IPhone keeps causing Entourage to re-download messages from POP server

Hi guys
I'm using a standard POP account, which downloads to Entourage leaving copies on the server (so I can use Webmail when when I need to)
Now I've added the account to my iPhone 3G, the iPhone accesses the account, downloads messages fine.
But if my Entourage then tries to access right after I know the iPhone has, it can't get in for a minute or 2, and then once it does Entourage just downloads all the messages again even though it's already had them.
Has anyone else had this problem and any idea how to stop the iPhone from making Entourage think there's new messages to download? I'm almost at the point where I'm going to have to NOT use the iPhone Mail program and access via Webmail in Safari!
Thanks!

I think you'll need to set the account up as an IMAP account instead.
That way it will be in sync with your PC and your e-mail server all the time and you can delete or read on any device.
Most e-mail providers have IMAP as well as POP servers so it's worth asking.

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Mail 2.1 recently stopped downloading messages from POP server

Hi there,
I am struggling with this one.
My mail has previously been workoing no problems, through a POP server (doctors.net.uk)
Since 26/06/06 it has stopped downloading messages from the server.
I can send mail from Mail no problem and it appears on the server.
The system preferences/network is fine.
The connection Dr tells me that it can access the account no problem.
The SOCKS proxy is not enabled.
I even altered the POP account preferences to delete all messages from the server older than 1 month (previously not enabled) whic it duly did without problem.
When I click get mail, it spins, there is no error message, but no new messages appear.
I have followed this with my POP account service who insist all is fine at their end.
Any ideas?
Thanks

Try this in case the problem is that Mail is actually downloading the messages but they are being incorrectly processed by the rules:
1. Quit Mail.
2. In the Finder, go to ~/Library/Mail/.
3. Locate MessageRules.plist and move it to the Desktop. If there is a file called MessageRules.plist.backup, move it to the Desktop too. You may also see MessageSorting.plist files there; this is where Mail 1.x stored the rules, and they are no longer used by Mail 2.0, so just move them to the Trash if you see them.
4. Open Mail. As a result of removing the rules file, the junk filter will be disabled now. You may want to either tell Mail to go offline immediately after opening it, or shut down the Internet connection before opening Mail, to prevent it from downloading anything until the junk mail filter has been enabled again.
5. Go to Mail > Preferences > Junk Mail, enable junk filtering, and configure it however you wish.
6. Go online again if you went offline in step 4.
If the problem persists after doing this, then you know the rules have no bearing on it, and you may move the files on the Desktop back to the ~/Library/Mail/ folder, overwriting any files Mail may have created anew there (quit Mail first).
Note however that, if you want to test this with messages already on the server, you need to also remove the MessageUidsAlreadyDownloaded2 file again.

No way to remove deleted messages from POP server?

I've checked around, and this seems to be like a MAJOR shortcoming of Mail.
I have Mail set to leave mail on the server for one day. This way, if I boot on my Windows partition or check webmail, my recent messages are still there.
I primarily use my Mac for checking mail. I have many rules to sort my incoming (good) mail based on clients. I also get a lot of spam and unwanted mail, which mostly winds up in my junk email folder. So I delete it immediately.
My problem is that when I check the mail from other sources, such as webmail, I have to deal with the SAME junk messages all over again.
When I used to use Entourage and other clients, there was a preference to remove messages from server when they are trashed on the local mac. Mail does not seem to have this handy feature.
There is an option to delete mail moved from the inbox, but due to my sorting rules most of my good mail is removed from the inbox (and into client-specific folders). Also, some mail is move into junk incorrectly, and therefore moved back to my inbox by me. So this option will not work for me.
This is making it hard to use mail as part of a multi-machine/platform workflow. I like it otherwise, but it seems pretty lacking in this respect, and I am disappointed with it.
Any ideas?

What you're asking for isn't possible, not even with Entourage. You already set Mail to keep your messages for one day on the server after you retrieve them. But then you say you want it to delete them when you trash them on your Mac. Unless you are connected to your webmail server, how would you expect the server to magically discover that you've trashed something? Not even Entourage can do that; you had to have been connected to a mail server at all times in order for Entourage or any other mail client to do what you claim.
If you don't want to deal with seeing the same messages again, then you need to set Mail to delete the messages from the server as soon as it retrieves them.
Mulder

Deleting Messages from Pop Server

I downloaded the new software and now my phone is deleting messages from the server when I delete the message from my phone. I checked the phone settings and it was set on "never" under deleting from server. Is this a bug in the new software. Is there a fix?

Wjosten,
Thanks for your continued responses.
How old is the info you got regarding Earthlink settings? I went through both my account settings, and my Webmail settings, and could not find the exact settings below. In fact, this seems to be more of a setting when you set up a desktop mail client (e.g. Part of Outlook setup). See here for an example: http://support.earthlink.net/articles/email/setting-up-outlook-2007-to-send-and- receive-email.php (it is on the last screenshot)
Regardless, I only use the webmail, and I thought that if I delete mail on the iPhone, then the setting on the iPhone to delete mail from the server should do that.
Any thoughts on whether there is something buggy with the iPhone? I had another strange iPhone problem which was fixed by deleting the acccount, logging into Gmail and recreating the account. The problem was that Gmail on the iPhone would let me send new mail, but if I tried to Reply to a message, it would not work and the error was that there was no password!

