IPhone locked on restore screen. Don't know PUK.
Here is a long story. Please help if you can follow.
I was given a 3G iPhone as a present. My friend had one supported by SFR when she lived in France. She could not use it in America when she came back. So, she got a new iPhone with AT&T and gave me her other one.
I am with Verizon so I use another phone for calling and texting. I use the iPhone just like as an itouch -- for my music and wifi.
Well, my screen stopped working. I restored the phone, thinking that might solve the problem. It didn't. I eventually had someone open up the phone and attach loose cable. That fixed my touch screen, but now I cannot get off the iTunes/USB screen. It came up after i restored my iphone.
Now, my only options are "slide for emergency," which lets me dial emergency #s (not much help). I can press the info and see the IMEI # and the ICCID #. Last, i can try to unlock the PUK where I am prompted 3x to input a number. I dont have the right number.
Any ideas on how i can use this iPhone once again to listen to music? That's all I want. Is that so bad?
Welcome to the discussions,
See this article about using your 3G as an ipod again: http://support.apple.com/kb/HT3406
I'm afraid without an unlock for your SIM card you can't set up the phone again.
Message was edited by: Ingo2711
Similar Messages
-
I have lock iPhone 5 from Japan, i don't know from which carrier it is belongs to. currently I am in Saudi Arabia, how can i unlock the phone and use here)
<Personal information edited by Host>You can't.
-
Day after yesterday night, my iphone 4s full off, I don't know why? but not oppen and not charging. What do I do?
Plug it in to power for at least 15 minutes. If it doesn't automatically come on, try a Reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
-
I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them or get them out of my trash and they keep multiplying. And to make matters worse, I tried renaming them as pdf files thinking that might do the trick.
oh boy ! I'd ask you if you knew what kind of files they were or where they came from, but I don't think you could help me a bunch. Try going to the Utilities folder and running Disk Utilities. If you want to empty the Trash and it won't empty, go to the finder and choose "secure Empty trash". Worse case scenario-you may have to reinstall Snow Leopard, but I don't know what else to suggest. If you have a DVD of Snow Leopard, boot up from that, and reinstall the OS. This will not touch the stuff you have on your Hard Drive, then you can update from 10.6 to 10.6.8, otherwise Onyx? Maybe those files are part of the OS which needs them to keep running. if you hold down the Shift key on reboot, you can reboot in Safe mode and maybe you can take the files out of the trash that way
good luck
John B -
I have just brought home my new IPhone 5 and realised I don't know how to use it as a phone. I have been used to a very simple phone before this!
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
-
When iPhone locked and restored through sync with iTunes do you lose everything on the phone
When iPhone locked and restored through sync with iTunes do you lose everything on the phone
Hello Jamiem75
If you have to restore, yes everything will be erased from your iPhone. If you have a backup, you can put that backup after the restore.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
-Norm G. -
HT4910 Problem, I reseted my iPhone 4S and now I don't know how to get back files.
Problem, I reseted my iPhone 4S and now I don't know how to get back files. I bought WhatsApp and some other games with money. Can I get them back? I have iCloud account.
Not sure what it is you are asking, but you can redownload apps from the purchased section of the app store.
-
Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When someone messages you from their iPhone or iPad you receive the message to your iPhone or iPad but you don't know whether it is from their iPhone or their iPad. That needs to be updated.
Why does it matter?
It's the person who sent the message that is important, not which particular device they used to send it, surely?
When someone calls you from their home landland, is it necessary to know whether they're calling you from the phone in the kitchen, or the one in the bedroom? -
hello, what if forgot my MacBook Pro's password and my iPhone's password. i just don't know what to do. there so many necessary thing on my phone. help me please as soon as possible.
