IPhone lock broken and auto on when plugged stopped working
My work-around for the broken lock button was to plug it into a power source and it would turn back on. This work-around stopped working since I updated to 7.0.4. I've had it plugged in for 4 hours now and the Apple logo won't show up after a dozen attempts of uplugging and plugging back into the power source.
I have schedule with genius bar and, hopefully, they will resolve the issue.
This is for the iPhone 5.
Recovery mode should turn on the phone (it needs only the Home Button), but you will lose everything on the phone if you don't have a backup.
<http://support.apple.com/kb/HT1808>
Similar Messages
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I dropped my Iphone in water and the on/off button stopped working, how do I fix it?
I dropped my phone in some water and it was only in there for about two or three seconds. I grabbed it and dried it straight away and made sure to get in all of it, and it was fine, everything worked. But about an hour after the on/off button stopped working, so i have to use the home button to unlock it and have to wait for the screen to turn off after 1 minute of leaving it. I cant turn it off and dont know how to fix it. Will it go away on its own, do I have to send it off to get fixed? This literally happened like two hours ago, and my phone is a bit more than a year old. Can anyone help me?
Make an app;ointment at the genius bar and take your credit card. You can get an out of warrnty replacement for an iPhone 4 for $149.
If you had just done it, the advice would have been to shut it off and put it in a bowl or bag of uncooked rice or silica gel for a week. Unfortunately, since it's been powered on for several hours, since then, it may have been permanently damaged. You can try the rice trick, but be prepared to pay for a replacement at some point down the road. -
Hi
My iphone 4 has stopped working...the lock button IS working...when it stopped working it had a 50% battery remaining...it was working when I last used it and when I returned it had a blank screen....it will now not charge or connect to itunes when plugged into the computer and it will not charge on the plug socket....I think the last iOS op system updated was 5.1.1....please helpTry holding both home and power buttons until apple logo appears (ignore on/ off slider) and then let go. No data will be lost. Wait for phone to restart
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my iphone is broken,and i came to store to change a new one today. When I come home, I found I lost my backup and may be mistake is made during before backup.The information in my previous iphone is really important for me? how can I get the backup back?
If you don't have a backup then the only possible solution is to go back to the store and see if they can get your old phone and create a backup of that. I know very often that Apple employees will wipe the returned iPhones clean before shipping them back to wherever they ship them.
When you say your old phone was "broken" does this mean it is dead and won't turn on?
Do you have a Time Machine backup of your computer, or a clone that might have this info on it?
Other than that I hate to say you may be out of luck. Time Machine and/or a cloning program performed regularily will inevitably save your a** in situations like this.
Good luck
PM -
Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in so I cannot restore or anything. Looks like the screen is on it's just unresponsive and black obviously. Has anyone had this problem? I was updating via wifi right in front of my router and my computer.
Spoke to a "senior advisor" in the Apple TV department. Her suggestions: change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers. So she confirms that the problem is one of connection to router suddenly dropping out.
My own feeling is that none of these fixes will do the trick, because it seems pretty clear that there is a hardware component here - the timing of the drops seems like an overheating issue. It takes 35-40 minutes for the box to warm up enough for the first drop; then each consecutive drop happens quicker than the one before, as it heats up more. Each time it drops, its tiny brain gets a little more scrambled; last night it finally wouldn't start up again at all.
My suggestion is that everyone who is experiencing this problem, please call Apple tech support and ask to speak to a senior advisor in the Apple TV department. Make them aware of this problem! -
My iPhone 4 says that there is not enough memory to download apps like Facebook and Instagram. When plugged into iTunes it says that >4GB is filled with "other". How do I clear the "other"? What is this?
Other is usually around 1 GB...
A ' Large Other ' usually indicates Corrupt Data...
First Try a Restore from Backup... But... if the Large Other Persists, that is an Indicator of Corrupt Data in the Backup... Then a Restore as New is the way to go...
Details Here > http://support.apple.com/kb/HT1414
More Info about ‘Other’ in this Discussion
https://discussions.apple.com/message/19958116 -
daughter forgot passcode on iphone 4s try restore itunes but when plugged in the home button wnt work
I find it hard to believe that so many people can forget a FOUR digit password that they use every day on their phone! For goodness sakes write it down somewhere!!
Contact Apple Support in your country and see what they can do to help.
Pete -
My iphone is broken and i am getting a new one sent out. How do i get everything from my old phone copied to the new one so its exactly the same??
As long as they are already ticked in your iTunes then yes. Just to check do a sync and as long as everything stays the same you are good to go.
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The screen of my iphone is broken and doesn't work anymore. Is there a way to type in my passcode on the computer/itunes?
No, get the screen fixed.
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MacBook Pro just shut down without notice. It had about 40% of the battery life. It will not turn back on and I noticed when plugged in the little light on the power cord is blinking orange, not a solid green like normal. Anyone have this issue before? I've only had this for about 3mos. I called apple support. They tried one thing then said I have to take to the apple store. Unfortunately I don't have one nearby. So before I travel an hour+ away I thought is give it a shot on here. Thank.
Hi S,
Did they have you try an SMC Reset: http://support.apple.com/kb/HT3964? -
My iphone 4s connects and disconnects (repeatedly) when connected to my computer
my iphone 4s connects and disconnects (repeatedly) when connected to my computer, it works perfectly fine when connected to regular chargers, everytime i connect it to my computer it shows the charging symbol and then disconnects and reconnects in less then a second, it will repeat this process forever unless disconnected, sometimes it works perfectly fine and most of the times it does the same thing, I know for a fact its not the wire because i recently bought an ipad mini with retina and its usb is new, it worked with the retina for a day or two and then it kept connecting and disconecting repeatedly, my computer is two months old and i have new hardware in that machine, is it a problem in the usb power fluctuation? i am currently using windows 8.1 and i need solutions, this is super annoying, all my other devices work perfectly fine with the usb ports, all my usbs (2.0 and 3.0) do the connecting and disconnecting sometimes it even works ,what is the problem?
Hello Aqib2024,
Thank you for providing the details of the issue you are experiencing with your iPhone 4s. You have taken some really good steps to isolate the issue. I recommend following the steps in the article below to further isolate and troubleshoot this issue:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
Thank you for using Apple Support Communities.
Best,
Sheila M. -
if i have a used iphone locked icloud and I ask id and password from the old owner if I could use my iphone again?
why he did not want to give it? I bought it from a mobile phone counter. and I do not know if the iphone is locked by icloud. If I know I'm not going to buy it.
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My iphone has broken and i cant get my photos off icloud?
my iphone has broken and i cant get my photos off icloud?
apparently you can download the tracks one more time free of charge does anybody know how??"
Not true. You get one and only one download.
In some instances, itunes has allowed another download to a few. This is not the norm.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.
Hope all goes well.
http://www.apple.com/support/itunes -
Trying to update iphone 4s to ios 8. Install failed for "unknown reasons". Trying to restore I phone from I tunes, asked for password to complete restore. I enter ITunes password and then iphone lock password and neither is accepted. What password is required?
I think the password it asked is the one that you used to encrypt iPhone backup.
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A few days after i've updated to iOS 8.1.1 my iphone 5s died and isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge it. I google searched the problem and tried cleaning the charging port but still nothing! some please help
Please make a Genius Appointment and take it in for service.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit
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