Iphone locked to an unknown Apple Id

I bought an iPhone from a page and I can't get in contact with the person I bought it from. The phone is locked with an unknown Apple ID. Is there a way for me to find out the Apple ID so I can contact them and ask them to unsync the device? Or if this is a stolen phone, which by now I'm pretty sure it is, return it to the original owner?

soterodorville wrote:
Is there a way for me to find out the Apple ID so I can contact them
Nope.
soterodorville wrote:
I bought an iPhone from a page and I can't get in contact with the person I bought it from.
Then sorry to say you have lost your money.
Note:
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.

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