Selectively remove messages from POP server

The one feature that is preventing me from using Mac Mail is the absence of a way (that I can find anyways) of selectively removing mail from the server.
In Entourage you can click on each or any number of messages and choose to remove those messages from serve. This is invaluable to me as I do not want to have to see all the junk mail or mail I have delt with when I get home. However may messages I do want to keep. Others I can delete from Entourage knowing I can deal with them later at home as they will stay on the server.
I know you can have mail removed once it is moved out of the in box however that means that all the mail that I want to keep on the server, I can to keep in the inbox. I do not want to have a huge number of email stay in my inbox just so I do not have to remove from server.
I would like to use Mac Mail to be able to use the spotlight features.
Anyone know of a way that I may have missed to do what I can do in Entourage?
Thanks

Guys,
I have the same reservations about using Mail - I want to selectively delete mail from the server. I am using 10.3.9 and Mail 1.3.11 v622. Can I use Raymac's workaround? I did not see a Get Info when I tried to find one... What is the most current version of Mail that will work with 10.3.9?
Thanx,
Don

Downloading emails from POP server?

Hi,
So I have configured my yahoo plus email account via POP with my Mac Mail and all settings seem correct with no errors. It will then start downloading my emails off the server and into my Mail.
The problem is when it reaches 1326 messages inbox, it will simply stop downloading them leaving 12325 messages on the server un-downloaded.
Then when it tries to download these messages in the 'Mail Activity' it will display 'Incoming Messages: 12325' with a fully downloaded bar which will flash up the disappear without any action being performed.
If I click on 'Get Account Info' it says 'Checking Sizes' and all the messages will appear which are to be downloaded but it won't.
I have tried (all failed):
* Triple checking account details
* Removing and re-adding account
* Marking all as read as I go along
* Moving the downloaded emails to a separate mail box
Please Help!
Gaz

Hello and welcome to the Apple Discussions,
Something similar happened to me with a gmail account with several thousands of emails. As far as I could get, it took some time to the server to allow such number of queries, and increasing the auto check time to 10 minutes, they ended up downloading fine.

Mail re-downloads messages from POP account

Mail keeps downloading the same messages (ones that have already been downloaded)each time it checks my Yahoo! POP account.
I tried deleting the file 'MessageUidsAlreadyDownloaded' file in the 'user folder/Library/Mail/POP account folder/' but that didn't fix it.
I am using Mail (1.3.11) in OS X (10.3.9)
thanks,
Jory

Thanks, Tom, but that box is checked and the dropdown menu below it says after one week. I like to keep them on the server for a week, just in case I need them backed up somewhere.
I failed to mention that I have had my mail set up for two years now without seeing any issue like this. I also have multiple email accounts (all with pretty similar if not identical settings) that are not having this problem.

I cannot download messages from the server - although the line at the bottom says they are being downloaded.

When I try to download, a pop-up appears showing AVG is scanning emails, and the line on the left bottom says dowloading 1 of x messages, and nothing further happens. When I go to server and open web mail, the messages are here and can be read, but won't download to desktop.

Don't let AVG scan your Thunderbird profile folder.

Keep recieving email messages from pop server

I set up my hotmail and roadrunner emails to go to my phone but have noticed that if I delete one, I often get it again and again. I have checked the settings on my phone and they appear to be correct. I have no trouble sending/recieving. I'm just tired of getting the same email multiple times. If I do not delete it, I don't get it again. I would love to be able to delete them without them coming back! Also, I am getting emails from a while back (before I even got my phone) that are showing up as unread messages.
Phone is an LG Ally. I've had it < week.
Thanks.

Ok, I checked our computers and this did not fix it. I have noticed as long as we do not delete them from our phone we won't get them again, but if we delete, they come right back. HELP!
Anyone have experience with the K-9 Email Ap?

Mail is not downloading messages from two accounts but the messages are in the server.

Hello, I'm having this problem. Mail is not downloading messages from two accounts. I don't know why but there're two accounts working so bad. If I click with the right button on the account and click to see the account details, I can see the messages on the server but not in inbox. I made a sync with this account and my iphone and then the iphone downlad the messages with out problems. Not my imac at work or my imac at home... what can be wrong?
Thanks.

For Gmail, this is normal, there is nothing you can do about it -- just type Mail AND Gmail in the search box to see threads discussing how Gmail works.
As for the other accounts, this shouldn't happen. I wonder if what you're seeing is just that Mail is ignoring this setting for mail that was already on the server when you started using it. I've seen something like this happen when playing with that setting, e.g. changing it from "After one day" to "After one week". Mail would just ignore messages that fell in the timeframe where the two settings could interfere and I didn't notice it until some time later, when Mail "forgot" those messages had already been downloaded and, being faced with them again, dutifully downloaded them as if they were all new.
I believe that, if you leave the setting however you wish and stop playing with it, then Mail shall correctly process any mail that arrives from now on. In order to manually delete old messages that Mail seems to be ignoring, you can invoke the Account Info window (this is probably what you meant when you said "I can delete messages individually"; if that's not the case and want more info on this, just ask).

