Iphone lost contacts and possible hack

My wife's iPhone and iPad keep asking her to provide her password to receive emails and this morning has lost a lot of her contacts including regularly used contacts. A day ago it said she had overnight changed her used name and password when she had not. Has she been hacked? Our ISP is Btinternet.com.
There is nothing on Apples support site about hacking. Help.

I just had the same thing happen. All of a sudden all contacts and calendar events were gone from the phone. I sync with Yahoo and I deleted the account, re-established it again, still no contacts or calendar events. The other problem that cropped up a couple of weeks ago were that my photos were frozen. I can take pictures just fine, but when I want to review or send them. The app locks up each and every time.
The solution? I powered the phone down and once I powered it back up, everything now works! Contacts and calendar events are back and the photo app works again!

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IPhones lost contacts and e-mail when activesync server was down

We have about 20 iPhone 3GS syncing to our Exchange 2003 Server running on Windows Small Business Server 2003.
All iPhones have software 3.1
All iPhones were setup to use ActiveSync using iPhone Configuration Utility
Our Exchange server went down on a maintenance restart. When it was restarted we had some unknown failure to the ActiveSync functionality between IIS and Exchange. iPhones trying to sync got an HTTP 500 Error response, which I could see from the console log of the iPhone. The error message was:
Thu Oct 15 14:43:09 unknown dataaccessd[22] <Warning>: EAS|connection died with error Error Domain=ASHTTPConnectionErrorDomain Code=500 "Operation could not be completed. (ASHTTPConnectionErrorDomain error 500.)" 0x174480
Thu Oct 15 14:43:09 unknown dataaccessd[22] <Warning>: EAS|ASFolderSyncTask failed: Error Domain=ASHTTPConnectionErrorDomain Code=500 "Operation could not be completed. (ASHTTPConnectionErrorDomain error 500.)"
We rebuilt the Internet settings on the small business server and got the ActiveSync functionality working again. But this was after 24 hours.
All iPhones lost all e-mail during the 24 hours of ActiveSync downtime.
Approximately 60% of the iPhones lost all contacts during the downtime.
All iPhones kept their calendars during the downtime.
Other ActiveSync clients running Windows Mobile 6.1 or Symbian on Nokia N82 did not delete their contacts or e-mails during the downtime.
Is there any setting that governs this, may I say unexpected, behaviour? Makes it impossible to depend on iPhone e-mail - who knows when the Exchange Server will go down...
Does anyone know why 40% of the iPhones kept their contacts while the other 60% deleted them? They have all been purchased together and set up in the exact same manner.
I have tried to contact Apple support, but the automated voice just said that the network operator handles iPhone problems. The operator did not have a clue about Exchange servers and iPhones...
Thank you in advance!
Tobias

Usually once items are removed from the server, they are gone for good. Sorry to hear about the loss of contacts. We would like to check though to see if they can be retrieved. So we can get more information from you, I have copied your post to our private support board. Please refer all correspondences to there from here on out. You can easily get to the private support one of two ways. In the email you signed up for the forums with, you will receive a link to click on. Make sure you are already signed into the forums before clicking on this link. Another way of getting there is by clicking on your username anywhere you see it in the forums. This brings you to your account profile. Scroll down to the section labeled "My Support Cases" . In there you will see the link to your case.
Anthony_VZ
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I accidentally restored my iPhone and I lost contacts and pictures. How do I get these back?

I accidentally restored my iPhone and I lost contacts and pictures. How do I get these back?

Sync them back from whatever contact manager or cloud service you were syncing them with.

Problems syncing iPhone 4S contacts and calendar with Outlook 2007

Hello. I am having difficulties syncing my iPhone 4S Contacts and Calendar with Outlook 2007. It used to work perfectly with my iPhone 4, but now I am having difficulties both ways. That is, I add something to my Outlook 2007 Calendar, sync in iTunes, but it doesn't appear in my iPhone. Or, I add a Contact to my iPhone, sync in iTunes, but it doesn't appear in Outlook 2007. I believe I have the iTunes settings correct.

Me too. Think it is since 6.1.3.
Interesting other quirk is that as well as NOT syncing my calendar, it also unticks my calendar from pc on the iphone.
When ii retick it, i get the calendar back, but as it was before the sync, ie, it does not have the bnew events from my pc in it.
This is a 2 way problem.
New events on my iphone wont sync to my pc, and new events on my pc wont sync to my iphone.

How can i recover lost contacts and calendar

how can i recover lost contacts and calendar

If they are in a backup then restore from that backup
iOS: Back up and restore your iOS device with iCloud or iTunes

How can I remove the entire group "On My iPhone" under contact and notes?

I am using iCloud to sync my contact and notes. It's pretty good right now since it can maintain a signle copy of each without duplicate entries.
However, the outstanding issue is that I want to remove the entire group "On My iPhone" under contact and notes as a lot of duplicates inside there.
How can I do that? Or de-duplicateing the entries there is also fine. Thanks.