Here is how to reset login password for MacBook:
http://www.macworld.com/article/2013764/how-to-reset-a-login-password.html
and here is how for iPhone:
http://lifehacker.com/5852948/what-to-do-if-youve-forgotten-your-iphones-passcod e -
I was meeting around with lock my iPhone and I was prancing my friends when i locked my phone now it's locked and the screen is now pitch black it can receive calls nut I can't see a thing
There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action -
I got my passcode changed but I don't know it. My iPhone is disabled and iTunes can't connect to it because it tells me I need to enter the passcode. My phone says "try again in 48 minutes". Can anyone help me?
Hello iAwesomeness-,
We've an article that provides your available options and the relevant steps for restoring access to your iPhone.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Cheers,
Allen -
Iphone music to itunes? don't know how
I try to put my music from my iphone onto my itunes, but I don't know how -.-
Hi Marlene!
I've had this once too... you have to go to your home screen, and push the bottom key twice (like you would double click on your computer) and then you'll see some icons on the bottom of the screen. Swish left (by dragging the icons to the right) and there you are! You'll find the buttoms for forward, backward and play / stop. -
Need to restore iPhoto - don't know where from...
I recently had to do an erase and install of OS X (10.4) on my iMac (flat screen G4/700). I didn't even think about iPhoto, because I assumed that it would be reinstalled when I put the OS back on. No such luck. My problem now is that I don't know where my version of iPhoto came from originally, so that I can try to reinstall it. I never purchased iLife, so I'm fairly sure that it came on the computer or with one of the OS X versions that I purchased along the way. I still have the original OS X install (and hardware restore) discs (10.1.4) that came with my iMac. In addition, I have the original retail Jaguar 10.2 discs as well as the Tiger 10.4 discs. I can't find the option to install iPhoto on any of them when I boot from the install disc and try to only install bundled software or do a customized install. Does anyone out there know where my original iPhoto came from, what version it was, and where I might find it to reinstall??
Thanks to all for the prompt and effective recommendations. I used Pacifist on my 10.2 Install discs and got iPhoto installed. Now my problem is that it is version 1.1.1. I know that I was using a newer version than that... Maybe I purchased an upgrade along the way? Could that have been possible? Is there any way to upgrade to version 2 or 4?? Are there upgrades on the Tiger install discs? I read on some other boards that Apple offered Version 2 as a download to those that had purchased Macs and had version 1 on them...??? Any knowledge about this? I have run Software Update and it says that there are no updates available for any of my software... Did I need to install an entire package from the install discs? I only installed the iPhoto app. Maybe the updater isn't seeing my iPhoto version?
Thanks. -
HT1296 I want to sync my iPhone 5 videos and I don't know how?
I am trying to sync my Iphone 5 videos to my itunes but I don't know how to do it.
carreaza - If you want to sync videos then follow this http://http://www.pavtube.com/useful_tips/how_to_sync_videos_from_pc_to_iphone_a nd_ipod_via_itunes.html
If you want to copy videos from your iPhone 5 to computer then follow this - http://www.daniusoft.com/tutorial/transfer-iphone-to-computer.html
Maybe you are looking for
-
Driver issue with BB Curve on a XP pro
I know this has been asked to death but none of the previous solutions seem to work for my client. He got a new BB curve. I install the latest Desktop Manager from BB site, 5.01 xxx and it installs ok but the Desktop manager will not load correctly.
-
I preordered an album and when I clicked on the email link to download on my iPhone, it sent me to the main iTunes app. When I clicked on the album, it wanted to charge me full price. Is there a way to download a pre-ordered album to my phone, or do
-
Had this come up, went online and found out how to sort it via software update but it said it was backing up my stuff and now I can't find it, is it gone for good? And no I don't have blackberry desktop even though I'm sure it said I had to download
-
ECC Client export and import with BW data model
Dear BW Expert, We are now have BW QAS system which is connecting to ECC600QAS. Now we are going to: First >> Export data ECC600QAS. Second Drop this client Third Create client with the same logical name as ECC600QAS and then impo
-
Activity Journal to be made Mandatory
Hi All, I want to put the check that user should not be able to Set the status of activity as completed if the mandatory activity Journal template is not filled by the user. I have created the Activity Template types & Activity templates & mark them