Incomplete Download of Messages from POP Servers

I finally convinced my PC husband to switch over to Mac, and I've been gloating for years about how I'd have him up and running in minutes. Well...I've been working on this problem for days now.
He has two POP e-mail accounts, one for work and one Gmail. I originally set him up in Entourage, but encountered this problem: While all his e-mail from his work account downloaded to his Entourage account, Entourage acts as if Gmail doesn't exist. (The account is set up properly, just like on my own machine, and tests correctly, but when I check mail for the account, I'm told there are 0 messages there.)
Frustrated with Entourage, I then went to set him up in Mail. The Gmail account set up with no problem and downloaded all his messages from there. However, now it's the work POP account that won't function: He has 4000+ messages on his work account server (yeah, he needs to clean out his inbox more often), but Mail has repeatedly (I've started fresh several times) downloaded only 1700 messages, stopping with the most recent being June 2007. And, even though he has brand-new messages sitting on that server, whenever I try to get mail, I'm told there are no new messages.
For both of these problems, I've tried everything that's worked for me in the past, tried everything in the Help sections. I logged onto his office work account directly and even tried marking all messages as unread, but Mail still ignores anything new. I would appreciate anyone giving me some help before my husband says again, as he did last night, "Well, at least I have a nice new Mac typewriter."

Gmail POP access has a lot of idiosyncrasies and doesn’t work like a normal POP mail server would. In particular, it doesn’t allow the same message to be downloaded more than once by normal means.
As to the other problem you mention, sometimes messages left on the server clog up the account there, or Mail chokes on a message it cannot download and that prevents it from downloading the rest as well. Solving this problem will probably require removing one or more messages from the server. Except in the case of Gmail (which, as I said, has its own idiosyncrasies), leaving messages on the POP server indefinitely is a bad idea.
You may tell Mail to remove from the server all the messages that have already been downloaded by means of Preferences > Accounts > Advanced > Remove now. Alternatively, you may use the Account Info window to remove specific messages from the server. And if the account allows web access, you may also remove messages from the server that way.
Try removing from the server messages that have already been downloaded and/or the first message not downloaded yet (i.e. the message that Mail appears to be choking on).
You may want to try to download those messages with another mail client such as Thunderbird first, to avoid losing them — and use Eudora Mailbox Cleaner to import them back into Mail afterwards if you wish.

HT5318 i just got the new iphone 5 and i can't download music from my 10.5.8 mac HELP!

i just got the new iphone 5 and i can't download music from my 10.5.8 mac HELP!

You would need to buy a new operating system (Snow leopard 10.6.x, or higher).
Before doing that, it would be best to check to see if your Mac can run the higher operating system.
Go to the Apple in the upper left corner of any window, then "About This Mac", then "More Info..." Copy and paste the information into a reply here, but omit the serial number and Hardware UUID (if present).

Ever since iOS 7 was installed on my phone it keeps fetching all and any e-mail from my server and it is taking up tp as much as 2.5 GB even after I delete the messages! Now after a complete wipe and restore it is happening all over

ever since iOS 7 was installed on my phone it keeps fetching all and any e-mail from my server and it is taking up tp as much as 2.5 GB even after I delete the messages! Now after a complete wipe and restore it is happening all over again why can't the techs at apple fix this defective program??????????????

ever since iOS 7 was installed on my phone it keeps fetching all and any e-mail from my server and it is taking up tp as much as 2.5 GB even after I delete the messages! Now after a complete wipe and restore it is happening all over again why can't the techs at apple fix this defective program??????????????

Will download message from my IMAP ACCOUNT BUT STOPPED DOWNLOADING FROM MY POP ACCOUNT ON THE SAME SERVER

I have multiple servers I download mail from- will download messages from gmail to local folder
was downloading for multiple users on a server with pop and stopped downloading a week ago for-
will download from same server using imap but prefer pop to delete message on server-
may have happened when computer system crashed

I am downloading multiple gmail accounts using pop without issue. So we need to look further.
Do you get any error messages?

Cannot download mail from the server after a particular date

Hi, I just set up my pop3 account on the Iphone. That was easy
I started downloading the mails. It download all the mails till Wednesday morning and then just stopped. Since then I've tried to re-install the email account, download the mails again, reboot the handset but nothing seems to work. Each time it only downloads the mails till Wednesday morning and stops there.
My Gmail account on the other hand works fine and is up to date with the email notifications.
Any advise on how to go about this?
-B

Most POP3 clients delete messages from the server on download. Are you positive you don't have another mail client set up somewhere (on your home or work computer) that may have already pulled them down and deleted them from the server?

IPhone keeps causing Entourage to re-download messages from POP server

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