I found a solution for this by using iCloud and iTunes. It is applicable to Mac users.
For Contacts
1. Make a source copy of contacts without any duplication in iCloud contact.
2. Remove any groups in Address Book in your Mac, so that the number of contacts in iCloud is equal to that in All Contacts in Address Book.
3. Launch iTunes. Connect your iOS device. Go to Summary tab. Mark "Back up to iCloud" button
4. Go to Info tab, Click "Sync Address Book Contact" and then select "All contact"
5. Check "Contacts" under "Replace information on this iPhone" at the bottom.
6. Click "Apply" button at the bottom of the iTunes.
Your iOS device will be replaced with the "Contacts" from Address Book with "On My Mac" group, which contains zero contacts records.
7. Uncheck "Sync Address Book Contact" again. A dialog box appears, stating that iTunes will no longer sync contacts to your iOS device. Click "Remove contacts" button in the dialog box.
8. Click "Apply" button at the bottom of the iTunes.
9. After sync, you will get a "All on My iPhone" group on your iOS device with zero contacts, one All Contacts showing all contacts records, and the other is the "All iCloud" group containing the source copy from iCloud.
For Notes
1. Make sure you have a me.com account enabled in your iCloud for Mail & Notes sync
2. Using Mail, you can move and de-duplicate the notes and make a final copy in the Notes under iCloud. Clear all notes records under other sources. e.g. On My Mac, Gmail, etc.
3. Launch iTunes. Connect your iOS device. Go to Summary tab. Mark "Back up to iCloud" button
4. Go to Info tab, Click "Sync notes" under Other section
5. Check "Contacts" under "Replace information on this iPhone" at the bottom.
6. Click "Apply" button at the bottom of the iTunes.
Your iOS device will be replaced with the "notes" from Mac with "On My Mac" group, which contains zero notes records.
7. Uncheck "Sync notes" again. A dialog box appears, stating that iTunes will no longer sync notes to your iOS device. Click "Remove notes" button in the dialog box.
8. Click "Apply" button at the bottom of the iTunes.
9. After sync, you will no longer get any accounts in Notes. The only copy of Notes is from iCloud.

I made a mistake and saved my spouse's contacts and pictures from her phone onto mine. I have lost all my contacts and prior settings. Is there anyway to restore my lost contacts and settings?

I made a mistake and saved my spouse's contacts and pictures from her phone onto mine. I have lost all my contacts and prior settings. Is there anyway to restore my lost contacts and settings?

I made a mistake and saved my spouse's contacts and pictures from her phone onto mine. I have lost all my contacts and prior settings. Is there anyway to restore my lost contacts and settings?

Lost contacts and calendar, possibly MobileMe related

My wife just lost all contacts and calendar from her iPhone 4. She had been bothered by repeated requests by the phone for her MobileMe password. As far as she knew, she was not a MobileMe user, so our son disabled the MobileMe account on the phone. After this, the contacts and calendar were gone. She has tried online and phone help, as well as a visit to an Apple Store, with no luck. Is it possible that her data still exist and can be recovered?

She obviously has a MobileMe account or there would be no MobileMe account to disable on her iPhone. And if her contacts are now gone, this means she was syncing contacts over the air on her iPhone with her MobileMe online address book. When turning contacts off for over the air syncing on the iPhone and when deleting or disabling the account on the iPhone, contacts synced over the air go with it or are removed from the iPhone.
Her contacts should be available with her MobileMe online address book unless she signed up for a MobileMe trial account for 60 days and didn't purchase the account allowing it to expire.
Regardless, her contacts should be available on her computer as well. If the contacts are available in an address book app that is supported for syncing contacts with the iPhone, she can sync contacts direct with the supported address book app on her computer via the iTunes sync process.

When trying to photostream from iPhone 4 to iPad 2 I lost contacts and Pictures??

I was trying to send photos from my iPhone 4 to iPad 2 and must of had done something wrong because all my contacts were lost and more importantly for me are pictures ( they were too deleted.) I tryed to back up but all I was able to get back were the contacts and pictures from 4 months ago when I synced in my iPhone to the computer. Is there a way to get back the contacts and pictures ????
Please help !!

Check with Sitecomm to be sure that the router is Bonjour compatible.

Iphone 4.0 lost contacts and calendar when synching

Hi. I did my usual synch with my iphone 4.0 and itunes via USB last night and hey presto all my contacts and my calendar have disappeared from my iphone. My itunes is set up to synch with my outlook account and has been happily doing the same thing for months but not last night Added to which all the contacts that were on my iphone that i'd added manually, and all the updates to calendar I'd added manually to my iphone have been wiped off. I now cant' see anything on the SIM card for contacts or calendar.
Any thoughts/help.
I am pretty lost without this and have no idea what happened or how to resolve it.
Thanks.

Hi. I did my usual synch with my iphone 4.0 and itunes via USB last night and hey presto all my contacts and my calendar have disappeared from my iphone. My itunes is set up to synch with my outlook account and has been happily doing the same thing for months but not last night Added to which all the contacts that were on my iphone that i'd added manually, and all the updates to calendar I'd added manually to my iphone have been wiped off. I now cant' see anything on the SIM card for contacts or calendar.
Any thoughts/help.
I am pretty lost without this and have no idea what happened or how to resolve it.
Thanks.

