IPhone mail app stopped loading new emails

Hello,
since two days I recognized increased Battry consumption.
Found out that the IOS mail app is the reason for.
Once mail launched, app says loading - the internet access circle appears and nothing happens.
Same happens with my wife's iPhone.
We're both on IOS 7.0.4
I have an 4s, my wife iPhone 4.
I have configured 3 mail accounts
T-Online and Gmail using Exchange profile and activesync and Outlok.com IMAP.
My wife is only using Gmail - same setup.
Normal retart or cold restart - nothing changes, no connection/update of emails.
Strange is that my iPAD 2 using same 3 accounts also on IOS 7.0.4 is working properly.
Tried to delete the Gmail account - iPhone preferences stopps at deleteing account.
No idea what this issue is cause by.
Many thanks for any help
Regards
Helmut

You want to access your gmail through the gmail server by deleting your account, put in your email again but put it through gmail hopefully this works good luck

Similar Messages

One of my POP mail accounts stop receiving new email

I have done everything that other postings say (remove the "AlreadyDownloaded) but I can only get emails as of Jan 9, 2006 and no further.
I can send emails, but Apple Mail won't retrieve newer emails from my server.
I checked and I can see/seend/receive emails from a webmail, even Entourage works fine.
What can I do?

I meant to say "stopped" receiving new email...

Mail App stopped downloading new messages from Gmail

I'm using MBP with OS X Lion.
I've been using Mail App for my two Gmail accounts. I also use two different types of mail downloading systems (POP and IMAP) for them. For some reason, the speed of downloading new messages started slowing down a few weeks ago; however, I could still use it until today. Today, it seems like it is completely out.
It just stopped downloading new messages completely.
For the POP account, it says:
There may be a problem with the mail server or network. Verify the settings for account “POP” or try again.
The server returned the error: The connection to the server “pop.gmail.com” on port 995 timed out.
For the IMAP account, it says:
There may be a problem with the mail server or network. Verify the settings for account “IMAP” or try again.
The server returned the error: The connection to the server “pop.gmail.com” on port 993 timed out.
The weird part is that I can still send an email out of those accounts fine.
I checked the settings for Gmail, and everything seemed just fine.
I tried to re-do everything so deleted the IMAP account. Now it shows the message below:
The Google IMAP server “imap.gmail.com” is not responding. Try checking the network connection, and that the server name is correct. Otherwise, the server might be temporarily unavailable. If you continue, you might not be able to receive messages.
I tried Connection Doctor and it shows as below:
I followed the suggestion by changing unchecking those boxes for SSL, but it didn't help either.
I tried "Rebuild" under mail box menu bar but it also didn't do anything.
Can anyone help me with this issue?
Thank you in advance.

By the way, my Mail App is version 5.3

Mail.app stopped receiving new mail from Exchange

The mail server is Exchange 2007
It just happens every 20ish hr
Tried connection doctor and not help.
Only way to workaround this is you realize no new mail for a while then manually restart Mail.app.

Oh, existing topic
https://discussions.apple.com/message/15151424
https://discussions.apple.com/thread/2300606

Mail.app stopped downloading new messages from pop3

Hello,
I met this on both the latest Tiger and Panther: came after two weeks away and had no new mail. Strange. The Mail.app logins to pop3 server, sends a password, looks for the new messages, and that's all. Nothing is downloaded.
When I checked the mail via web browser, I had found about 600 messages there - most of them just a spam, as usual.
Whatever I tried (permissions, delete and create account, rebuild...) nothing helped.
BUT.
When I *manually deleted* some messages (via web browser), Mail.app started downloading. For me it looks like there is some message number limit, about 500 messages, and if there are more messages on the server, nothing is downloaded. I believe it's a bug - at least some error message should appear.

By the way, my Mail App is version 5.3

Mail app stopped downloading new mail as of 12/20/13 - use google mail. Any advice?

No idea why this happened. Not sure if I updated iOS or anything, but I didn't change any settings.

By the way, my Mail App is version 5.3

IPhone mail app stopped pushing mail

I am having the same problem with all 3 of my mail accounts including my mac mail and gmail. I've tried all of the fixes, resetting the accounts, restarting the phone, etc.. but as of four days ago, it simply stopped pushing email in or out. It looks like it's trying with the spinning wheel at the bottom, but the wheel doesn't appear at the top of the screen so I know it's actually accessing the server. I can still access the Internet and such, so it's not a connection problem.
Please advise.

