IPhone keyboard issue = loosing my data since unable to unlock it!

Request to the Forum
Is there other ppl with the issue expalined below?
Note: I've already raised it as a feedback to Apple
Background
4 weeks old iphone 5S, no dammage
iOS7.
Showing vertical flashing lines, screen unusable
Happened when I was browsing it (Facebook)!
Request to the Apple Store support
Have the phone replaced
Keep my data (no backup yet made on it)
Issue
Not able to backup the data since not able to type my password!
Answer from Apple Store
We have to change it as we can't fix the screen
Your data will be wipped out --> Would you tell a user that he will loose his PC data since his keyboard doesn't work?!
Requests to Apple
Find a fix for this screen blinking issue as it is clearly a bug!
Apple stores to have a way to bypass the lock screen - No data privacy involved here! I own the phone and I know the password, just can't type in!

Again, I think you are mistaking 2 things:
1- Backup issue = hard drive related.
2- Lock screen issue = screen / OS related.
So yes, of course if I had backed up everything since day 1, and every single minute that won't be an issue...
HOWEVER, the issue here is that issue 1 and issue 2 are interconnected, where they SHOULDN'T!
Again, if I had broken my iPhone HD, that would be my fault, fine.
But here I am being told that my HD will be erased because having 2-, I cannot access 1...
It's liek having bought a car with electornic keys that after 4 weeks don't work and you're being told that to get back your wallet that is inside... well it's not possible because they have to destroy the car !
So now put it in any way you want, my self being in the IT area for some time, I can ensure you there's an issue with the design of this stuff.
Any case, I don't get the goal of your answer. The thread is to make things improve and the only thing you say is it's your fault without thinking much... nothing else to do in your spear time? ;-)

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9:28 pm Sunday; January 26, 2014
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IPhone keyboard issue = loosing my data since unable to unlock it!

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