IPhone logo freeze and force-restore, a weekly occurrence

My iPhone 3G is fully updated, well taken care of, etc -- but reaches a terminal crash at least every week. I fully restore it, and eventually it crashes -- frozen on the apple logo screen until the battery dies.
In addition to that, every pains-taking backup that is ever created is then seen as 'corrupted', so I have to start over with a 'new phone' for each restore. Which as you all know, takes only a few minutes.. : p
My original iPhone NEVER had this sort of problem. What can I do? Would the genius bar give me a new phone when it will most likely behave in their audience.. ?

DaVBMan, thanks for the suggestion. I think that's probably the most proactive anticipation of this problem... short of buying a Treo and using a phone that works reliably : )

Similar Messages

IPhone 4 freezes and will not restart or restore using iTunes.

iPhone 4 freezes and will not restart and cannot be restored using iTunes (unknown error 1602). My daughter's iPhone 4 did the same thing 10 days ago. Is this a software glitch? I replaced her phone, but I'm ready to switch to Android.

I am using Sophos Antivirus, but after disabling, still no luck. Tried the other USB port; no luck (same 1602 error). I'll take it to the Apple store tomorrow, but if they recommend replacing the phone I'm switching.
I went through this ~15 years ago when the Apple OS got so buggy and unstable that I had to abandon PowerBooks and switch to Windows. Oddly enough, this was after Jobs left the first time. I hope history isn't repeating itself.
Thank you for the suggestions.

Hello. I have this situation: iphone 5s freezes and does not respond. connect to itunes to restore it, but there says that I should turn off search by icloud in the settings of cellphone. but if the phone freezes?? what to do?? help me please!!

Hi. I have this situation: iphone 5s freezes and does not respond. connect to itunes to restore it, but there says that I should turn off search by icloud in the settings of cellphone. but if the phone freezes?? what to do?? help me please!! Thanks advanced!!

Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.

HT4623 My iPhone 4 freezes and has now shut down since doing the update this past Saturday.

My iPhone 4 freezes and has now shut down since doing the update this past Saturday.

Hi candybooist,
Thanks for using Apple Support Communities. This article has steps you can take if your iPhone is unexpectedly powering off:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Cheers,
- Ari

I bought a iPhone 6 yesterday and I restored my iPhone 6 from my iTunes back up. After my phone restored from back. When I plug my iPhone 6 it's still saying my iPhone 6 is new and still giving me the restore from a back up or set as a new iPhone

I bought a iPhone 6 yesterday and I restored my iPhone 6 from my iTunes back up. After my phone restored from back up. When I plug my iPhone 6 it's still saying my iPhone 6 is new and still giving me the restore from a back up or set as a new iPhone option. But I already have it restored. How come it's not giving me any option to cancel.

Click set up as a new iPhone. It will associate the device with your library without clearing the content that you have already loaded onto it.
tt2

Backed Up Iphone to itunes and when restoring its looking for a password to restore! None requested or set at original backup. Can anyone help?

Backed Up Iphone to itunes and when restoring its looking for a password to restore! None requested or set at original backup. Can anyone help?

I have not restored device so have all my data on it still. Am not pluggin it in for first time, did this originally when setting up phone. I have an option to restore to original backup as well as 'set up as new'. What happens if I chose the 'restore from backup' option.' how do I go about backing it up first - if i right click 'iphone'' option on left hand side under devices the only option is'eject' or 'restore'. I'm not sure that my iphone is being recognised by itunes - should it not give the name of my iphone under devices?

HT201412 What if my iphone keeps freezing and I have to restore it to solve the problem?

Three times in about two weeks, my iphone has just frozen. Apps. recently put on it disappeared or quit responding. Now the power button doesn't work and itunes doesn't pick up my phone to restore it. Restoring it seems to solve the problem for a few days then, it freezes and becomes unresponsive again. This time none of the buttons work. I can't even make phone calls. I keep my phone in an otter box to protect it. At this time, I cannot replace it. The earliest is May. It is out of Warranty.

Keep holding power and home until apple logo appears.

Programs freezing and Force Quit won't help.

I guess my problems started with the time freezing in the menu bar. Though that doesn't seem to be a problem now, it could just be because I have to keep restarting my computer.
Here's the current problem:
Last Sunday programs would randomly freeze and the only way to get them going again would be to force power down the computer, which I have to do by shutting the power to the power strip that also powers my external HD. Why, you ask? Because if I do it just by holding the power button the external HD won't mount. Have to shut them both down.
As of Sunday I had all software up to date, but after coming to the boards and seeing others having problems after the last updates I decided to go back to a previous version.
After restoring from Time Machine to a date before the I updated to 10.5.2 I discovered my external drive had been corrupted.
I then had to start over and restore from the very first back up made in Dec. That worked and I got my computer back BUT then had to save what I could from the Time Machine back ups between then and now then erase the drive.
When I did I used the "zero out" option. Got that back up and running but I'm still having issues with not being abled to force quit and now think this week was a waste of time because the problem wasn't fixed with wiping both the internal and external HD's.
Obviously, while I know Macs better than Windows machines I don't know all the technical stuff that needs to be done with them.
So my current headache is that I'm trying to restore my iTunes library (should be noted I'm using an external HD to store everything due to the size of the library).
If I don't get to it fast enough to put in the next back up disc, iTunes will freeze.
If it freezes, I can try to force quit but all that does is close the window, not the program and gives me the option to report to Apple.
I then have to shut down the computer using the power strip as previously stated.
Once everything is back up, iTunes will sometimes freeze when I try to open it.
I'm also having trouble with Safari freezing on me sometimes. I don't know about any other programs because right now I'm mostly just focused on iTunes.
Does anyone have any idea what could be causing this, whether it's hard ware or software related? Any solutions I might try?