Try locating and deleting these two preference/plist files:
~(yourUserName)/Library/Preferences/com.apple.mail.plist
~(yourUserName)/Library/Preferences/com.apple.LaunchServices.plist

Reg iPhone Mail App (downloading of emails)

Hi,
Does iPhone download the entire email when we check for emails?
Scenario:
- Open iPhone mail app
- receive 10 emails
- open the email to read the contents
- get ‘loading’ icon..seems as if that’s when it’s trying to get the email
- the contents received in few seconds depending on the email
- move on to next email…and see the same loading icon
Is it that mail app downloads just the headers and the content is downloaded when you actually open that particular email? Ideally, I would like the email to be downloaded completely to my phone…this way I can quickly check my emails and move across the messages.
I believe Blackberry works differently where the entire email is downloaded and only attachment is downloaded when you try to access it.
Thanks,

I have just received the new iphone 4th generation. I have a data plane for 200mb per month.
My question is wether iphone downloads the whole email message or if it downloads only the headers? If it downloads the whole message, can I opt for only the headers?
It seems from the first day of use it downloads all messages including the attachments and thus my data usage is huge. In my old Nokia phone only when I required to read the email it will go ahead to download the whole message-is this possible with iphone?
Marios.

Some email images do not show while using the icloud web app. I can see the images on my IOS devices and in gmail but I only see a small gray box in the icloud web mail app. Load HTML images is checked in preferences.

Some email images do not show while using the icloud web app. I can see the images on my IOS devices and in gmail but I only see a small gray box in the icloud web mail app. Load HTML images is checked in preferences. Is there a solution to this issue?

I've seen the opposite issue. My wife recieved an email with jpg attachments. She couldn't see or print them on her iPhone 4S but they showed up fine in iCloud or in the mail app. I had her forward the email to herself and then they showed up. I assume there is an issue with how Apple is processing the attachments and resending causes them to get reformatted in a way that makes them easier to handle.
So yeah. Seems like some bugs. Hope Apple fixes them soon.

Apple Mail stop fetching new emails from Exchange account.

Hello everybody,
For the second time my Mail App stop fetching emails from my company Exchange account. I did not change anything! Activity and connection windows telling me that everything is OK! But no mails arrives and I'm no able to send them. My two other accounts works fine (Gmail and iCloud). Situation is strange because Outlook (which I hate anyway) works also fine with Exchange accout.
Any ideas?
PS.
Sorry for my English. It is not perfect :-)
Regards,
Piotr Miller

Try rebuilding your mailbox.
Rebuild mailbox
After that, try deleting the account and adding it back if the rebuild doesn't work.

How do you stop Mail App from recovering deleted emails

I use Mail app to manage multiple email boxes. Whenever I send a message, it will fail and ask me to send through another server. If it fails, it will infinitely ask this question. Also when I cancel it, it will infinitely recover and try to send the message. Even when I delete the mail box, it will bring it back. That email address is now unusable through the mail app because it shows the spinning wheel and tries to send/recover the one deleted message over and over.
I have read on this forum that if you delete the invisible folder below, it will get rid of the problem
~/Library/Mail/IMAP-<username>@[email protected]/.OfflineCache
Where is this folder? There is no folder in Library that is named "Mail". So I don't know what to do.

I did what you said but there is no file with "OfflineCache". I even used spotlight and it cannot find a file named or containing "OfflineCache". I saw the recovery folder and deleated the email in there. But when I start up Mail app, nothing has changed. I even deleted all the cashe on my system using CleanApp (hope this doesn't mess up anything) and nothing has changed. I can't even use Mail App until this is fixed.

