IPhone Lock Button Not Working

I've been searching on uTube, etc trying to find a way to get this un-stuck, but it doesn't seem to be working.  I've only had my phone since October 2012, would this be under warranty, or would anyone at Verizon be able to assist me?

If there is an Apple store near you, take the phone there.  It's been less than a year, so if the phone was purchased new, it's still under warranty.  Next option is to take it to a Verizon store (corporate store) but if they see any evidence of other physical damage or water exposure, you will likely be out of luck.  An Apple store is your best bet.

Similar Messages

  • HT1688 iphone 5 lock button not working. THe phone is 9 months old. What to do??

    iphone 5 lock button not working. THe phone is 9 months old. What to do??

    Then you still are in your Apple one year hardware warranty and can get it replaced/repaired.

  • Lock button not working for iPhone4

    Hi All,
    My lock button not working from last 2months, I am using assistive touch for time being.
    I bought my mobile in UK 1year back, currently i am staying in India.
    My real problem is, recently i visited apple store. The guys in the store are saying, it is against to their law to serve or repair mobiles which were bought in other country..
    I think this is rediculous.. Just i need some information how to fix it or how to contact the correct person regarding this POOR service.
    Thanks
    Rajesh

    No. The warranty is only valid in the country of purchase. All service for iPhones in UAE is provided by the supported carriers. You can find a list here: http://support.apple.com/kb/ht1937
    If you did not purchase it from one of the carriers listed, then you probably purchased an illegally imported gray market phone.
    Check Settings>General>About. What does it say for Model #?

  • How to fix the iphone home button not working?

    how to fix the iphone home button not working?

    Temporary Solution: Settings > General > Accessibility > (turn on) Assistive Touch
    This will enable a "Home" button on the touch screen. (iOS5+)

  • As i have written,my iphone home button not working

    as i have written,my iphone home button not working.i talk to cusmer care & also visit to care center in delhi. but they say to pay full mobile payment to repair it.
    this mobile is onle 11 month old. the case id number for this call was: 325468510.

    OK, thanks for sharing that information. Now, what it is you would like us, your fellow users and the only people who will reply to you here, to help you with? If you are expecting a reply from anyone who works for Apple here, you will not get such a reply. The only way to discuss any issue with Apple is to call them:
    http://www.apple.com/in/support/iphone/contact/
    Regards.

  • My loudspeaker and lock button not working and my warranty has expired!!! I do not know what to do!!!! HELP PLEASE!

    My loudspeaker and lock button not working and my warranty has expired!!! I do not know what to do!!!! HELP PLEASE!!

    Those are hardware issues. You can try all of the software troubleshooting if you want. Restart, reset, restore from backup, restore as new. If that does not work, then your only option is to pay someone for something. The decision is up to you, but I've provided the options.

  • Iphone 5 lock button not working

    should i take my iphone 5 in to the apple store if only half my lock button is working?

    Otherwise if you dont want to pay for repairs:
    settings>general>accesibility>assistive touch
    that will help

  • IPhone 5 lock button not working at all. If I'm in the one year warranty still but don't have apple care will I have to pay to get it fixed or will it be covered

    I have a iPhone 5 and about a month ago my lock button stopped working. It takes me about ten tries to power it back on or to lock it. If I'm still in my one year warranty will I have to pay to get it fixed? I didn't purchase apple care though so I'm wondering if it's going to cost me to get it fixed or if it's still covered because of the one year warranty? Thank you!

    If it's due to a manufacturing defect, the warranty will cover it. If it's due to accidental damage, it'll cost to get it fixed unless it happened during an authorized repair.
    (88551)

  • IPhone lock button barely works...

    Hello,
    I've been using my iPhone 4S for like 6 months now.
    But since yesterday, my lock button barely works.
    Can I repair this without opening it or is it better to go to the local Apple Store?

    Take it to the Apple Store. If the device is under warranty Apple will replace the device do to hardware failure. I've had Sleep/Wake buttons fail in the past and Apple claims it's not a repairable part.
    Hope that helps

  • LOCK BUTTON NOT WORKING. COLOUR CHANGE ON REPLACEMENT?

    my lock button doesnt work? my brother has been to apple today with the same problem and they have replaced the phone.. has anyone had the same problem and they have changed the colour of the phone??

    Replacement of iPhone 5 under Warranty at Apple Store, is with iPhone 5 exactly the same, same color, same GB, but perfect iPhone.

  • Lock button not working + still have warranty. What do I have to do?

    Hello!
    Yesterday my lock button stopped working. I still have my warranty but the problem is I live in Belgium and there is no Apple Store there. Is there any way I can get my phone repaired without having to go abroad? I'm now using Assistive Touch but it just doesn't feel the way it should...
    Greetings & thanks!

    To get any iOS device repaired much be done so in country of where th device was purchased. So if where you live is where you purchased the device then contact Apple Support whcih is given for your area of livinging.
    If the iOS device was not purchased where you live, then willl need to figure out how to go about getting to where the iOS device was purchased to get repair done for it.

  • Lock button not working and gettin very hot when used.

    Hi my lock button started working intermittently but now has stopped working completely. When in use it get very hot and when charging its so hot u can't touch it. Unsure what to do as only had iPhone 5 since march.

    Your phone is still under warranty.  Bring the phone to Apple for evaluation and probable replacement.

  • IPhone home and lock buttons not working at all?

    I got my iPhone 4 in October 2010. Since then I have accidentally dropped it on the floor and the back cracked, and in April 2011 I accidentally dropped it in a tub of paint. A bit silly, I know, but I managed to get all of the paint off quite easily and it was fine. However, at the end of last year, the home button started to malfunction and get stuck and just generally not work. In the past few weeks I've noticed I get trouble with it at least once a day and have to sit and press it until it works. Then, today, just out of nowhere, the lock/power button at the top of my phone just stopped working, it's stuck. I don't really have a way to wake my phone now unless I press the home button until it works, and I can't lock it anymore. I don't know whether it would be anything to do with the paint, considering it happened a year ago.  Is there anything I can do to get it working again or do I need to take it to Apple?
    Thank you very much.

    Ok this Might work
    1- Try rubbing your home button with alchohol ( or perfume ) in a circular motion for about 20 seconds
    2 - do the same to ur power button ( from left to right and repeat ) for about the same duration
    3- press and hold both your power and home button at the same time ..
    ... If this doesnt work try it one more time
    If it doesnt respond after the second time i'm afraid u'll have to take it to an apple care center :(
    Wish u luck

  • IPhone 5 Lock Button not working help?

    I brought an iPhone 5 in October 2012, and my lock screen button is not working. Sometimes, my phone does not turn on or turn off  unless I press the button 3 or 4 times. I did not buy apple care and I don't think I am under warrenty anymore so will they still be able to replace my phone?
    Thanks!

    You can make an appointment and they will examine the phone. Since you are out of warranty, then more than likely they would not make a warranty replacement, but you can purchase an out of warranty replacement for a price less than the cost of a brand new phone. In the US, the replacement cost for the iPhone 5 is $269US.

  • IPhone 4s lock button not working

    The lock/power button on my iPhone 4s randomly stopped working today. I can still click it, but the screen does not lock or do anything in response to me clicking the button. I believe that it is still under warrenty, how do i go about fixing this problem?

    Hello, Mekky33. 
    Thank you for visiting Apple Support Communities.
    I would recommend trying the troubleshooting steps in the section labeled Buttons and Switches.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    If the issue persists, see the section labeled Issue not resolved.
    Cheers,
    Jason H.

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