Well this problem is also happening to me, and I'm using a Lacie Big Disk Extreme 500Gb, never had any problems before but after the update 10.5.2 problem reveals all the time. After disconnecting the disk the problem is solved, but this mustn't be normal.
Seems to be a bug in 10.5.2 as I can't imagine that Lacie disks and Maxtor disks won't be recognized anymore...
So to reply.. this case isn't solved yet..

Iphone 5 freezes and crashes, won't let me into my calling or texting. How do I fix it?

I have had my IPhone 5 16GB for just over a year now, and it's never had these problems before. Recently my phone started freezing when I went to kill apps, then it started freezing on all my apps, and after it freezes it restarts, but when it restarts it won't let me into my phone, so I have to restart it myself. And now I can't even get into my texting OR calling. No calls are coming through to me, I can't dial out, I can't see any of my text messages, and I can't even send new texts from my contacts. I tried everything! I have tried resetting the home button, I have tried restarting my phone by holding down the power button and home button at the same time, (this is the only way to unfreeze my phone, but it only lasts maybe 5 minutes) and I have even connected my phone to the computer and tried restoring it, but nothing has worked. How can I fix these issues? I need to be able to make calls and receive them too. Is there anything I can do to fix this? Or is it time for a new phone? Also my battery life is very bad, it dies very fast. I also have 3.1GB of storage on my phone as well. Today ( Dec 9th, 2014) I also update to the most recent software, 8.1.2. and the problems are still there.

If the phone does not work if you set it up as new device, without using any backup afterwards, you should get it checked by visiting an Authorized Apple Service Provider or Apple Store next to your place, or call Apple Support, they even can test your device online.
Use iTunes to restore your iOS device to factory settings - Apple Support
iPhone - Contact Support - Apple Support

IPhone 5 freezing and fades to black

my iPhone 5 worked flawlessly until the ios7 update, now it freezes and the screen fades to a blank screen and won't turn on for at least 10-20 minutes. I tried pressing every combo of buttons to turn on/ reset/ etc. If music is playing while it happens the music will continue to play, or if on a phone call the person will be able to talk but not hear my voice mid call. any solutions?

1. Reset iPhone
Hold down the the Home button and Sleep/Wake button simultaneously for at least ten seconds until the Apple logo appears
2. Reset all settings
On your iPhone, go to Settings > General > Reset > Reset All Settings
Note: Please be aware that FaceTime, Wi-Fi, Message and Home Sharing will be reset.
If it's till doesn't work, I think you can try to downgrade to iOS 7.

HT201412 iphone keeps freezing and touch screen wont work

the touch screen on my iphone keeps freezing up and won't respond to any touches. I have restored my phone two times and then it will work for awhile and then freeze up again. if i restart the phone several times it will start working again, but only for about 1 hour, and then it freezes again. any ideas how to fix this?

Leaving it in rice only overnight usually isn't sufficient to dry out an iPhone. It usually takes at least a couple of days before you can risk turning the iPhone back on. And with seawater infiltration, drying it out probably won't help since seawater will leave a lot of residue.
If resetting the iPhone doesn't bring the screen back:
http://support.apple.com/kb/HT1430
then the iPhone probably has suffered hardware damage and you'll need to take or send it to Apple and pay their out-of-warranty replacement charge, or the AppleCare+ fee if you had AppleCare+ coverage.
Regards.
Message was edited by: varjak paw

Iphone 3gs freezes and reboots itself every now and then

Hi, I have an iPhone 3GS with latest firmware 5.0.1 and sometimes it just freezes and reboots itself. I tried to restore it as new, from backup, I upgraded firmwares but still every now and then it just reboots itself. Often when I start the phone in the morning it reboots several times in a row. Are the latest firmwares buggy or what? Please help!

I found solution on this forum. He said the problem solved by reset all setting -> as new phone. (Don't worry, data is preserved). This works for me so far.. keep my finger cross.

IPhone 4 freezes on the "restoring iphone software" screen on itunes.

Hi there. I can't restore my iphone. It either tries and freezes on the "restoring iphone software" screen, or it fails and brings up error 1604. Please can someone help me! What can I do?
The iPhone is NOT jailbroken, if that helps. Its simply freezing when I try to do an official restore using iTunes 10.4.1.10.

http://support.apple.com/kb/TS3694#error1604
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

IPhone 3G freezes and resets after a minute or so w/ wifi on internet

My iPhone occasionally freezes whenever i do a http://i.dslr.net/tinyspeedtest.html on wifi. It works sometimes and other times it will freeze after being stuck on calculating for a while. This only happens on wifi, or so it seems. I only used to check on my edge/3g then i got wifi, now sometimes it freezes. Any way to prevent this?

The problem seems to have come from my wireless transmitter (to my wii). I hit a few buttons on it and the problem solved itself. Why would an outside product over-ride my macs internet sharing? No idea, but it's solved for today at least.

Why does iphone 6 freeze and is blury

Hi, I just bought a 16gb iphone 6 8 days ago and since then I have updated the phone 4 times because with ios 8.1.2 the phone is freezing and is blury, does anyone have a solution?

Hello, BriceQc.
Thank you for visiting Apple Support Communities.
I understand that your iPhone 6 will not default to your Wi-Fi network unless in Airplane Mode. I would need a little more information regarding your router type, password protocol used and iOS software installed to provided a better answer. However, try updating your router firmware and go through the troubleshooting steps in the article below.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
Recommended settings for Wi-Fi routers and access points
-Jason H.

IPhone logo freeze and force-restore, a weekly occurrence

Similar Messages

Maybe you are looking for