IPhone keeps freezing up and then deleting all my contacts
Shortly after I got my iPhone THIS year only 5 months ago. It has been freezing up on me and booting me out of apps. First it was my Facebook app, then my pictures, then my settings and then ultimately my messages. I end up having to cut my phone of by sliding the power button off. But when I go to turn it back on, ALL my contacts are deleted! This has happened once before and now again. I have version 5.0.1 and have heard of others with different versions doing the same thing. Can anyone tell me how to fix this problem?
Lacmoser, let's get your Droid X2 to work as it should. As B33 mentioned, clearing the system cache can help a lot of issues. This should not erase any data, but it is still safe to make sure your info is backed up first. To clear system cache:
• Power the phone off
• Power On while holding down the Home key
• When exclamation point icon appears press BOTH volume keys
• Use volume keys to navigate to "wipe cache partition" and tap the power button to select
• Wait for it to finish and select reboot system
If no change, we may need to check to see if specific applications are causing this issue. Boot your phone into safe mode http://vz.to/17LHsYg for awhile to test if this issue is still occurring. Safe mode disables third party apps. If this issue is no longer happening in safe mode, then try removing some recently installed applications.
Let me know if you need further assistance.
MarquiaF_VZW
Follow us on Twitter @VZWSupport
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