Mail.app not retrieving new messages from Exchange Server

I used to use mail.app for my work email account, set up as Exchange IMAP. After upgrading to SL, I wanted to take advantage of the new exchange features, and set up an exchange account.
But now, multiple times a day, the new exchange account will just sit there, trying to fetch new mail (the spinning wheel thing in the left side menu bar). I've gone hours w/o noticing the problem, only realizing this when I check my iPhone and see dozens of new messages. Restarting fixes the problem.
Anyone else having this issue?

michellzappa,
All of my e-mail providers have some sort of web based access for my accounts. They identify, segregate and prevent any message marked as bounce from being downloaded to my inbox. Is this what you are describing as redundant?
Mail Scripts 2.7.10 by Andreas Amann, provides an excellent compilation of mail scripts.
I would advise that you create a new post with the title. "Can I write an applescript to automatically clean out messages on server every hour?" in the AppleScript Forum.
;~)

Mail app does not sync "Sent" or "Read" messages with my iPhone mail app.

I just started using a new Mac Mini (running 10.9.1). I have the Mail app connected to a handfull of different email addresses, and my iPhone mail app is connected to the same addresses. If I send a message on one device, the other device will not show it. If I read a message on one, the other will not show that I've read it.
I assume the two Apple devices, both running up-to-date operating systems and using the native Mail app, should be communicating with each other in a way that allows me to work between the two seamlessly. Am I just incorrect in my assumption, is there something I can fix, or is this a bug we're waiting to have repaired?

Actually, my Gmail is the one that does work appropriately. I have a few IMAP addresses I use that do not sync between devices.

IPhone Mail App cannot connect with gmail iMap server

So my gmail address list or contacts seems to have been hacked and all my contacts who are still talking to me have told me so.
So I changed my gmail password.
No more complaints, and probably no more friends as contacts.
But seriously, I have been able to get gmail (web) working with my new double authentication password(s). Also, my outlook for MAC is working using the special "generated App Password". (because Outlook cannot do the double authentication thingie)
Ditto for the gmail app from google on my iPhone. (it works too)
BUT
I cannot get the iPhone Mail App to connect to Gmail.
I have deleted (i thought) my existing gmail setup from my iPhone. When I try to re establish the gmail settings, using either the password generated by the MAC / iCloud keychain generator or the App password, I get the message "My Name" is already added.
It looks to me that there is something in the iPhone that matches my gmail address, even though I deleted the account.
Any suggestions before I call Apple for help?
Thanks
Barry

I think so.
Actually I think I need to get the App Password for Mail on my phone. It generates the app password and I enter it into the password in the gmail setup for mail.
The problem is that when I hit next on that page, I get the message:
"my name" is already added" and I cannot proceed.
Before doing this setup I deleted my gmail account by tapping the email address and hitting delete in the Mail, Contact and Calendars setup..
but, there is something hiding in my iPhone that remembers my old gmail password (I guess) and doesn't let me proceed.
If I enter my gmail iChain password I get the same thing.
If i do this in airplane mode (no connection to google) i also get the same.
I talked to an apple care person who had me reset all my settings... still the same thing.
I am trying to avoid a gull reset of the iPhone, but that may be in the cards.
Going to go to the apple store and ask there, but i am not hopeful.
Barry

Mail app stopped working after upgrade to Mavericks

Dear All,
I have updated from Mountain Lion (Macbook Pro 3,1, 256SSD) to Mavericks, and mail app stopped working.
That means - when I click the icon - the app does not work.
I can see that it downloads mail - as when I click it I receive notifcation that it has downloaded some mail, however I cannot open window. Sometimes I manage to open it, but it is totally unresponsive - I cannot change or click anything in it.
I have tried repairing disk permissions but without any success.
Moreover if I run mail app and try to click "new message" from the top bar, the window that appears is somewhat mixed with my wallpaper backround (I can see fragments of it).
Please help me, as I had there a few gigs of precious mails that I don't want to lose...
Thank you in advance!
Olek

Do a backup.
Take notes of all account information or take screen shots. You may need to set the accounts up again. Quit Mail.
Copy the line below.
~/Library/Containers/com.apple.mail
Select Go/Go To Folder from the Finder menu bar. Paste the line into the window. You won’t see it.
Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Relaunch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis.
If you prefer to make your user library permanently visible, use the Terminal command found below.
Show User Library Directory in Mac OS X 10.7 Lion & 10.8 Mountain Lion
You might want to bookmark the command. I had to use it again after every update. I have also been informed that if you drag the user library to Finder it will remain visible.

IPhone mail app stopped loading new emails

Similar Messages

Maybe you are looking for