    Any suggestions?

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, then sign back in with the other ID.  When you delete the account it will prompt you about what to do with the iCloud data.  If you need to migrate it and merge it with the data in the new account choose Keep on My iDevice; then choose Merge to upload the data and merge it with the new account.  If your data is already in the other account and you don't need to migrate it to the other account, choose Delete from My iDevice.

  • My iphone has lost connection to the server; I cannot get e-mails.

    My iphone has lost connection to the server; I cannot get e-mails. What can I do to fix that?

    I recently put on a PowerPoint presentation at DU, in Denver Colorado; signed on as DU guest to access Internet link.  SInce then I haven't been able to get e-mail on my Iphone - Cannot Get Mail, Server Stopped Responding.  I tried all previous suggestions, such as rebooting phone, updating software etc.  I went to MacBook Pro and tried logging on to yahoo e-mail.  Apparently there was a security risk to my e-mail account so Yahoo locked up my account.  I reset my password, it was verified through text message, and Voila it worked.  Don't forget you also have to change this on your Iphone: go into settings; Mail, Contacts, Calendars; click on your e-mail browser, then account and enter your new password, click done and it will verify on you phone as well.  Hope this helps!!!

  • Our HDB tool  just stopped connecting to the Azure virtual machine

    Our HDB tool just stopped connecting to the Azure virtual machine while it is working fine on AWS. The error we are getting is:
    "HDB -system state cannot be determined. Database connection is not available."
    Any suggestions/comments from the community?
    Thank you
    Koushik

    Update as promised.
    I just went ahead and created a new VM.  All is good!!!!
    Server 2012 (Datacenter)
    Downloaded and installed SQL Server 2012 Standard (Basic install only need the DB engine)
    Configured for mixed mode, etc.  (I did not need to change anything after the install was done)
    Opened endpoints and VM firewall ports
    Tested and worked as expected
    Then went ahead and installed IIS, Web Deploy and updates.
    All is working as expected.  Not sure what I messed up the first go around.
    If anyone comes across this and the docs don't help, just try to set up a new VM (either SQL or Server and install SQL).

  • My iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work, my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work

    my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work, my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work

    Hello there, LaruaGalliers.
    The following Knowledge Base article provides some great troubleshooting steps for your issue:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Particularly:
    Battery does not charge
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    iPhone or iPod touch displays the low-battery image and is unresponsive
    If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.    
    You should see this image when iPhone or iPod touch begins to charge:
    If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
    If the issue persists, follow these troubleshooting steps.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • How do you get your iPhone to stop connecting to face time while on a voice call? And it also does this when I'm on the phone with someone who doesn't have an iPhone. I look down at my phone while on a call and it says connecting to face time

    How do you get your iPhone to stop connecting to face time while on a voice call? And it also does this when I'm on the phone with someone who doesn't have an iPhone. I look down at my phone while on a call and it says connecting to face time

    How are you dialing these calls?

  • HT4993 How do you get your iPhone to stop connecting to face time while on a voice call? And it also does this when I'm on the phone with someone who doesn't have an iPhone. I look down at my phone while on a call and it says connecting to face time

    How do you get your iPhone to stop connecting to face time while on a voice call? And it also does this when I'm on the phone with someone who doesn't have an iPhone. I look down at my phone while on a call and it says connecting to face time

    How are you dialing these calls?

  • I've had a Samsung network extender for over a year and it's been great.  About a week ago, my iPhone 5 stopped connecting to it.  I've never had problems with this.  All the lights on the extender are blue, so it seems it's working fine.  Any suggestions

    I've had a Samsung network extender for over a year and it's been great.  About a week ago, my iPhone 5 stopped connecting to it.  I've never had problems with this.  All the lights on the extender are blue, so it seems it's working fine.  Any suggestions?

    Oh no! Lets ensure that you are connected. Have you tried to reset the Network Extender? Are other devices able to connect to the Extender? Is your Internet service up and running? 
    Share details so that we can help!
    Thank you, 
    LenaA_VZW
    Follow us on Twitter @VZWSupport

  • My iPhone just stopped working; it does not start up

    My iphone just stopped working; it does not start up!

    Try resetting it:
    Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

  • IOS 4 : removing the "can't connect to mail server" messages

    Ok, since the new Mail in iOS 4 have a "global inbox", everytime i open the app without being connected on the internet, it send me 5 "can't connect to mail server" message. So i have to click "OK" five times before being able to use the app. It does that even when WiFi is set to off.
    Am i the only one ? Is there a setting for that ? Do I have to wait for iOS 4.1 ? Does god really exist ?

    Your email provider has servers. There are no Thunderbird servers. Thunderbird is email client software that runs on your computer.
    Contact your email provider about server issues.

Maybe you are looking for

  • Diff betw SY-LSIND and SY-LILLY

    Hi, Tel me the Diff betw SY-LSIND and SY-LILLY.? Points wil b rewarded for useful answers. Thanx in advance.

  • Follow-up Activities for ERP Order (ERP_H)

    Hello, is it possible to create follow-up activities for documents which are in ERP (not CRM). For example for the quotations and sales orders which are visible in CRM using component ERP_H? Is anybody using such a scenario of CRM activities for ERP

  • Multiple version of JRE in company..How to manage? (newbie question)

    Greetings..this is a newbie question We have 48 versions of JRE running in on XP IE6 in our company. Some version beat up other JAVA applications. It's a mess. How can anyone manage this many versions? Can we consolidate down to a few versions? I saw

  • Combining files

    First, I am trying to merge 2 pdf files (one is 6pages and the other is 2 pages} into one linkthis one file to my website. Also I would like to use only 1 page from the 6 page file and both of the 2 page file. I have the free version of Acrobat with

  • Activation error with Adobe Digital Editions 3 on Windows 8. [was:Question]

    I have installed adobe digit editions 3 on a windows 8 machine and it will not let me authorize the computer comes up with an activation server error, please help