IPhone 4S iOS6.0.1 and iTunes 11 lost contacts and calendar

I installed iTunes 11 and everything looked just fine. However, after the first sync of the iPhone, all my contacts and calendar were erased from the iPhone. It is still just fine in Outlook. I clicked the boxes on the Info Screen to load all data for Calendar and Contacts from this computer during next sync. Two weeks ago, I upgraded from Microsoft Office Professional Plus 2010 to Microsoft Office Professional Plus 2013. However, all syncs after that upgrade worked just fine. I only lost the data after upgrading from iTunes 10.7 to iTunes 11.0.
Simply thrilling.

Disregard... new iTunes 11.0 placed all my contacts and calendars in the Cloud. When I turned on Contacts and Calendar in Cloud, they all loaded back on my phone. Urgh.

Updated my iPhone 4 to iOS 6 and lost contacts and notes

So yesterday I find that my iPhone asks me to update to iOS 6 to which I say yes. Tells me if I want to do a backup to iCloud. I say yes again. It updates normally and at the end of the backup process it tells me iCloud does not have enough space for the backup. Oh ok, too bad. I'll do something about it later, now I need to use my iPhone. Turns out most of my phone contacts and my notes disappeared. So... hmmmmm... I didn't complete the backup to iCloud but it deleted my contacts and notes all the same. VERY DISAPPOINTED at Apple. Any suggestions?

I first bought an iPhone 3 years ago. The sales pitch was "up to 5GB all of your pictures, contacts, and Notes" will be saved on the Cloud". So over a year ago I lost my iPhone and bought a new 4S, and guess what? All of my Notes and pictures were restored. Now here we are in February 2013. I had accessed my Notes just this past weekend. Today my iPhone tells me I need to update my IOS to 6.1 so like a blind Apple sheep, I did so. Guess what? My Notes are GONE! I call AT&T where I have Apple support, and they have no idea what the 6.1 change did to the old instructions. Apparently there is a NEW "create an iCloud email" setting but I have no idea if that is going to bring back my Notes. I have to make an appointment and something on the Apple site says if I need help it will cost me $19. Wait, I already pay AT&T and they cannot solve the issue because of the new 6.1. Something fishy here and I am not happy about it. Where did my Notes go? My phone is not broken, but it looks like by updating the phone to 6.1 wiped out my Notes from my phone!!!

HT204150 Getting error message ("The set of folders cannot be opened") when clicking on "iCloud' folder in Outlook 2007. Lost contacts and calendar in outlook 2007 while installing icloud.

Vista + Outlook 2007 + Icloud : Lost all contacts and calendar in outlook when installing/Synchronizing iCloud. Both still available on iphone and iCloud.
How to get them back in Outlook? Understand iCloud erased them and transferred them in an other outlook account. In Outlook 2007, I can see a folder called "iCloud" but get an error message ("The set of folders cannot be opened...") when clicking on it. I suspect all is there, but no access possible. I assume some Outlook settings are uncorrect, but wonder which settings...?

Well. Working just fine now, since uninstalling and re-installing icloud and syncing.

Can't get the right contacts and photos back on my phone after updating software, it has loaded my old iPhone 3GS contacts and apps that we're in the iTunes library , how can I get my new stuff back

How do I get my contacts and photos back for my iPhone 4 , after updating to ios5 it loaded my old phones info so I lost contacts messages and photos an video

Hello johnohuk,
Thanks for the question. It sounds like most of your music was purchased from the iTunes Store. If your country supports iTunes in the Cloud, you can download your past purchases using this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

IOS6 upgrade - lost contacts and calendar

Hadn't yet upgraded my iMac OS becasue of the likelihood of this sort of problem. Upgraded my iPhone to iOS6 and now I have no contacts or calendar. I use Outlook as default on my iMac, and all contacts and calendar info is still there (thank God - I use this for my business!) I still have texts (which only show phone numbers, not names!) and emails.
For a similar problem some time back, Apple suggested clearing the iSync log which worked a treat - not this time! I do not have iCloud enabled (yet) except to find my iPhone. I have iTunes 10.7 and my iMac OS is 10.6.8. I have tried adding my iPhone as a device in iSync, but get the message to say it cannot communicate with my iPhone. I suspect the basic problem is that Outlook is no longer syncing with Address Book and iCal - all the info was duplicated there before - no longer!
Any help/suggestions gratefully received...right now, I need this info on my iPhone, but don't have the time to upgrade my iMac OS. When I do that, I also plan to change from Outlook as my default email/calendar/addressbook and use Mail, iCal and Address Book instead.

This is just an educated guess, but I think most if not all problems are related to data not synced with another service like Google or corporate mail. Data manually entered, and stored in the PlayBook only is lost. Even though this should not happen. Can someone verify this theory?

Iphone lost contacts and possible hack

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